Who to email at Nissan about experience at a dealer?

DarkPath · 05-17-2010, 07:23 PM

I called nissanusa today trying to find out the build number of my 40th anniversary ed... No luck there... as I recall one of the options on the phone line was for comments (good and bad).

koeppelnissan · 05-18-2010, 10:12 AM

Calling Nissan is great, but what would really help the dealer and salesperson more would be filling out the survey. You will get a phone call in a few days, followed by an email in a few weeks. Those surveys usually tie into the salesperson's bonus, and also help the dealers rankings against other dealers.

A letter to the owner of the store, naming those that helped you goes a long way as well!

Also, there are alot of websites such as dealerrater.com, that always seem to have negative things, so posting something there would be greatly appreciated!

dope · 05-18-2010, 01:59 PM

I called the Nissan consumer affairs number:
Nissan Consumer Affairs
P.O. Box 685003
Franklin TN 37068-5003
(800) NISSAN-1 (or 800-647-7261)
8:00 a.m. - 5:00 p.m.,
Eastern / Central Time / Pacific Time
Monday through Friday

They filed my comments and I got a call today asking if I wanted to add anything further and just to confirm the call I had yesterday I believe.

Anyway, it was Nissan of St. Augustine where I went and now I'm the proud owner for a Yellow 09 370z + sport. I'm all grins when I hit the throttle now :>

05-17-2010, 07:23 PM	#16 (permalink)
DarkPath Enthusiast Member Join Date: May 2010 Location: Hampton Roads VA Posts: 318 Drives: 40th Anniversary M6 Rep Power: 15	I called nissanusa today trying to find out the build number of my 40th anniversary ed... No luck there... as I recall one of the options on the phone line was for comments (good and bad). __________________ C&C WMBG www.carsandcoffeewilliamsburg.com [B]Looking for build badges? darkpath.ent.llc@gmail.com

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05-18-2010, 10:12 AM	#17 (permalink)
koeppelnissan Supporting Nissan Dealer Join Date: Oct 2009 Location: queens Posts: 859 Drives: 14 6MT Trng Spt Nav Rep Power: 17	Calling Nissan is great, but what would really help the dealer and salesperson more would be filling out the survey. You will get a phone call in a few days, followed by an email in a few weeks. Those surveys usually tie into the salesperson's bonus, and also help the dealers rankings against other dealers. A letter to the owner of the store, naming those that helped you goes a long way as well! Also, there are alot of websites such as dealerrater.com, that always seem to have negative things, so posting something there would be greatly appreciated!

05-18-2010, 01:59 PM	#18 (permalink)
dope Base Member Join Date: Nov 2009 Location: Orlando, FL Posts: 25 Drives: Yellow 09 370z MT SP Rep Power: 16	I called the Nissan consumer affairs number: Nissan Consumer Affairs P.O. Box 685003 Franklin TN 37068-5003 (800) NISSAN-1 (or 800-647-7261) 8:00 a.m. - 5:00 p.m., Eastern / Central Time / Pacific Time Monday through Friday They filed my comments and I got a call today asking if I wanted to add anything further and just to confirm the call I had yesterday I believe. Anyway, it was Nissan of St. Augustine where I went and now I'm the proud owner for a Yellow 09 370z + sport. I'm all grins when I hit the throttle now :>