Wheel Nightmare / Part 2 / KOREA?

Jjaden

So some of you may have followed the other thread where I ended up with 4 new Volks TE37, 2 of which were the wrong size.

So back on April 12, I ordered 2 more, in the right sizing and in Matte Black through a company called Velocity Factor, while I was visiting in Pompano Florida, and the company assures me there will be no problem having them shipped to my home in CANADA.

They 'assure' me the wheels will ship from Cali ASAP and I will have them in 5-10 business days.

A week goes by and nothing, so I call them and I get a tracking number, which means a label was created but nothing was received by USPS until April 26, two weeks after my order.

Ok whatever not the end of the world, so I'm tracking and checking for updates every couple days until this morning I wake up and see this:

Label/Receipt Number: CJ18 4749 425U S
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Into Foreign Customs

Your item is being processed by customs in KOREA. Information, if available, is updated periodically throughout the day. Please check again later.

Detailed Results:

Into Foreign Customs, May 09, 2011, 2:15 pm, KOREA
Arrived Abroad, May 09, 2011, 2:14 pm, KOREA
International Dispatch, May 05, 2011, 2:35 pm, ISC LOS ANGELES CA (USPS)
Arrival
Acceptance, May 04, 2011, 3:58 pm, SANTA FE SPRINGS, CA 90670
Electronic Shipping Info Received, April 26, 2011


WTF?!?! My wheels are in Korean Customs?

I called the company obviously pissed off, and the guy answering the phone sounds as surprised as I was, and says he'll look into it and get back to me. He calls me after 10 mins later and says someone messed up in Cali, and he's going to try to get them to overnight the wheels to me.

They're in Korean Customs, how is he going to get them out? Realistically what is the soonest you guys think I can expect them?

Honestly I can't catch a break to save my life on these fvcking wheels....

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