TSB Thread?

kannibul · 02-04-2010, 09:35 AM

I thought we had a TSB thread around here, but I fail at finding it.

370zproject · 02-04-2010, 02:10 PM

this may be good

marcussoori · 02-04-2010, 02:14 PM

Can we just use this thread and sticky it? Whoever has info, please start posting!

370zproject · 02-04-2010, 02:19 PM

Z1.jpg Z2 (1).jpg

Educ8r · 02-04-2010, 02:24 PM

Thanks for the post! To the rest of you who did not use the penny trick, take this to the idiots at the dealership, you may have to read it for them. Common sense is not to common at Nissan dealerships.

Quote:

Originally Posted by 370zproject

Attachment 9221 Attachment 9219

antman22 · 02-04-2010, 02:40 PM

sweet, thanks for the scans! i'm gonna be heading to the dealership for an oil change this weekend and i'll throw those in their face. i'm not sure when my car was built, but i can definitely replicate the issue so that should suffice.

eddieconfetti · 02-04-2010, 04:22 PM

how do you find out when your car was built. idk if it was built before october but i do have the hatch problem. i have taken it to the dealership, but everytime im there (maybe a nissan curse) there is no problem. it opens up fine. then i go back home and the problem starts again.

theDreamer · 02-04-2010, 04:31 PM

You can check inside your door, by your door kickplates.
I do believe the reason there is a date is because that is when Nissan started shipping the Z with the newer springs hence the date.

zrider · 02-04-2010, 05:57 PM

wow this is awesome i was asking the dealership to fix this too. sweet ! i had no idea a tsb was out thanks alot!

kannibul · 02-04-2010, 06:33 PM

Quote:

Originally Posted by antman22

sweet, thanks for the scans! i'm gonna be heading to the dealership for an oil change this weekend and i'll throw those in their face. i'm not sure when my car was built, but i can definitely replicate the issue so that should suffice.

That info is on the door sticker, plain as day.

kannibul · 02-04-2010, 06:35 PM

Wheel locks is another TSB that should be posted here. Maybe we can get a thread sticky with a lock to keep the relevant info in and comments out?

Is there a TSB about the Nismo dealer prep missed-spring-spacers issue?

magisky · 02-04-2010, 06:39 PM

I went to the nissan dealer saturday and mentioned it the guy had no idea what i was talking about so we made an appointment for moday at 7:30. So monday morning I arrive at 7:30 and hand him a copy of the tsb and he says okay. I asked him if he had a favorite tech, trying to start a relationship with the tech so i can know my car is not being abused when its in for work. I get stone walled and told all the techs are fine blah blah blah. So i went and oogled the gtr on the showroom. At 8:30 i went and asked him how it was going he told me to hold on and he would check in a minute. A few minutes later he returns and tells me they are checking on the parts now. So i asked him why it took an hour before they even looked into the parts and basically got ignored. As in he shrugged his shoulders and said im not sure and walked away. So 45 more minutes go by and i ask again and he tells me yeah the cashier has my paper work. When i get to the cashier she tells me the parts have been ordered. 2HOURS TO ORDER PARTS!!! I was the secound car on the drive so its not like there was some outrageous wait to get to it, coupled with lack of urgency and communication, and you get a furious customer. if your service department provides this level of customer satisfaction how can you hope to retain customers.
Sorry about the rant i guess. Just make sure to check with parts first to sqve yourself the headache.

antman22 · 02-04-2010, 07:57 PM

Quote:

Originally Posted by kannibul

That info is on the door sticker, plain as day.

yup found it! good to go!

kannibul · 02-04-2010, 08:48 PM

Quote:

Originally Posted by magisky

I went to the nissan dealer saturday and mentioned it the guy had no idea what i was talking about so we made an appointment for moday at 7:30. So monday morning I arrive at 7:30 and hand him a copy of the tsb and he says okay. I asked him if he had a favorite tech, trying to start a relationship with the tech so i can know my car is not being abused when its in for work. I get stone walled and told all the techs are fine blah blah blah. So i went and oogled the gtr on the showroom. At 8:30 i went and asked him how it was going he told me to hold on and he would check in a minute. A few minutes later he returns and tells me they are checking on the parts now. So i asked him why it took an hour before they even looked into the parts and basically got ignored. As in he shrugged his shoulders and said im not sure and walked away. So 45 more minutes go by and i ask again and he tells me yeah the cashier has my paper work. When i get to the cashier she tells me the parts have been ordered. 2HOURS TO ORDER PARTS!!! I was the secound car on the drive so its not like there was some outrageous wait to get to it, coupled with lack of urgency and communication, and you get a furious customer. if your service department provides this level of customer satisfaction how can you hope to retain customers.
Sorry about the rant i guess. Just make sure to check with parts first to sqve yourself the headache.

First thing I do with these things is have them look to see if they have the parts. If not, then I tell them to order them and I'll bring it in.

