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Dealer Oil Change Gone Bad

Originally Posted by Cmike2780 Good to know Nissan doesn't automatically sides with the dealership. Yep, they look out for their own name even if the customer is dead wrong. It's

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Old 07-10-2010, 08:06 AM   #46 (permalink)
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Originally Posted by Cmike2780 View Post
Good to know Nissan doesn't automatically sides with the dealership.
Yep, they look out for their own name even if the customer is dead wrong. It's the dealer is guilty until proven innocent. But their customer service call centers suck. Especially when you get a hold of Bob in India
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Old 07-10-2010, 08:50 AM   #47 (permalink)
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Finally got connected with the Executive Customer Service lady this afternoon, she was really polite and helpful! They offered me a 7yr./100,000mi coverage on the engine, which I accepted! I'll be recieving the letter in the mail next week! I guess that's pretty good, what do you all think?
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Old 07-10-2010, 10:04 AM   #48 (permalink)
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good to hear, you got a good deal.
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