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Very upsetting day today......my poor z =[

Originally Posted by nmjaxx9 Obviously they didn't cuz he's getting screwed over now for it. That is why I said in my previous post that somebody or sometimes there are

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Old 09-13-2011, 04:37 PM   #106 (permalink)
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Originally Posted by nmjaxx9 View Post
Obviously they didn't cuz he's getting screwed over now for it.
That is why I said in my previous post that somebody or sometimes there are mistakes on paperwork by the company or a person.
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Old 09-13-2011, 04:39 PM   #107 (permalink)
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What if the insurance company is right, and the OP never did buy the comprehensive insurance that would cover him for flooding? I mean, they say he didn't (so far) and he can't prove otherwise. Presumption that he had comprehensive on the basis of his finance company requiring it isn't conclusive because they do make mistakes.

If he can't find his current declarations page, and he doesn't trust the insurance company's copy of the declarations page, and he doesn't have an agent and his finance company doesn't have a copy (they should), then slandering the company on social media with negative assertions that can't be proven....you don't see a problem with that?
I fully understand what your saying, but the fact that i received this confirmation page means i did setup for full coverage and was under the impression that's what i purchased. Progressive wouldn't send me this for no reason.

Now me not checking myself after i started paying is my fault, i agree. I don't have any intentions to slander them on social media but because i know what i initially bought and have some proof of it, i know there was an error on their end.

*Update, next Thursday one of their rep's is coming to meet me in person to discuss the claim and the information i received in May.*

Last edited by kayess; 09-13-2011 at 04:42 PM.
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Old 09-13-2011, 04:47 PM   #108 (permalink)
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I fully understand what your saying, but the fact that i received this confirmation page means i did setup for full coverage and was under the impression that's what i purchased. Progressive wouldn't send me this for no reason.

Now me not checking myself after i started paying is my fault, i agree. I don't have any intentions to slander them on social media but because i know what i initially bought and have some proof of it, i know there was an error on their end.

*Update, next Thursday one of their rep's is coming to meet me in person to discuss the claim and the information i received in May.*
Have a lawyer with you.
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Old 09-13-2011, 05:10 PM   #109 (permalink)
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^ agreed - there is probably a way to figure out what you were paying for based on your premiums.
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Old 09-13-2011, 05:13 PM   #110 (permalink)
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...but as I mentioned, check with your finance company to find out if they have any info on your insurance status.
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Old 09-13-2011, 09:00 PM   #111 (permalink)
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...but as I mentioned, check with your finance company to find out if they have any info on your insurance status.
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Old 09-13-2011, 09:44 PM   #112 (permalink)
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I agree, have a lawyer with you. You can translate "we will meet with you" to "we want to settle for way less than you're worth"
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Old 09-13-2011, 09:49 PM   #113 (permalink)
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I agree, have a lawyer with you. You can translate "we will meet with you" to "we want to settle for way less than you're worth"
Agreed, they do not send out field agents without the intent to blind side you with a low ball offer.
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Old 09-13-2011, 09:51 PM   #114 (permalink)
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I agree, have a lawyer with you. You can translate "we will meet with you" to "we want to settle for way less than you're worth"


and be careful with what you say and don't sign anything without a lawyer there.
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Old 09-13-2011, 09:53 PM   #115 (permalink)
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Reschedule or state that your attorney will contact them if you do not have a lawyer with you in time. This is the saddest thread on the post, if Progressive ***** around we should definitely try to get some attention on the autoblogs on this.
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Old 09-13-2011, 09:56 PM   #116 (permalink)
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Have a lawyer with you.
it will be well worth the money it costs to do this, I totally agree. At least if not a lawyer, a disinterested third party that will be thinking clearer than you may be.

Good Luck, this really stinks
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Old 09-13-2011, 10:59 PM   #117 (permalink)
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From reading what everyone is telling me, I will reschedule and have my lawyer present with me. I will inform the Progressive investigator after i consult my lawyer on a good date and time.

MacCool, currently when i spoke to my bank, they stated that they just pulled the insurance information and it would be what the insurance company currently reflects, which is no full coverage, they aren't sure why progressive would allow that even when they know the car is on a loan and currently show that information. Everything is starting to fall on my side of the court so lets see what happens.
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Old 09-14-2011, 01:48 AM   #118 (permalink)
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what a mess. sorry for your loss, i hope everything works out for you.
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Old 09-14-2011, 02:29 AM   #119 (permalink)
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Originally Posted by MacCool View Post
What if the insurance company is right, and the OP never did buy the comprehensive insurance that would cover him for flooding? I mean, they say he didn't (so far) and he can't prove otherwise. Presumption that he had comprehensive on the basis of his finance company requiring it isn't conclusive because they do make mistakes.

If he can't find his current declarations page, and he doesn't trust the insurance company's copy of the declarations page, and he doesn't have an agent and his finance company doesn't have a copy (they should), then slandering the company on social media with negative assertions that can't be proven....you don't see a problem with that?

First off it would be libel not slander. Second I don't know all of the details, but these companies are in the business of making money, not doing the right thing or helping the little guy out. Obviously this was a terrible situation and even if it was a simple paperwork "mistake" they could step up and earn a customer for life, or they could throw him under the bus and run the risk of a lot of negative publicity. The squeaky wheel gets the grease, and that's the way business is done these days.
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Old 09-14-2011, 08:52 AM   #120 (permalink)
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Originally Posted by Pushing_Tin View Post
First off it would be libel not slander. Second I don't know all of the details, but these companies are in the business of making money, not doing the right thing or helping the little guy out. Obviously this was a terrible situation and even if it was a simple paperwork "mistake" they could step up and earn a customer for life, or they could throw him under the bus and run the risk of a lot of negative publicity. The squeaky wheel gets the grease, and that's the way business is done these days.
Thanks for the correction. What if the insurance company is right, and the OP never did buy comprehensive insurance? Are you still gonna try to take Progressive to the woodshed?

Are you saying that they should just give him the money whether he paid for the coverage or not? Just to be nice guys?
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