Originally Posted by Jeffblue So basically, the tech at the shop called me over to be like 'hey look the sensor is cracked" and blamed it on the shop that
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09-14-2010, 11:36 AM | #16 (permalink) | |
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09-14-2010, 11:37 AM | #17 (permalink) |
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it was them. For some reason i was just in stupid mode and when he told me it was broken i was like 'URRRR OKAYY' It would have been bouncing around the tire if were already broken. i'm just questioning whether or not its been to long to say anything.
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09-14-2010, 11:43 AM | #18 (permalink) |
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Did you pay on a credit card? Call them up and say you want them to pay for it or meet you somewhere in the middle on cost.
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09-15-2010, 03:07 PM | #22 (permalink) |
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yea, i'm just gonna cut my losses. I'm rationalizing it by knowing that i'm avoiding future damage to any wheels i have by knowing NOT to use this shop again. Better a TPMS than a scuffed lip or damaged wheel face.
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09-16-2010, 03:02 PM | #25 (permalink) |
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You waited too long. But it's worth a try. Call and speak to the manager and see if they can replace it. If not, chock it up to a lesson learned. Next time make a fuss right away and demand they replace it!
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09-16-2010, 05:14 PM | #27 (permalink) |
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i work at a shop and if i break a sensor while mounting/dismounting it comes out of my pay after the first one i break, good thing i am good at it and havent broken one
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09-17-2010, 01:51 PM | #28 (permalink) |
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Do the shop owner/manager the courtesy of letting him know what happened, that you weren't aware of the cost and you feel he would like to know how one of his techs handled a problem and that you plan to never use his shop again. That isn't a threat it is an opportunity for him to man up and ask what he can do to make you happy. That is when you ask for the shop to pay for the part. Of course, you still have the option of never using that shop again (which sounds like a good idea). Do your fellow motorists a favor by giving the owner/mgr a chance to correct a problem he might not be aware of.
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09-17-2010, 01:53 PM | #29 (permalink) |
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part of the reason i think i didn't want to deal with it at the time is b/c is not a very nice/approchable person, i think i might do what you are saying though.
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