Nissan 370Z Forum

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-   -   Damn you dealership! (http://www.the370z.com/nissan-370z-general-discussions/38342-damn-you-dealership.html)

Cmike2780 06-20-2011 10:12 AM

Damn you dealership!
 
I was driving along on the L.I.E. this morning, when I heard a loud POP!! I knew I ran over something, but didn't know what. All I heard was a loud ticking sound, so I pulled over at the next exit. TPMS didn't show a lost in tire pressure. I checked it out and found a 1/2 inch bolt in the rear tire. So I thought, s***! ....at least I have spare.

I proceed to take the spare out, jack etc... and unbolt the lugs..with only the wheel lock lug left. For some reason it wasn't "grabbing". I looked down and low and behold, the wheel lock had exploded leaving just the end piece still screwed in. There was no way for me to remove it. After about five minutes of explitive, I though....Well now what.....

I looked at the other wheels and another lock was completely gone.

I ended up driving 10 miles going 10mph to the dealer service dept and still waiting as I post. Seriously pissed they gave me the wrong locks. I just found the service bulletin today while doing a search.

I would have been seriously screwed if I had been on a long trip or in the middle of nowhere. So fellow members, please check your wheel locks and make sure it has the flat washer at the end. The ones without where designed for the 350z (the ones I got apparently). I would have ended up needing a tow if I wasn't so close.

ChrisSlicks 06-20-2011 10:42 AM

I agree. Just because you've been "okay so far" doesn't mean you aren't going to have this problem. Go check your car!

Here's the original thread.
http://www.the370z.com/wheels-tires/...d-lug-nut.html

Cmike2780 06-20-2011 11:07 AM

3 hours and still waiting.... They can't get the left over piece from the lock off. Thankfully they will cover it under warranty.

SPOHN 06-20-2011 11:28 AM

Tell them you want a rental for the rest of the day assuming it's warrenty work. See no reason it shouldn't be.

ChrisSlicks 06-20-2011 12:33 PM

Quote:

Originally Posted by Cmike2780 (Post 1179668)
3 hours and still waiting.... They can't get the left over piece from the lock off. Thankfully they will cover it under warranty.

They need to use the tool I used, worked like a charm on an impact gun. $20 at Pepboys. Wrap the piece with tape to prevent it scratching the wheel.

kenchan 06-20-2011 12:47 PM

use easy-out. :p

ChrisSlicks 06-20-2011 01:06 PM

Quote:

Originally Posted by kenchan (Post 1179895)
use easy-out. :p

When there is no top on the nut? :confused:

McFrostyJ 06-20-2011 01:23 PM

Do the new Z's come with these wheel locks?

PapoZalsa 06-20-2011 01:34 PM

Quote:

Originally Posted by McFrostyJ (Post 1179970)
Do the new Z's come with these wheel locks?

NO, you have to order them or maybe the stealership will give to you for free if you asked as part of the deal.

However, make sure they are the correct ones. There is a thread somewhere here about the correct lock nuts for the 370.

Correct part# is Part #999W2-JT000.

http://www.the370z.com/wheels-tires/...heel-nuts.html

Trips 06-20-2011 01:42 PM

If they replace them? make sure they DON'T install the same type!!
I removed my broken ones a while back and just replaced them with lugs.

da mayor 06-20-2011 02:37 PM

it's your salesman's fault if they give you the wrong wheel lock key -- i've seen it happen

ChrisSlicks 06-20-2011 02:54 PM

Quote:

Originally Posted by da mayor (Post 1180094)
it's your salesman's fault if they give you the wrong wheel lock key -- i've seen it happen

It's not the key, it's the locks themselves. They bottom out and create a stress point where they eventually crack right in half.

MacCool 06-20-2011 03:19 PM

Quote:

Originally Posted by da mayor (Post 1180094)
it's your salesman's fault if they give you the wrong wheel lock key -- i've seen it happen

How about NO wheel lock key?

My car had been used by the original dealer at auto shows, so they had zooted it up with all the Nissan aftermarket parts, including the wheel locks. It wasn't until after I'd had it for awhile that my son noticed that it had wheel locks. Tearing the car apart....no removal socket, probably sitting in a saleman's desk drawer at the original dealership. Seems like it would be easy to just order a replacement, doesn't it? They matched my locks to their master key set, but apparently ordering the replacement is impossible. The service manager finally tried to talk me out of the locks altogether and replace the them with standard lug nuts. I told him I'd be happy to sell them to him for the $50 they tacked onto the sticker, he decided it would be cheaper for them to pay dealer cost for a whole new set. And thanks to this site, I was able to make sure they weren't the 350Z locks.

jimz68 06-20-2011 04:06 PM

[QUOTE=MacCool;1180171]How about NO wheel lock key?

