puddle of oil crappy dealer service!

bigZ · 06-13-2011, 12:24 PM

I had my oil changed at the dealer last week and I brought my own oil. On Saturday morning I wake up to a huge puddle of oil under my car. I check the oil and it's 2 quarts low.

The dealer said the copper crush washer was not fastened properly and changed my oil for free. Who knows how much oil I lost during those days in between the two services? I’m very Pissed off!!!!

Mt Tam I am · 06-13-2011, 12:31 PM

Ask for compensation. Tell them the reason you go to dealership is to avoid rookey mistakes. See what they offer.

semtex · 06-13-2011, 12:45 PM

How do you not fasten a crush washer properly? It's either on, or off. I think what they really mean is that the tech didn't tighten the drain plug bolt properly. Or that there was no crush washer installed at all. Either way it's bad.

TonyD · 06-13-2011, 12:54 PM

You don't have to write "crappy". Just say "dealer". The crappy is just assumed anyway.....

hansoac · 06-13-2011, 12:59 PM

Unfortunately, I have had terrible experiences with my local Nissan dealership also. It is so sad because my good friend has a Gen. Coupe and he gets treated like a KING everytime he is in there. Free food, pop, etc. He has taken his car there and had LOTS of work done with nothing but great experiences. They even did a re-flash for him to up his performance at no cost.

Econ · 06-13-2011, 01:18 PM

my local dealer orders food for you, gives you drinks, everything. however this is only so when you turn around and say, hey you scratched my car, they can say....yea but we bought you lunch bro.

MacCool · 06-13-2011, 02:04 PM

I keep a bag of Nissan crush washers and an extra drain plug in my glove box and I make a point of telling them to use a new crush washer each time. If they don't have one of their own, or plan on re-using the one that came off the car, I tell them to use one of mine.

tjlazer · 06-13-2011, 02:13 PM

I never use a crush washer and do my own oi changesl. Never had an issue on any car since day one. The only issues I ever have is when someone else does the work on my car.

jpit · 06-13-2011, 03:15 PM

Get this and you won't have to worry about it anymore.

QuickOilDrainValve.com - the best way to change oil

memorylasts · 06-13-2011, 03:35 PM

Quote:

Originally Posted by jpit

Get this and you won't have to worry about it anymore.

QuickOilDrainValve.com - the best way to change oil

Is this the one you have ordered?

F-103 Valve

jpit · 06-13-2011, 03:44 PM

That is the right model - no need for the nipple.

cajunz · 06-13-2011, 04:33 PM

Don't know why anyone would let the dealership touch their car. I can have the oil in my car change and off the ramps in 20 minutes and I know it's done right.

spearfish25 · 06-13-2011, 05:34 PM

My guess is the dumb tech can't figure out how to get the already crushed old washer off the plug.

SPOHN · 06-13-2011, 06:51 PM

Quote:

Originally Posted by spearfish25

My guess is the dumb tech can't figure out how to get the already crushed old washer off the plug.

+1 I've seen this happen with the seal off a oil filter staying stuck to the block.

When I did my first oil change, there wasn't a crush washer on. I went and bought 5.

I went to the dealer this past weekend to order a lower hardline for the clutch,due to I stripped it when going to change over to my SS clutch line. It was defiantly over tighten from the MF. Never even got it off. Just left it as is until part comes in. Anyways, the guy has seen me there a couple of times and said I'll give you the hookup, $23 bucks. Well I had already had Courtsy Nissans website pulled up on my phone and showed him how it only cost $12. He reply's there shipping cost also. I said I know, but still cheaper. He said he would do it for $13. He had to feel dumb.

Guys, at least do your own changes. Buy the basic tools or find some friends.

06-13-2011, 12:24 PM	#1 (permalink)
bigZ Base Member Join Date: Feb 2011 Location: Austin TX Posts: 76 Drives: 2010 370z Rep Power: 14	puddle of oil crappy dealer service! I had my oil changed at the dealer last week and I brought my own oil. On Saturday morning I wake up to a huge puddle of oil under my car. I check the oil and it's 2 quarts low. The dealer said the copper crush washer was not fastened properly and changed my oil for free. Who knows how much oil I lost during those days in between the two services? I’m very Pissed off!!!!

