Baaaaad day

JGreenwood07 · 04-16-2011, 02:18 PM

Took the car in for an alignment at dealer. On the way home I am sitting at a red light. Lady behind me, in her Ford Taurus, reaches back to check on her grandson and rolls right into the back of my car. Left a nice indentation in the rear bumper.

Then, I get home and realize there are around 15-20 extra miles on the odometer after having the car aligned. I figure wtf and I proceed to check the car and find a huge rock chip in the front bumper and a smaller one on the hood.

Take it back and after giving the service manager a hard time, he offers to fix the rock chip by blending in the paint if I bring it in this week.

Anyway, what a crappy day.

Red__Zed · 04-16-2011, 02:21 PM

bummer man.

red6spd · 04-16-2011, 02:21 PM

That is indeed a crappy day. Hope it gets better.

kenchan · 04-16-2011, 02:23 PM

Sorry to hear.

Time for a nice juicy cheese burger!

hope tomorrows a betterday for u.

doublea2527 · 04-16-2011, 03:14 PM

Yeah that really sucks.

I know this wouldn't have avoided being rear ended but when I get work done, I always wait on my car. Sure its boring as hell, but they usually actually work and definitely don't take it out on a joy ride.

tonythetiger · 04-16-2011, 03:21 PM

sucks to hear that, hope everything goes well

SPOHN · 04-16-2011, 04:11 PM

It's best if you go drink a beer.

onzedge · 04-16-2011, 04:39 PM

Quote:

Originally Posted by SPOHN

It's best if you go drink a beer.

Hambone1 · 04-16-2011, 04:41 PM

If they are trying to **** around with you, threaten the usual things, BBB report, going to corporate, etc. Most service managers have the pull to take care of you without too much involvement from higher up, and they usually would rather do that then have to deal with their boss coming down on their ***

c41006 · 04-16-2011, 04:59 PM

Quote:

Originally Posted by SPOHN

It's best if you go drink a beer.

or 2

JGreenwood07 · 04-16-2011, 05:38 PM

The manager was understanding about the rock chip. He said he will have his guy come out and paint/blend in minor scratches and blemishes.

Not so sure if I want him trying to blend on my front bumper though.

I think what I am going to do is take my car in on Tuesday to have the rear bumper damage appraised, and while I'm there, ask them about repairing the rock chip on the front. See what they say. I'd feel comfortable doing it at the body shop where my car will be worked on rather than by someone who is trying to work on 15 cars during the course of one day.

Hambone1 · 04-16-2011, 05:46 PM

Quote:

Originally Posted by JGreenwood07

The manager was understanding about the rock chip. He said he will have his guy come out and paint/blend in minor scratches and blemishes.

Not so sure if I want him trying to blend on my front bumper though.

I think what I am going to do is take my car in on Tuesday to have the rear bumper damage appraised, and while I'm there, ask them about repairing the rock chip on the front. See what they say. I'd feel comfortable doing it at the body shop where my car will be worked on rather than by someone who is trying to work on 15 cars during the course of one day.

Seems best. It should be pretty hard for him to deny one of his techs took it for a joy ride, and he should be taking care of the bill.

krzykanuk · 04-16-2011, 05:47 PM

Why would you trust them with your 370Z again after they took it for a 15 mile joy ride? I'd ask for a full refund on the work and get the damage repaired somewhere else.

PapoZalsa · 04-16-2011, 07:35 PM

Quote:

Originally Posted by doublea2527

Yeah that really sucks.

I know this wouldn't have avoided being rear ended but when I get work done, I always wait on my car. Sure its boring as hell, but they usually actually work and definitely don't take it out on a joy ride.

OldGuy · 04-16-2011, 08:05 PM

Quote:

Originally Posted by doublea2527

Yeah that really sucks.

I know this wouldn't have avoided being rear ended but when I get work done, I always wait on my car. Sure its boring as hell, but they usually actually work and definitely don't take it out on a joy ride.

I insist on driving the car to the service bay and stand there and watch as they work on it. The car never leaves my sight and my control.

