Originally Posted by PJRabbit (Post 445187)

If I don't see some sort of resolution on this, I will likely trade in my car for the Mazda Speed6 or a Mistubishi Lancer-- both cars I like. In fact, had I known this is an unresolved issue that's been going on for a long while I wouldn't have bought the car in the first place. Nobody at the dealer even mentioned it when I bought my 370z. I wonder why?

Respectfully,

Originally Posted by Modshack (Post 445301)

Let's see here..........

You don't currently have an issue
You think you might because of what you've read on the internet
You want them to resolve this (nonexistent problem)

Unbelievable.

Go buy your Mitsubishi or Mazda. I'm sure their customer relations department will respond in a similar fashion to the issues you think you might have with those cars..

:shakes head:

Originally Posted by IDZRVIT (Post 445413)

:iagree: Seems that there is a new breed of car owner. If the car isn't perfect then there will be hell to pay. :welcome: to the real world of car ownership!!!

Originally Posted by mannyz (Post 445208)

PJ,

"Originally Posted by Nissan USA
...The addition of an oil cooler would have raised the price of the car and potentially moved it out of the reach of some customers..."

Originally Posted by 4r3s (Post 445629)

I looked up the part # and just clicked on the first link, the item lists for $780 Its a 30K+ car I seriously doubt an additional 1K is a make or brake price point. Thats an extremely weak argument from nissan.

not that I care one way or the other I dont plan on tracking my car.

Originally Posted by Modshack (Post 445301)

Let's see here..........

You don't currently have an issue
You think you might because of what you've read on the internet
You want them to resolve this (nonexistent problem)
You threaten them if they don't

Unbelievable.

Go buy your Mitsubishi or Mazda. I'm sure their customer relations department will respond in a similar fashion to the issues you think you might have with those cars..

:shakes head:

Originally Posted by VCuomo (Post 445656)

So you're suggesting that Nissan should have added around $800 to everyone's price for the car so that the few (relatively speaking) who track their cars won't complain about the oil cooler not being standard equipment from the factory? Incredible... You stated that you don't plan on tracking your car - are you willing to throw away $800 for something you don't need? If so, I'll PM you my address and you can mail me the $800 instead. :)

IMHO Nissan did exactly the right thing.

Originally Posted by RCZ (Post 63181)

Cool, I took the survey. I would like that $500 check :)

Originally Posted by gumpy (Post 445677)

No but i think the person you responded to has a point. They made it seem as though it was going to add 5k to the price and stop Nissan from being competitive in the market... it was a 800 buck option for which case money saved on not installing the original unit would make it say 600? and they buy it in bulk so say 450? and take the sales margin on the resale to the customer so say 350-400 extra on the list price? It's a weak arguement by Nissan for a car which they market as a trackable car. I'd like to meet the person who made this decision and put him through pain between the time limp mode kicks in until the car pulls out of limp mode and see how he likes them apples.

Originally Posted by PJRabbit (Post 446781)

I post a letter I sent to Nissan, and some folks take it like a personal attack on them.

Say hi to the fellas when you get to work at Nissan tomorrow.

One of the nice things about being an American (a country I spent 22 years defending) is I get the right to complain.

Get over it.

Originally Posted by mannyz (Post 445208)

"Originally Posted by Nissan USA
The 370Z has an engine protection system that reduces peak engine speeds when the oil temperature exceeds recommended levels in order to protect against possible engine damage. Aggressive driving of the 370Z on a race track at sustained high engine speeds can cause increases in oil temperature and may activate this engine protection system. To avoid activation of this engine protection system and these reduced peak engine speeds, Nissan recommends an oil cooler be fitted to the 370Z before driving it on a race track. A Nissan Motorsports accessory oil cooler kit is available for customer purchase through authorized Nissan dealerships for race track use. The part number is 21300-SS370.

An oil cooler is not necessary for normal operation of the vehicle on public roads. The addition of an oil cooler would have raised the price of the car and potentially moved it out of the reach of some customers. Value has been a core principle of the Z car since the original 240Z and we choose to uphold this core principle by not adding additional costs that are unnecessary for normal use. For those individuals who choose to drive their vehicle on a race track, the oil cooler is available as an aftersales item.

The oil cooler is a Nissan Motorsports item and as such is sold without warranty, express or implied, unless expressly prohibited by law in which case the warranty provided is the minimum required by law. The installation of the Nissan Motorsports oil cooler does not, by itself, “void” the vehicle warranty. However any damage caused by the installation or use of this part is expressly excluded under the terms of the Nissan New Vehicle Limited warranty."

Originally Posted by PJRabbit (Post 446781)

Get over it.

Originally Posted by Mag350Z (Post 446942)

Very interesting data. This remains one of the main reasons why I have not upgraded to a 370Z. Living in South Florida, I do not feel like concentrating on oil temps instead of just enjoying the car. Personally, I am hoping that Nissan will at least offer the oil cooler as an option for the 2011 model year. Some extra HP would also be nice.
Otherwise the 350Z will be traded in for a 2011 Mustang GT.
I love the stying of the 370Z, and the performance is excellent for the price, but I've been there and done that with Nissan with a Rev Up oil consuming 350Z. Nissan should learn something from the Toyota fiasco and be proactive in dealing with customer complaints regarding their automobiles. I would argue that limp mode could be a safety issue if it were to engage at an during spirited driving.