06-13-2011, 12:31 PM	#2 (permalink)
Mt Tam I am A True Z Fanatic Join Date: Jun 2010 Location: California Posts: 10,709 Drives: 370Z T/S/N 6MT & XKE Rep Power: 3843	Ask for compensation. Tell them the reason you go to dealership is to avoid rookey mistakes. See what they offer. __________________ "Does the carpet match the drapes? NO!!! I don't date bald women." Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber

06-13-2011, 12:45 PM	#3 (permalink)
semtex A True Z Fanatic Join Date: Jan 2009 Location: Behind enemy lines Age: 54 Posts: 5,995 Drives: People to drink Rep Power: 32	How do you not fasten a crush washer properly? It's either on, or off. I think what they really mean is that the tech didn't tighten the drain plug bolt properly. Or that there was no crush washer installed at all. Either way it's bad. __________________ "There are no small accidents on this circuit." -- Ayrton Senna 316.8whp & 248 ft/lbs (Dyno Dynamics) \| 319whp & 256 ft/lbs (DynoJet) (04/23/10) Stillen G3 CAI, CBE, Pulley / F.I. LTH / GTSpec Ladder Brace / Setrab Oil Cooler / UpRev-tuned by Forged Perf.

06-13-2011, 01:18 PM	#6 (permalink)
Econ A True Z Fanatic Join Date: Jan 2011 Location: New York City Posts: 2,546 Drives: Fiat? Rep Power: 19	my local dealer orders food for you, gives you drinks, everything. however this is only so when you turn around and say, hey you scratched my car, they can say....yea but we bought you lunch bro. __________________ 2014 Triumph Thruxton 900 2013 Fiat 500 Abarth 2009 Nissan 370z

06-13-2011, 02:13 PM	#8 (permalink)
tjlazer A True Z Fanatic Join Date: Dec 2009 Location: Tacoma Age: 52 Posts: 2,496 Drives: Z34, R35 Rep Power: 19	I never use a crush washer and do my own oi changesl. Never had an issue on any car since day one. The only issues I ever have is when someone else does the work on my car. __________________ 2009 370Z Monterey Blue,Nismo Conversion,RE-11's, K&N Typhoon intakes,Blue Kickplates,Homelink,FI 18" CBE,ERZ HFCs,Hotchkis sways, Swift Spec-R, EVO-R Highwing, UPREV

06-13-2011, 12:54 PM	#4 (permalink)
TonyD Base Member Join Date: Mar 2011 Location: Boston Posts: 32 Drives: 2010 370Z Roadster Rep Power: 14	You don't have to write "crappy". Just say "dealer". The crappy is just assumed anyway.....

06-13-2011, 12:59 PM	#5 (permalink)
hansoac Enthusiast Member Join Date: Feb 2011 Location: Toledo Posts: 497 Drives: 09 370z Sport CY Rep Power: 14	Unfortunately, I have had terrible experiences with my local Nissan dealership also. It is so sad because my good friend has a Gen. Coupe and he gets treated like a KING everytime he is in there. Free food, pop, etc. He has taken his car there and had LOTS of work done with nothing but great experiences. They even did a re-flash for him to up his performance at no cost.

06-13-2011, 02:04 PM	#7 (permalink)
MacCool A True Z Fanatic Join Date: Apr 2011 Location: Midwest Posts: 1,349 Drives: 370Z PW 2014 Rep Power: 16	I keep a bag of Nissan crush washers and an extra drain plug in my glove box and I make a point of telling them to use a new crush washer each time. If they don't have one of their own, or plan on re-using the one that came off the car, I tell them to use one of mine.

06-13-2011, 03:15 PM	#9 (permalink)
jpit Enthusiast Member Join Date: Feb 2009 Location: Washington State Posts: 440 Drives: 370Z Tour MT w/Spt Rep Power: 16	Get this and you won't have to worry about it anymore. QuickOilDrainValve.com - the best way to change oil

06-13-2011, 03:44 PM	#11 (permalink)
jpit Enthusiast Member Join Date: Feb 2009 Location: Washington State Posts: 440 Drives: 370Z Tour MT w/Spt Rep Power: 16	That is the right model - no need for the nipple.

06-13-2011, 04:33 PM	#12 (permalink)
cajunz Base Member Join Date: Apr 2009 Location: Vernal, Ut Posts: 92 Drives: '09 370Z MB 6MT Rep Power: 16	Don't know why anyone would let the dealership touch their car. I can have the oil in my car change and off the ramps in 20 minutes and I know it's done right.

06-13-2011, 05:34 PM	#13 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1856	My guess is the dumb tech can't figure out how to get the already crushed old washer off the plug. __________________ 2013 Cadillac V-Wagon, RIP Z

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Best Chicago area dealer for service?	autopc25	Mid Western Region	12	04-07-2015 05:19 PM
I am so Fn done with dealer service Dept.	shesha	Nissan 370Z General Discussions	53	04-21-2011 04:55 PM
Do I really need routine dealer service?	DrEvil	Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs	14	04-18-2011 11:52 PM
South Florida Dealer Service	MJM33067	Nissan 370Z General Discussions	3	04-27-2010 10:24 PM
Dealer Processing / Documentation / Service Fee?	Bibimbap	Nissan 370Z Pricing / Ordering Discussions	2	09-11-2009 11:41 AM