None of the TSB's should take any more than 10 minutes to do, they should do it right there with you waiting. Not a big deal, and you're out the door in no time.

370zproject · 02-05-2010, 01:32 AM

Quote:

Originally Posted by Educ8r

Thanks for the post! To the rest of you who did not use the penny trick, take this to the idiots at the dealership, you may have to read it for them. Common sense is not to common at Nissan dealerships.

no problem ill be going by probly saturday

02-04-2010, 09:35 AM	#1 (permalink)
kannibul A True Z Fanatic Join Date: Jun 2009 Location: Jenks, OK Posts: 2,281 Drives: 370z Touring/Sport Rep Power: 267	TSB Thread? I thought we had a TSB thread around here, but I fail at finding it.

02-04-2010, 02:14 PM	#3 (permalink)
marcussoori Enthusiast Member Join Date: Mar 2009 Location: USA Posts: 468 Drives: 09 370Z Red AT Sport Rep Power: 16	Can we just use this thread and sticky it? Whoever has info, please start posting! __________________ Stillen CBE & G3 LTIs, Motordyne M370, Berk HFCs, H&R 15/20mm spacers, CiNcity headlights, yellow OEM strut brace, Password: JDM CF engine bay parts, EVO-R CF front bumper parts, CF "Z" badge, VIS CF hood, Fujimura CF "diffuser", Show-N-Go plate frame, Katzkin red interior, interior CF, Pioneer BT-90 full system, Viper SmartStart

02-04-2010, 04:31 PM	#8 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4210	You can check inside your door, by your door kickplates. I do believe the reason there is a date is because that is when Nissan started shipping the Z with the newer springs hence the date. __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

02-04-2010, 06:39 PM	#12 (permalink)
magisky Base Member Join Date: Jan 2010 Location: Houston Tx Posts: 18 Drives: 09 370z touring 6sp Rep Power: 15	I went to the nissan dealer saturday and mentioned it the guy had no idea what i was talking about so we made an appointment for moday at 7:30. So monday morning I arrive at 7:30 and hand him a copy of the tsb and he says okay. I asked him if he had a favorite tech, trying to start a relationship with the tech so i can know my car is not being abused when its in for work. I get stone walled and told all the techs are fine blah blah blah. So i went and oogled the gtr on the showroom. At 8:30 i went and asked him how it was going he told me to hold on and he would check in a minute. A few minutes later he returns and tells me they are checking on the parts now. So i asked him why it took an hour before they even looked into the parts and basically got ignored. As in he shrugged his shoulders and said im not sure and walked away. So 45 more minutes go by and i ask again and he tells me yeah the cashier has my paper work. When i get to the cashier she tells me the parts have been ordered. 2HOURS TO ORDER PARTS!!! I was the secound car on the drive so its not like there was some outrageous wait to get to it, coupled with lack of urgency and communication, and you get a furious customer. if your service department provides this level of customer satisfaction how can you hope to retain customers. Sorry about the rant i guess. Just make sure to check with parts first to sqve yourself the headache. __________________ http://www.the370z.com/images/smilies/iagree.gif

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02-04-2010, 02:10 PM	#2 (permalink)
370zproject A True Z Fanatic Join Date: Jul 2009 Location: Memphis Age: 35 Posts: 16,104 Drives: 09 A/T 370z blue Rep Power: 53	this may be good

02-04-2010, 02:40 PM	#6 (permalink)
antman22 Track Member Join Date: Dec 2009 Location: Dallas TX Posts: 597 Drives: 09 PG 370z 7AT Rep Power: 17	sweet, thanks for the scans! i'm gonna be heading to the dealership for an oil change this weekend and i'll throw those in their face. i'm not sure when my car was built, but i can definitely replicate the issue so that should suffice.

02-04-2010, 04:22 PM	#7 (permalink)
eddieconfetti A True Z Fanatic Join Date: Jun 2009 Location: Duluth, GA Posts: 3,334 Drives: A Totaled PW Z Rep Power: 23	how do you find out when your car was built. idk if it was built before october but i do have the hatch problem. i have taken it to the dealership, but everytime im there (maybe a nissan curse) there is no problem. it opens up fine. then i go back home and the problem starts again.

02-04-2010, 05:57 PM	#9 (permalink)
zrider Base Member Join Date: Oct 2009 Location: Alexandria, VA Posts: 175 Drives: 2009 370z Black M/T Rep Power: 16	wow this is awesome i was asking the dealership to fix this too. sweet ! i had no idea a tsb was out thanks alot!

02-04-2010, 06:35 PM	#11 (permalink)
kannibul A True Z Fanatic Join Date: Jun 2009 Location: Jenks, OK Posts: 2,281 Drives: 370z Touring/Sport Rep Power: 267	Wheel locks is another TSB that should be posted here. Maybe we can get a thread sticky with a lock to keep the relevant info in and comments out? Is there a TSB about the Nismo dealer prep missed-spring-spacers issue?