dealer denied slave cylinder warranty cause of berk's HFC

NiZZZmo370 · 10-19-2010, 02:01 PM

All I have to say is im sorry and also I HATE DEALERSHIPS (STEALERSHIPS).

ChrisSlicks · 10-19-2010, 02:02 PM

Quote:

Originally Posted by COD4

Well he entered in the paper.. "Customer complaint about clutch pedal", car has aftermarket exhaust which runs too close to the clutch lines making the fluid boil to a high temperature. This is what the service sheet said.. I wasn't charged for anything though.. I don't think they even touch the car.. Fluid was at the same level as when I left the car... Dealer wanted to charge me $780 for labor and part

Labor is like 4-5 hours to replace the CSC, just ask KillerBee.

I would argue that the aftermarket cats are no closer to the transmission than the stock cats, and that people with stock cats are having the same problem. The problem is a design flaw, not after-market parts (although the stock cats do have a heat shield).

FuszNissan · 10-19-2010, 02:06 PM

Quote:

Originally Posted by m4a1mustang

Just take it to another dealer and see what happens. You might get lucky.

COD4 · 10-19-2010, 02:07 PM

The only reason I didn't take the high fkow cats off was because I thought those bastards were not gona use that as an excuse.. Seeing some people here on the forums having csc problems as well.. I thought it wouldn't be such a big deal taking to the dealer as it wasn't like I had an aftermarket clutch or a turbo kit.. This is just a nasty way of the dealer trying to make money off me and charge the warranty work as well

FuszNissan · 10-19-2010, 02:08 PM

Quote:

Originally Posted by NiZZZmo370

All I have to say is im sorry and also I HATE DEALERSHIPS (STEALERSHIPS).

No company should make a profit.

SoCal 370Z · 10-19-2010, 02:10 PM

Quote:

Originally Posted by ChrisSlicks

Labor is like 4-5 hours to replace the CSC, just ask KillerBee.

I would argue that the aftermarket cats are no closer to the transmission than the stock cats, and that people with stock cats are having the same problem. The problem is a design flaw, not after-market parts (although the stock cats do have a heat shield).

This is an excellent argument, and worth a try, but even if you were to pursue this legally and with the least expense (Small Claims Court) there is the question of the opportunity cost of doing so. If Nissan posts a TSB regarding the CSC, then this story changes in the favor of the OP.

The OP should get his done ASAP, and recorded, so that other associated or allied damage cannot be linked with the CSC and aftermarket parts for future Nissan warranty denial.

NiZZZmo370 · 10-19-2010, 02:34 PM

Quote:

Originally Posted by FuszNissan

No company should make a profit.

I'm not saying no company should make a profit but do it legitimately, not by ripping their customers off....

ProfessorDave · 10-19-2010, 03:32 PM

My understanding (from reading over in the Drivetrain threads) is that this is a known issue (bad CSC) even on unmodded cars.

Also, the argument that HFCs are cooler than stock makes sense. I would think they would have to supply some data to back up their claim (either now or in court).

I think if this happened to me I might see it as a sign that I need to upgrade to an aftermarket clutch (one of the designs that addresses the weakness in the CSC of course!).

SoCal 370Z · 10-19-2010, 03:45 PM

Quote:

Originally Posted by ProfessorDave

I think if this happened to me I might see it as a sign that I need to upgrade to an aftermarket clutch (one of the designs that addresses the weakness in the CSC of course!).

Joseph B · 10-19-2010, 04:07 PM

Any time you guys are going to dealer for warranty work and you want to make sure they will honor it.. remove your mods. Even if you were bone stock, lots of dealers out there try to get out of warranty work.

And for good reason, flat rate doesn't pay that well while doing warranty repair.

If you can drive your car, go pick it up and drive it somewhere else.

DarkZide · 10-19-2010, 05:52 PM

This might sound weird but I've found that making a stink on companies facebook pages gets them to react quickly. They use it as advertising space to convince buyers to come to their brand, and when they see someone pissed off posting on their "wall" they are usually qiuck to remedy the issue.

Also call Nissan North America customer service and voice your issue.

DarkZide · 10-19-2010, 05:55 PM

Quote:

Originally Posted by FuszNissan

No company should make a profit.

wilsonp · 10-19-2010, 06:29 PM

Does the Berk HFC not include a heat shield or fit with the OEM heat shield?

