Dealer Oil Change Gone Bad

Forrest · 06-18-2010, 10:54 PM

Quote:

Originally Posted by FuszNissan

I have seen this many times. I would go to Nissan or the Dealer and demand a 10 year, 100,000 Miles warranty that covers the car. That way any future damages that occur, doesn't come out of your pocket for the dealers negligence or the failure of a Nissan Oil Filter. That will be your best move. Nissan will not do all the checks on the motor, or replace it. FYI.

Very good idea!

Neo187H · 06-19-2010, 12:55 AM

Quote:

Originally Posted by kenchan

yah, hope they come through.

can almost sense they will only clean up their mess, run a quick test drive, and give your car back saying everything's back to normal, sorry here's a coupon for another oil change on us.

and it will still smell like burnt oil for a few weeks.

Chances are very high that the vehicle lost less than a quart MAYBE two of oil and has suffered no damage at all.

The tech will top it off, clean off the spilled oil spend 5 minutes looking the car over and give it a hard test drive before writing up that the car is fine.

Trips · 06-19-2010, 01:04 AM

Learn to do your own Oil changes to insure that it's done right.
Sorry to hear what happened, but FuszNissan is spot on with his advice.

AK370Z · 06-19-2010, 01:34 AM

Very sorry to hear this. This is one of the reason I have stopped letting dealers touch my car. I'm at 20,000 miles now and ONLY time I let the dealer touch my car was when I broke a lug nut by over tightening (by me). Good luck with the whole thing.

Quote:

Originally Posted by FuszNissan

I have seen this many times. I would go to Nissan or the Dealer and demand a 10 year, 100,000 Miles warranty that covers the car. That way any future damages that occur, doesn't come out of your pocket for the dealers negligence or the failure of a Nissan Oil Filter. That will be your best move. Nissan will not do all the checks on the motor, or replace it. FYI.

Very good advice. +1 repped.

Also, there's a oil change DIY in the DIY section. Very easy and satisfying experience.

kenchan · 06-19-2010, 07:45 AM

I think the op knows how to do oil changes (he states he's fluent with engines).

I don't think he has time to do it, that's why he relied on the 'trusty' dealer. Id teach the son how to do it and let him work on it next time.

Next call "dad, the tranny won't get into gear and dip stick shows its like got twice the amount of oil... help??"

FuszNissan · 06-19-2010, 07:58 AM

I think it would be great father and son time spent working on the car.

"I never knew my father".....just kidding.

Good Luck OP, let us know the outcome.

billydsz · 06-19-2010, 08:03 AM

I have a 1992 Ford Explorer that has a check oil light that comes on when the car is a quart low. I don't understand why more car makers don't do this? I believe it checks the oil level at start up and if it's low it comes on. Obviously checking the level while the engine is running is a little more complicated, but even that's probably doable nowadays.

Oil pressure is nice but doesn't tell you that you are losing oil until the engine is blown, lol. Seems like this would be a nice feature to have in the 21st century!!

SkyDancer · 06-19-2010, 09:02 AM

Quote:

Originally Posted by kenchan

I think the op knows how to do oil changes (he states he's fluent with engines).

"Fluent with engines"? What's he do....talk to them?

thekinn · 06-19-2010, 10:47 AM

Probably a result of two or three mistakes by the dealer...

1. not lubing the first oil filter gasket
2. over-tightening the first oil filter
3. not cleaning the oil filter area while replacing it (and noticing a gasket there)

The most routine maintenance task.. with a lift.. and they fail. I'd also get a used oil analysis with your next oil change to see if there are large amounts of metal in it.. blackstonelabs can analyze the oil.

good luck.

stacy001 · 06-19-2010, 11:24 PM

I would call Nissan North America and let them know what happened. It was after all a Nissan oil filter that failed, or a Nissan trained tech that didnt do his job right. I would hold the Dealerships feet to the fire..

SE · 06-19-2010, 11:38 PM

Quote:

Originally Posted by stacy001

I would call Nissan North America and let them know what happened. It was after all a Nissan oil filter that failed, or a Nissan trained tech that didnt do his job right. I would hold the Dealerships feet to the fire..

It was the result of the gasket material from the old filter stuck on the block. How is this a result of a failed filter?

stacy001 · 06-20-2010, 03:57 AM

Your right WEEEE my bad, had to reread the prior posts. Guess i was right with the second part of my quote. "Nissan trained tech that didnt do his job right". Tech should watch for **** like that.

spearfish25 · 06-20-2010, 08:35 AM

The dealership strikes again

I agree with AK. My car has never had a dealer touch it...and she's doing beautifully. Why pay them to F up oil changes and then 'inspect' the rest of the car when this can easily be done at home? I find it rather rewarding to do myself too.

There is always time to do your own oil change. I'm on call at the hospital 5 nights a week and still do my own oil changes. We're talking about 1-2 hours every 6 months or so.

Agree with the double pronged approach: Call Nissan North America to file an official complaint and make them aware and then get the dealer to extend your warranty for free. One guy who blew an oil cooler line and thought he shut the car off in time only found out that his bearings were shot about 2 weeks later.

