my local Nissan dealership is funny

loozz · 10-23-2019, 04:09 PM

Bought a set of tire and rims from a buddy who owns a 16 sport touring and installed on my 18 nismo, TPMS worked on his car but not on mine.

Went to the Nissan dealership and they told me they will re-program it and match my car with tire pressure sensors for 20 bucks. Said yes.

Then they told me that one of the sensors is damaged since they can only match with 3 sensors. I said that's impossible since tires were never seperated from rims. They insisted and said that the only solution is to order a new sensor. I said okay.

The new sensor arrived today and when they checked the car before installing, they said they can only match 1 sensor. I said that's ridiculous. You were telling me you can match 3 sensors yesterday.

End of story, all snesors are good, they managed to re-program it to match all 4 and didnt use the new sensor ordered AND THEY ARE STILL RECOMMENDING ME TO ORDER A FULL SET OF NEW SENSORS

gryghst · 10-23-2019, 04:41 PM

Simply trying to upsell

loozz · 10-23-2019, 04:44 PM

Quote:

Originally Posted by gryghst

Simply trying to upsell

upselling is fine.
telling me parts damaged when they are fine is not

gryghst · 10-23-2019, 05:14 PM

I personally don't like either.

Zingston · 10-23-2019, 06:26 PM

Quote:

Originally Posted by loozz

Bought a set of tire and rims from a buddy who owns a 16 sport touring and installed on my 18 nismo, TPMS worked on his car but not on mine.

Went to the Nissan dealership and they told me they will re-program it and match my car with tire pressure sensors for 20 bucks. Said yes.

Then they told me that one of the sensors is damaged since they can only match with 3 sensors. I said that's impossible since tires were never seperated from rims. They insisted and said that the only solution is to order a new sensor. I said okay.

The new sensor arrived today and when they checked the car before installing, they said they can only match 1 sensor. I said that's ridiculous. You were telling me you can match 3 sensors yesterday.

End of story, all snesors are good, they managed to re-program it to match all 4 and didnt use the new sensor ordered AND THEY ARE STILL RECOMMENDING ME TO ORDER A FULL SET OF NEW SENSORS

It's sad when they can't remember their own lies from one day to another. But predictable.

loozz · 10-24-2019, 10:23 AM

Quote:

Originally Posted by Zingston

It's sad when they can't remember their own lies from one day to another. But predictable.

They were either lying or being extremely unprofessional.
How come their mechanics don't know how to pair TPMS sensors appropriately.

BettyZ · 10-23-2019, 08:10 PM

Surprised they didnt tell you that your CSC was blown and that damaged the TPMS.

Sent from my SM-G955U using Tapatalk

Spooler · 10-23-2019, 08:37 PM

Yanked them off my car. NO more TPMS...

Cory Gillmore · 10-23-2019, 09:38 PM

Quote:

Originally Posted by Spooler

Yanked them off my car. NO more TPMS...

So you drive around with that dash light illuminated at all times? Surely you found a way to disable it or what would be the point in removing them.

madwi · 10-23-2019, 10:34 PM

Quote:

Originally Posted by Cory Gillmore

So you drive around with that dash light illuminated at all times? Surely you found a way to disable it or what would be the point in removing them.

A piece of black electrical tape over the light and all is right with the world again.

Seriously, I just let my little light shine.

loozz · 10-24-2019, 10:31 AM

Quote:

Originally Posted by madwi

A piece of black electrical tape over the light and all is right with the world again.

Seriously, I just let my little light shine.

I kinda need it. The system did warn me in time when a huge nail got in my tire. I was about to get on a highway...

Spooler · 10-23-2019, 10:59 PM

Quote:

Originally Posted by Cory Gillmore

So you drive around with that dash light illuminated at all times? Surely you found a way to disable it or what would be the point in removing them.

Yeap, I ignore it. It doesn't bother me.

loozz · 10-24-2019, 10:29 AM

Quote:

Originally Posted by Spooler

Yeap, I ignore it. It doesn't bother me.

I can’t live with that light on

Sent from my iPhone using Tapatalk

CRiZO · 10-23-2019, 09:45 PM

You returned the part, right?

loozz · 10-24-2019, 10:28 AM

Quote:

Originally Posted by CRiZO

You returned the part, right?

Yeah, they didn’t charge me anything except for labor. 40 bucks instead of 20 and I’m paying the extra for their mechanic to learn how to pair sensors appropriately.

Sent from my iPhone using Tapatalk

10-23-2019, 04:09 PM	#1 (permalink)
loozz Base Member Join Date: Apr 2019 Location: Ontario,Canada Posts: 49 Drives: 18 Nismo 6MT Rep Power: 3362	my local Nissan dealership is funny Bought a set of tire and rims from a buddy who owns a 16 sport touring and installed on my 18 nismo, TPMS worked on his car but not on mine. Went to the Nissan dealership and they told me they will re-program it and match my car with tire pressure sensors for 20 bucks. Said yes. Then they told me that one of the sensors is damaged since they can only match with 3 sensors. I said that's impossible since tires were never seperated from rims. They insisted and said that the only solution is to order a new sensor. I said okay. The new sensor arrived today and when they checked the car before installing, they said they can only match 1 sensor. I said that's ridiculous. You were telling me you can match 3 sensors yesterday. End of story, all snesors are good, they managed to re-program it to match all 4 and didnt use the new sensor ordered AND THEY ARE STILL RECOMMENDING ME TO ORDER A FULL SET OF NEW SENSORS JARblue, Rusty, Ghostvette and 2 others like this.

10-23-2019, 08:10 PM	#7 (permalink)
BettyZ A True Z Fanatic Join Date: Aug 2018 Location: Chicagoland Age: 38 Posts: 5,261 Drives: A Garage Queen Rep Power: 2684371	Surprised they didnt tell you that your CSC was blown and that damaged the TPMS. Sent from my SM-G955U using Tapatalk Rusty, sx moneypit, Zingston and 4 others like this. __________________ '14 MB Nismo \| Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs. Betty Mods

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10-23-2019, 04:41 PM	#2 (permalink)
gryghst Base Member Join Date: Apr 2016 Location: Albany, NY / Largo FL Age: 74 Posts: 85 Drives: '16 Nismo Rep Power: 1924	Simply trying to upsell

10-23-2019, 05:14 PM	#4 (permalink)
gryghst Base Member Join Date: Apr 2016 Location: Albany, NY / Largo FL Age: 74 Posts: 85 Drives: '16 Nismo Rep Power: 1924	I personally don't like either.

10-23-2019, 08:37 PM	#8 (permalink)
Spooler A True Z Fanatic Join Date: Jun 2014 Location: Ga Posts: 13,980 Drives: 2013 Nismo 370z Rep Power: 2684392	Yanked them off my car. NO more TPMS...

10-23-2019, 09:45 PM	#14 (permalink)
CRiZO Track Member Join Date: Nov 2017 Location: Dallas Posts: 672 Drives: in traffic Rep Power: 20699	You returned the part, right?