Seems like a couple of people with non-contact thermometers could measure the Cat temps of stock and HFC?

shabarivas · 10-19-2010, 06:47 PM

Quote:

Originally Posted by m4a1mustang

There's really not much you can do now aside from pay out of pocket for the repair. I don't know if you'd have any better luck at a different dealer or not.

just go back to stock and take it in to a different dealer

Montez · 10-19-2010, 08:40 PM

Quote:

Originally Posted by SoCal 370Z

Problem is your VIN and other pertinent data to that VIN is being collected. Maybe Lou will chime back in here, but I think you're f'd on this deal.

Think you may be correct on the VIN, when I was at home I had the Z's oil changed at Gardena Nissan in Gardena, CA. Drove it back to Dallas and had another issue with it and my dealer could see that I had the oil changed at Gardena Nissan as he asked me was it doing what it was doing then.....

10-19-2010, 02:01 PM	#31 (permalink)
NiZZZmo370 Base Member Join Date: Oct 2010 Location: Aliso Viejo, Ca Posts: 67 Drives: Nismo 370Z & R35 GTR Rep Power: 15	All I have to say is im sorry and also I HATE DEALERSHIPS (STEALERSHIPS). __________________ Daily Driver: 2010 Magnetic Black Nismo 370Z #400 (Nismo carbon fiber shift knob, Parrot bluetooth system): Track Car: 2010 Nissan GT-R Premium Black Obsidian (546whp 568wtq)

10-19-2010, 03:32 PM	#38 (permalink)
ProfessorDave A True Z Fanatic Join Date: Jul 2010 Location: Scranton, PA Posts: 1,580 Drives: In the fairway Rep Power: 19	My understanding (from reading over in the Drivetrain threads) is that this is a known issue (bad CSC) even on unmodded cars. Also, the argument that HFCs are cooler than stock makes sense. I would think they would have to supply some data to back up their claim (either now or in court). I think if this happened to me I might see it as a sign that I need to upgrade to an aftermarket clutch (one of the designs that addresses the weakness in the CSC of course!). __________________ Rain, snow, sleet, hail: 2009 Mazda 3 sGT HB Everything else: 2009 370z, PW Touring 6MT

10-19-2010, 04:07 PM	#40 (permalink)
Joseph B Base Member Join Date: Jan 2010 Location: Woodinville WA Posts: 160 Drives: '10 Nismo 370Z Rep Power: 15	Any time you guys are going to dealer for warranty work and you want to make sure they will honor it.. remove your mods. Even if you were bone stock, lots of dealers out there try to get out of warranty work. And for good reason, flat rate doesn't pay that well while doing warranty repair. If you can drive your car, go pick it up and drive it somewhere else. Last edited by Joseph B; 10-19-2010 at 04:10 PM.

10-19-2010, 06:29 PM	#43 (permalink)
wilsonp A True Z Fanatic Join Date: Jul 2010 Location: Virginia Posts: 1,134 Drives: 2009 Touring Sp Nav Rep Power: 17	Does the Berk HFC not include a heat shield or fit with the OEM heat shield? Seems like a couple of people with non-contact thermometers could measure the Cat temps of stock and HFC? __________________ 2014 Cayman S PDK Sport Chrono White/Black Was 2009 370Z Touring Sport+Nav 7AT Metallic Black/Persimmon Was 1991 NSX Auto Black/Black

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10-19-2010, 02:07 PM	#34 (permalink)
COD4 Base Member Join Date: Jun 2009 Location: Miami, FL Age: 43 Posts: 113 Drives: 370z 6Spd Touring SP Rep Power: 16	The only reason I didn't take the high fkow cats off was because I thought those bastards were not gona use that as an excuse.. Seeing some people here on the forums having csc problems as well.. I thought it wouldn't be such a big deal taking to the dealer as it wasn't like I had an aftermarket clutch or a turbo kit.. This is just a nasty way of the dealer trying to make money off me and charge the warranty work as well

10-19-2010, 05:52 PM	#41 (permalink)
DarkZide Enthusiast Member Join Date: May 2010 Location: TN Posts: 291 Drives: 2010 370z BC M6 Rep Power: 15	This might sound weird but I've found that making a stink on companies facebook pages gets them to react quickly. They use it as advertising space to convince buyers to come to their brand, and when they see someone pissed off posting on their "wall" they are usually qiuck to remedy the issue. Also call Nissan North America customer service and voice your issue.