Seems like it would be easy to just order a replacement, doesn't it? They matched my locks to their master key set, but apparently ordering the replacement is impossible. /QUOTE]

Hmmm.....
Once the Dealer determined which key you needed by using the Master Key Set, all they have to do is call McGard and order a replacement key for you.

Jim
(Nissan Parts Guy)

kenchan 06-20-2011 04:53 PM

Quote:

Originally Posted by ChrisSlicks (Post 1179944)
When there is no top on the nut? :confused:

oh? if there is no top on the nut easy-out will not work... :icon14:

MacCool 06-20-2011 05:02 PM

Quote:

Originally Posted by jimz68 (Post 1180227)
Quote:

Originally Posted by MacCool (Post 1180171)
How about NO wheel lock key?

Seems like it would be easy to just order a replacement, doesn't it? They matched my locks to their master key set, but apparently ordering the replacement is impossible.

Hmmm.....
Once the Dealer determined which key you needed by using the Master Key Set, all they have to do is call McGard and order a replacement key for you.

Jim
(Nissan Parts Guy)

That would make sense, but there were no markings whatsoever on the individual lock keys in the master set, no way to know what to order. The guy actually showed me the key that fit my set...I looked it over carefully and I had to agree that there were no numbers, letters, or anything that set that key apart from any of the other 7 in the kit.

da mayor 06-20-2011 06:07 PM

Quote:

Originally Posted by ChrisSlicks (Post 1180133)
It's not the key, it's the locks themselves. They bottom out and create a stress point where they eventually crack right in half.

they should be the same McGard ones that we use on the Infiniti models.... never seen it crack yet -- must've been a crappy tool that vibrated the crap out of them and causing them to crack.

i still do it all by hand w/o power tools taking off lugs.... something about the safety of it

Econ 06-20-2011 06:18 PM

this sucks mike, sorry to hear that.

i just bought new wheels to avoid this issue :p

ChrisSlicks 06-20-2011 07:12 PM

Quote:

Originally Posted by da mayor (Post 1180532)
they should be the same McGard ones that we use on the Infiniti models.... never seen it crack yet -- must've been a crappy tool that vibrated the crap out of them and causing them to crack.

i still do it all by hand w/o power tools taking off lugs.... something about the safety of it

No it's the locks. They were using the 350 locks which were not the correct part. The new Infiniti ones are the same as the new ones for the 370Z with the washer and all. 370Z has longer studs than 350Z.

2011 Nismo#91 06-20-2011 07:16 PM

Wheel Locks more trouble then their worth.

ChrisSlicks 06-20-2011 08:10 PM

Quote:

Originally Posted by 2011 Nismo#91 (Post 1180674)
Wheel Locks more trouble then their worth.

Pretty much depends where you live. If you live around New York and park in your driveway then yes you need them unless you want to come out in the morning to see your car on blocks. Up in New England I don't worry about it, criminals up here are far too lazy to go to all that trouble.

Cmike2780 06-21-2011 08:11 AM

Quote:

Originally Posted by Econ (Post 1180553)
this sucks mike, sorry to hear that.

i just bought new wheels to avoid this issue :p

lol.. What did you get now?

------------------------

Here are some pics of the bolt I ran over.

http://architekphotography.smugmug.c...DSC0198-XL.jpghttp://architekphotography.smugmug.c...DSC0202-XL.jpg

Side with flat:
http://architekphotography.smugmug.c...DSC0196-X2.jpg

Other Side (Wheel lock completely gone):

http://architekphotography.smugmug.c...DSC0194-X3.jpg


Courtesy of AK370Z:
http://i576.photobucket.com/albums/s...t/DSC01630.jpg

Cmike2780 06-21-2011 08:39 AM

Oh... and one more thing.

After they finished removing the wheel lock and mounted the spare, an associate said "your 350Z is ready." I'm about to leave when I notice those idiots didn't at least put a regular lug to replace the wheel locks:shakes head::shakes head: Basically, I had two wheel locks on the front wheels that has the potential to shatter killing small animals and two rear wheels held on with 4 lugs. Nothing catastrophic, but still...common sense tells me the correct number is 5.

It took all of ten minutes to put on a new "correct" set of wheel locks all around.

They had to order the tire, so I hope I have better luck this Saturday when they install in. I really hope my wheel isn't FUBR from them removing the lock.

Econ 06-21-2011 08:45 AM

that sucks man, hope everything works out


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