Going from a sensible car to a sports car

Zaggeron · 05-31-2010, 02:59 PM

Quote:

Originally Posted by daleks

The "Initial Quality" or IQ ratings are based on how many "issues" are reported by consumers for that vehicle type during the first 90 days of ownership. It's only based on whatever strange reason a person may bring their car to the dealership (you've seen the threads on this forum...), and doesn't account for any by-design behavior or if there is a true defect. Also, I don't believe there is any weight to severity. The hatch spring issue a lot of people had was incredibly minor, and would impact reliability ratings just as much as melting electronics.

"predicted reliability" is different than initial quality. I agree the "initial quality" rating are rather arbitrary since someone may give a low rating because they don't like where the stereo controls are ... In any event initial quality wasn't what I was referring to -- the Z got 4 out of 5 on that anyway ...

daleks · 05-31-2010, 03:14 PM

Quote:

Originally Posted by Zaggeron

"predicted reliability" is different than initial quality. I agree the "initial quality" rating are rather arbitrary since someone may give a low rating because they don't like where the stereo controls are ... In any event initial quality wasn't what I was referring to -- the Z got 4 out of 5 on that anyway ...

"Predicted Reliability: Derived from historical trending for a vehicle and/or manufacturer in our Initial Quality and Vehicle Dependability Studies, Predicted Reliability is a forecast of how reliable a newer vehicle might be over time."

Zaggeron · 05-31-2010, 03:48 PM

Quote:

Originally Posted by daleks

"Predicted Reliability: Derived from historical trending for a vehicle and/or manufacturer in our Initial Quality and Vehicle Dependability Studies, Predicted Reliability is a forecast of how reliable a newer vehicle might be over time."

Ummm ... I'm not sure whether you are agreeing with me or disagreeing...
Yes, predicted reliability is derived from their initial quality studies and historical data. Nevertheless they are different categories in the JD Power report -- obviously since the Z got a 4 for initial quality and a 3 for predicted reliability.

My point in my earlier post was about how they are determining this because the 370 hasn't been around for very long. I posted to your post because your post seemed to be all abut the initial quality ratings which do not use historical data and, as I agreed with you, are mostly about the customer's subjective impression of the quality of their vehicle.

I think that, other than our choice of words, we are in irreconcilable violent agreement

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