04-16-2011, 02:18 PM	#1 (permalink)
JGreenwood07 Base Member Join Date: Apr 2010 Location: Houston, TX Posts: 137 Drives: '10 Z Sprt/Tour/Nav Rep Power: 16	Baaaaad day Took the car in for an alignment at dealer. On the way home I am sitting at a red light. Lady behind me, in her Ford Taurus, reaches back to check on her grandson and rolls right into the back of my car. Left a nice indentation in the rear bumper. Then, I get home and realize there are around 15-20 extra miles on the odometer after having the car aligned. I figure wtf and I proceed to check the car and find a huge rock chip in the front bumper and a smaller one on the hood. Take it back and after giving the service manager a hard time, he offers to fix the rock chip by blending in the paint if I bring it in this week. Anyway, what a crappy day.

04-16-2011, 02:21 PM	#3 (permalink)
red6spd A True Z Fanatic Join Date: Apr 2010 Location: Long Island NY Posts: 3,277 Drives: 2010 Z Coupe M6 SPT Rep Power: 22	That is indeed a crappy day. Hope it gets better. __________________ 2010 Base+Sport 6spd: Stillen G3, FI Non-Resonated CBE, FI Non-Resonated Test Pipes, UpRev Tuned, Custom 24R Oil Cooler, JDM Rear Fog-OEM Harness. ???Whp ???WTQ (Will find out come spring time)

04-16-2011, 03:14 PM	#5 (permalink)
doublea2527 Base Member Join Date: Jan 2011 Location: Hinesville, GA Age: 35 Posts: 93 Drives: 09 Tour+Sport Rep Power: 15	Yeah that really sucks. I know this wouldn't have avoided being rear ended but when I get work done, I always wait on my car. Sure its boring as hell, but they usually actually work and definitely don't take it out on a joy ride. __________________ Fast Intentions / Michelin / SPC / Stillen

04-16-2011, 03:21 PM	#6 (permalink)
tonythetiger A True Z Fanatic Join Date: Oct 2010 Location: SA, TX Posts: 1,035 Drives: 10 Nissan 370z PG MT Rep Power: 193	sucks to hear that, hope everything goes well __________________ KWV3/Eibach/StillenG3/FI CBE+LTH+34Row/Uprev/SPL/SouthBendSS/QuaifeLSD/4.08/TommyKaira/Status/VolkZE40/AP Radical BBK/Seibon/Amuse/VIS/Sparco/WorksBellGTC/RJM/Nismo

04-16-2011, 04:11 PM	#7 (permalink)
SPOHN A True Z Fanatic Join Date: Feb 2010 Location: Covington, GA Age: 46 Posts: 14,844 Drives: Waiting on next Z Rep Power: 222	It's best if you go drink a beer. __________________

04-16-2011, 02:21 PM	#2 (permalink)
Red__Zed A True Z Fanatic Join Date: Jul 2010 Location: window seat Posts: 28,940 Drives: Mostly on two wheels Rep Power: 120	bummer man.

04-16-2011, 02:23 PM	#4 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	Sorry to hear. Time for a nice juicy cheese burger! hope tomorrows a betterday for u.

04-16-2011, 04:41 PM	#9 (permalink)
Hambone1 Enthusiast Member Join Date: Mar 2011 Location: Bellevue, WA Posts: 438 Drives: 370Z MB 7AT Sport Rep Power: 15	If they are trying to ** around with you, threaten the usual things, BBB report, going to corporate, etc. Most service managers have the pull to take care of you without too much involvement from higher up, and they usually would rather do that then have to deal with their boss coming down on their *

04-16-2011, 05:38 PM	#11 (permalink)
JGreenwood07 Base Member Join Date: Apr 2010 Location: Houston, TX Posts: 137 Drives: '10 Z Sprt/Tour/Nav Rep Power: 16	The manager was understanding about the rock chip. He said he will have his guy come out and paint/blend in minor scratches and blemishes. Not so sure if I want him trying to blend on my front bumper though. I think what I am going to do is take my car in on Tuesday to have the rear bumper damage appraised, and while I'm there, ask them about repairing the rock chip on the front. See what they say. I'd feel comfortable doing it at the body shop where my car will be worked on rather than by someone who is trying to work on 15 cars during the course of one day.

04-16-2011, 05:47 PM	#13 (permalink)
krzykanuk Base Member Join Date: May 2010 Location: Calgary Posts: 177 Drives: 40th A7 & '10 Murano Rep Power: 16	Why would you trust them with your 370Z again after they took it for a 15 mile joy ride? I'd ask for a full refund on the work and get the damage repaired somewhere else. __________________ Build Number: 46 of 120. Or is it 13 of 120? Build Date: Tuesday 12 January 2010.