Zsteve · 06-20-2010, 09:11 AM

I woud also get an oil analysis right away to see if there are any shavings in it.

CaptainSlow · 06-20-2010, 03:27 PM

Is the gasket something apparent and hard to miss? I'm looking to do my own oil changes (I've never done them myself) and I don't want something like this to happen since it'll be my fault!

06-19-2010, 01:04 AM	#18 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,732 Drives: 🔰 Rep Power: 10	Learn to do your own Oil changes to insure that it's done right. Sorry to hear what happened, but FuszNissan is spot on with his advice. __________________

06-19-2010, 07:58 AM	#21 (permalink)
FuszNissan A True Z Fanatic Join Date: May 2009 Location: St. Louis Posts: 14,275 Drives: Pure Sex Rep Power: 542	I think it would be great father and son time spent working on the car. "I never knew my father".....just kidding. Good Luck OP, let us know the outcome. __________________ Mods: Too Many to list! LouFuszNissan ZDAYZ 2012

06-19-2010, 10:47 AM	#24 (permalink)
thekinn Base Member Join Date: Sep 2009 Location: Michigan Posts: 206 Drives: 06 350Z LS MT Rep Power: 6862	Probably a result of two or three mistakes by the dealer... 1. not lubing the first oil filter gasket 2. over-tightening the first oil filter 3. not cleaning the oil filter area while replacing it (and noticing a gasket there) The most routine maintenance task.. with a lift.. and they fail. I'd also get a used oil analysis with your next oil change to see if there are large amounts of metal in it.. blackstonelabs can analyze the oil. good luck. __________________ 06 Enthusiast MT - v2

06-20-2010, 08:35 AM	#28 (permalink)
spearfish25 A True Z Fanatic Join Date: Mar 2009 Location: Naples, FL Posts: 4,117 Drives: to work Rep Power: 1856	The dealership strikes again I agree with AK. My car has never had a dealer touch it...and she's doing beautifully. Why pay them to F up oil changes and then 'inspect' the rest of the car when this can easily be done at home? I find it rather rewarding to do myself too. There is always time to do your own oil change. I'm on call at the hospital 5 nights a week and still do my own oil changes. We're talking about 1-2 hours every 6 months or so. Agree with the double pronged approach: Call Nissan North America to file an official complaint and make them aware and then get the dealer to extend your warranty for free. One guy who blew an oil cooler line and thought he shut the car off in time only found out that his bearings were shot about 2 weeks later. __________________ 2013 Cadillac V-Wagon, RIP Z

06-20-2010, 09:11 AM	#29 (permalink)
Zsteve A True Z Fanatic Join Date: Sep 2009 Location: TX Posts: 3,298 Drives: the 2 balled club Rep Power: 22	I woud also get an oil analysis right away to see if there are any shavings in it. __________________ 2010 LS3 C6 Silver coupe corvette

06-19-2010, 07:45 AM	#20 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	I think the op knows how to do oil changes (he states he's fluent with engines). I don't think he has time to do it, that's why he relied on the 'trusty' dealer. Id teach the son how to do it and let him work on it next time. Next call "dad, the tranny won't get into gear and dip stick shows its like got twice the amount of oil... help??"

06-19-2010, 08:03 AM	#22 (permalink)
billydsz Enthusiast Member Join Date: Aug 2009 Location: New Bern Posts: 252 Drives: 9 370z SptCp SRd 7AT Rep Power: 16	I have a 1992 Ford Explorer that has a check oil light that comes on when the car is a quart low. I don't understand why more car makers don't do this? I believe it checks the oil level at start up and if it's low it comes on. Obviously checking the level while the engine is running is a little more complicated, but even that's probably doable nowadays. Oil pressure is nice but doesn't tell you that you are losing oil until the engine is blown, lol. Seems like this would be a nice feature to have in the 21st century!!

06-19-2010, 11:24 PM	#25 (permalink)
stacy001 Base Member Join Date: Jun 2010 Location: Las Vegas Posts: 73 Drives: 2010 370z 40th 6MT Rep Power: 15	I would call Nissan North America and let them know what happened. It was after all a Nissan oil filter that failed, or a Nissan trained tech that didnt do his job right. I would hold the Dealerships feet to the fire..

06-20-2010, 03:57 AM	#27 (permalink)
stacy001 Base Member Join Date: Jun 2010 Location: Las Vegas Posts: 73 Drives: 2010 370z 40th 6MT Rep Power: 15	Your right WEEEE my bad, had to reread the prior posts. Guess i was right with the second part of my quote. "Nissan trained tech that didnt do his job right". Tech should watch for **** like that.

06-20-2010, 03:27 PM	#30 (permalink)
CaptainSlow Base Member Join Date: Apr 2010 Location: Calgary Posts: 47 Drives: 02 VW Jetta Rep Power: 15	Is the gasket something apparent and hard to miss? I'm looking to do my own oil changes (I've never done them myself) and I don't want something like this to happen since it'll be my fault!

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