UPDATE** It's a done deal, Nissan is buying back my car
 

Got the call today, it'll be gone this month. I'll be reimbursed every dime I paid for the car plus a little extra. The wait was well worth it and I cannot wait to drop it off at the dealer.

Threads:
http://www.the370z.com/nissan-370z-g...nger-side.html

http://www.the370z.com/nissan-370z-g...tch-noise.html

http://www.the370z.com/nissan-370z-g...tch-noise.html

Sweet, now you can get a '10 from a different dealer at an awesome price :tup:

Nope, I am turning away and running. Never again will I own another Nissan.

Wow, sorry but this is a bit extreme of a response, but to each their own.
Glad you are getting what you want, but, well I will keep my mouth shut.

Ouch. To each I guess.

Extreme, why? The car has many faults Nissan refuses to fix. Plus the majority of owners won't take a stance because they have blind love for the car and don't want to be without it. This took months of my life and every dealer I went to would literally talk down to my wife and myself and some would even get heated. Instead of Nissan doing the eight thing when I brought this issue up (with under 100 miles) was to swap out the car. They refused and instead made me waste months fighting. I'm done and after all the bad experiences I had with dealers I'll never buy another Nissan again.

Like I said, I am going to let you have your way and keep my mouth shut.
Thank you for being part of the community, hope your next car is what you want.

Goodbye.

what noise? :stirthepot:

This stance is extreme because you would be treated the same by any other manufacturer. It's a business.

I'd be pissed too and I probably would avoid Nissan out of emotion, but don't think you will be completely avoiding trouble.

:iagree:

I want to open my mouth too but I will keep it shut, for once.

nice! now you can buy the 2010 ;-)

EDIT: notice ppl thought the same between the time i read and time i replied lol

I gave my reason so how about you give yours? Usually to have a conversation there needs to be 2 people and if those 2 people do not agree that makes its a very interesting conversation :tiphat:

fix'd, dunno what the "eight thing" would have been.

so...where ya going now?

I'm all ears. If I didn't want to converse then I wouldn't be posting on a message board :hello:

It doesn't have "many" faults. You've complained about one. This started a while ago and Nissan has now remedied the issue for the most part.

You understandably had a complaint against the dealership, or one employee actually, and that I get.

I went to probably 4 different Nissan dealerships when shopping for my Z and ended up being very happy with the one I chose. 1 of the 4 was a guaranteed "no" in my book and I persuade people to avoid them for just that reason. At the same time, however, that same crappy dealership handled my hatch spring issue under warranty before the TSB was released when I approached them with it.

Regardless of everything though, people are people, and you will find more assholes than saints. It does suck that they consistently treated you poorly, and that the issue wasn't elevated over the person's head that you were dealing with. Damage control was lacking based off of your posts here.

dang vipor, you reply to fast haa

That dang e, always trying to get to where an r belongs!

No idea, haven't really had time to think about it.

I'm good, it looks like vipor stated what I was going too, thanks though :tiphat:

So are you getting a Toyota now? lol jk.

:facepalm:

LOL dub yeah I'm bored at work, what else can I do? Maybe play some counter-strike......

^I like your style haha :tup:

Actually there is not one issue there are multiple, and Nissan has not fixed either of them.

For one the noise, Nissan has not fixed it and has no idea how to fix it. If they did then they wouldn't have agreed to buy back the car.

The back hatch not opening up is not fixed and Nissan won't fix it either, at least for me. Members on here have found fixes and bring them to Nissan yet Nissan refuses to do that fix. I don't know about you but when I go to the cleaners and pick up my suits and in order for me to put them in the car I have to either leave the back hatch open or lay the freshly cleaned suits on the grand so I can use both hands to open the back hatch is a joke.

Most people are really happy with dealerships when they buy their car, that's their job. But once they get that sale most are done helping you and in my case wanted nothing to do with me or even try to help me. When I went to other dealers they were rude. I kept telling them it was a high pitch noise and they would still only send out the maintenance manager who was 60 years old and talked the entire them and wouldn't shut up long enough to listen for it. Or the dealer manager who opened the door and sat in the car for 10 seconds and then got out. I told him it doesn't make the noise unless your driving and he said he didn't have time to go for a ride. Or how about the dealership who told my wife she knows nothing about cars and that is a normal noise all cars make and to send her husband in so they could explain it.

All this happened at 3 local dealers, so please tell me WHY I should buy another Nissan?

Nope, wouldn't even consider it.

I'll expand on my previous point.

Subaru initially gave customers a lot of issues on 08-09 WRX/STi motors. The 3rd or 4th piston was giving out and completely losing pressure. They refused to take back many cars even after replacing the engine 2 or 3 times.

When the Evo X came out there was an ECU problem (I think it was ECU?) that was causing engines to go. Same thing. Took them quite a bit to acknowledge the problem and I don't think they offered buybacks either.

GM has had multiple issues with the tranny in the Camaro -- and they've refused to do much about it other than say it is an issue and that it only happens with "high performance" driving anyway -- so why fix it?

Not to mention idling issues in the CTS.

Let's not forget Toyota -- I really don't even have to say anything here.

