Explain these numbers: Carrera S vs 370Z

corbin09

Yes, Really.
People pay for a service that is extended to them after their intial purchase. Maybe my phone analogy was not the best, but as for the Z compared to a Porsche, when it comes to customer service, obviously you get what you pay for. That was simply what I was trying to get across. I have had my car at more than one dealer, and have gotten pretty much the same response.

I am not judging a brand based on a single service experience, I am judging the brand on how I have been treated overall by everyone I have dealt with through my purchase process and throughout the remainder of the time I own the Z.

I cannot understand how you laugh about judging a brand based on a service experience, If the company was legit, they would have process in place to hire service techs and advisors that know what they are doing. I am sure that Porsche has had horror stories as well, but do a little reading around. I can find numerous threads on just this forum that state that a customer has had a less than ideal experience with a Nissan dealer. When a problem arises with Nissan, Instead of finding a way to rectify the problem, they seem more concerned with making the customer aware that it is "normal" or not their problem.

I am not trying to argue, and I somewhat understand where you are coming from as everyone has a varying experience, I am just saying... You do indeed get what you pay for and it is much more than just an hp number, even though we loose in that category as well.