I know there are a lot of manufacturers that I missed but I guarantee major problems exist with them somewhere. It isn't that they are bad or anything, either. It's just that cars today are mass produced on a budget and something has to give somewhere. Even a Ferrari has mechanical and electrical issues -- in fact they are some of the worst for it.

Sometimes you run into a lemon. Other times you run into gold. It's really just what card you draw. It sucks you got a bad one, but really **** can happen everywhere.

Nissan has issues -- the Z isn't perfect. A bunch of posts here confirm that and I think there are very few true fanboys here, so I wouldn't call people blind or afraid to stop loving the car or whatever. We're just realistic, for the most part. That and we enjoy the car (usually).

edit:

In my years and my parent's years -- and friends, for that matter -- there is only one dealership I would even go to at all, period. Dealerships are dealerships for the most part.

edit2:

tl;dr -- buy what car makes you happy, regardless of what "issues" you see on the community forums or whatever. unless there is a huge recall or a glaring problem or something, but even those are fixed in time.

I understand cars have issues. I am done with Nissan because not only how corporate handled it but how every dealership around me treated me when I brought it in. Nissan knew there was a problem when I brought my car in with ~100 miles, they knew at that time there wasn't a fix. They should have just swapped out the car, but instead I was told to 'turn the radio up'. As soon as I contacted my dealer about the issue they were also of no help and would do nothing to help me.

Every company has problems, it's about how you resolve that problem with the customer. And in my case Nissan wouldn't do anything to resolve my issue.

yeah i agree..dont buy anothr nissan..lol.

Wow, somebody sounds bitter...

There's a fix now, and I think a TSB.

The hatch spring part has now been revised multiple times and a TSB has been released. Many people including myself still had the dealership take care of this without said TSB.

Common denominator.

3 is a huge sample size~

Too little too late then. I have been dealing with it for 9 months.

That's what she said! :ugh2:

Get a Ford. I hear they're giving those things away.

Remember, if it's free, you can't complain when it breaks.

9 months I have had a car that my wife and I refuse to drive. It's so bad I rented a car when I had to drive to San Diego for business for a week. We left the car parked at my office and borrowed my parents car when they were out of town. And all during those 9 months Nissan wouldn't do a damn thing. I even told them to keep the car and just give me a rental until they had a fix, they refused.

Why should I not be bitter?

Ahh were getting to the childish remarks. Looks like it's my time to exit.

Take care boys and enjoy your car.

Best wishes.

So what are you going to get to replace the Z?

:rofl2:

in all seriousness though, I agree with what most have said here. You are going to find problems anywhere you go, and the communication between you and nissan goes both ways. Maybe there was something you could have done better, maybe there was something they could have done better. I just don't think you ever really liked the car, and the idiot service departments you worked with didn't read TSB's to get your minor problems fixed quickly.

regarding dealerships, I drove 180 miles 1 way to a nissan dealer to buy my Z. I would do it again in a heartbeat for any nissan since it was the best experience I have had buying a car. There is a nissan dealership 3 miles from my house that I wouldn't touch with a 100 ft pole. Same can be said for any make.

you wanted them to incur the expense of a rental for however long it took to find a fix while the car was completely operable, just had a little noise coming from the ecu/ and you think you should be bitter? Have some patience man, it's the first year of a car coming out and there is going to be minor issues that require ironing out and they won't be fixed on day 1...

Signed out and saw this response and I just had to answer it.

You don't own a business do you? Because that is not how business works. If I sold you something that had an obvious problem and I could not fix that problem it is my duty to either refund you or replace it. I can't just tell you 'ohh well, when I get to a fix I'll let you know'. So you think it was ok that Nissan made me incur that cost because the product they sold was defective? I surely hope you do not agree.

By your comment of 'it's just a noise coming from the ECU' tells me you do not have this problem and have no idea what I am talking about. So instead of listening to what I say and trying to understand you are instantly defensive for Nissan. It was not a simple noise, it was brain splitting. Listen to others who have had this problem, I am not the only one saying it. So here I am actually having the experience and having to deal with it for 9 months and here you are who have never had the problem trying to tell me it's just something minor. Do you not see something wrong with that? Do you honestly think I would rent a car to drive because of some simple noise?

To understand why there is not widespread displeasure with Nissan or the 370Z:

Most of us don't have the noise issue - my guess is that Nissan knows it's a real problem and is working to fix it. They just don't have a fix yet and probably don't want a public relations issue like Toyota is having right now, so they just bought yours back (which is what they should do).

Huh? They have a fix for it - the TSB has even been posted on this site. I went to a local dealer a few weeks ago and they ordered the replacement springs and installed them.

Because those aren't examples of Nissan mistreating you, although you were definitely not treated right. And your wife should have told that dealership to shove it where the sun don't shine. But the examples you gave were of independently owned Nissan dealerships being stupid - not Nissan Corporation. And do you really think that there are no Ford (or Dodge, or Chevy, or ...) dealerships that mistreat their customers? C'mon, be realistic...

Edit: Just wanted to add that the dealership that I bought my 370Z from was absolutely great! They dealt with me fairly, and followed through on everything they agreed to. Clearly, all dealerships are not created equal - that's why you should consider buying another Nissan in the future.

In any event, I'm glad that in the end it's been worked out to your satisfaction - best wishes with your next ride!

They fixed the pitch noise?