Buyers beware z1 motorsports

gizmo_nismo

Buyers beware. Ordered drive shaft shop pro level axles for my 370z from Z1 motorsports. These are suppose to be bolt in however my axle stubs need modification. Z1 motorsports strung me along for 3 months and gave me the run around and when i finally received my axles they don't fit. I called then over 10 times and not once did they call me back. One employee told me the messed up my order. When i was talking to there tech support at z1 they told me they never sold pro level axles before and didnt know what to offer. 3 months is not acceptable to wait for parts to arrive. I did alot of buisness with Z1 and ordered a tone of stuff only to be treated like this. Z1 offer NO help what so ever. I made a paypal claim only to be denied because they lied in the paypal claim.

mishuko

That's unfortunate.... i have had good experience from them

Trips

So You've bought a TON of parts and you had 1 bad experience?

Sorry to hear about the bad experience, But I'm still going to purchase from Z1

I've looked at your post history and this is NOT the only company you've complained about.

Thanks for the warning anyway

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Zezus

I've never had anything but good luck dealing with Z1. They are more than willing to answer any questions I've ever had. They've always been very helpful, and had quick shipping with quality parts.

Quicksilvers

I believe you Z1 has really fallen off over the years and I know myself and others that have been burned before by Z1. My experience dealing with Z1 turned into nothing but a misery. I try to always order my parts from other vendors though. One of my worst experiences with Z1 was ordering rotors from them I ordered slotted rotors and they sent me drilled and slotted rotors instead and Z1 was unhelpful and they refused to pay the return shipping.

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Mr. Clean

mdrouillard83

I've spent thousands with Z1 Motorsports and these guys are awesome, I don't know why you've had a bad experience but from personal experience Z1 is amazing, helpful every time I called, super chill and cool guys.

BettyZ

It can be hit or miss with them. Sometimes I feel like people on this forum forget that Z1 isn't Santa Claus, it's a business that exists to make profit, and it's run by human beings that are fallible.

Shipping you the wrong parts and not paying for return shipping is b.s. though.

Sent from my SM-G955U using Tapatalk

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'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods

Whjaxn17

You've complained about Uprev and made a "buyer beware" post about them, then you were shocked your ebay exhast fit like crap, and now you're taking a shot at Z1? Many people have had flawless experiences with them. Some have had problems, which to the best of my knowledge, Z1 has made all of those situations right. They're all still human there, so error is an option, but you seem a little too much like the boy who cried wolf given your 75% complaint rate on here.

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377whp/299wtq NA
704whp/519wtq, SOHO stage 2.5
IG: pearlywhite.z

mikeb

Ordered a black undershroud and Z1 sent me a silver model. Emailed proof of my order and still had to pay the return shipping. I continue todo business with Z1 but not owning your own mistake is poor customer service

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mlb

NorthStyle

Sorry you had that happen to you... unfortunately, many people here will give the benefit of the doubt to companies that THEY have had good experiences with regardless of what others experience, and then turn around and point the finger at you...

If paypal didn't refund your money then you still have the option of going through your credit card company. Good luck with it.

BettyZ

Z1 got my car pregnant and stopped responding to texts after I told them.

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'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods

Spooler

You need to take them to court for CAR support. Good luck.

Spooler

I have only had one issue. I was sent Carbotech 1520's instead of XP8's. I got the new ones and shipped the old ones back. I had no issues shipping it back on my dime. That is only one of several transactions. No issues here. As far as axle issues. Nissan has done put some stub axles in that were different than what is normal. I took my car to Z1 to have the OS Giken diff installed. Guy walked out with my stub axles and said they were not nut and bolt but drilled. He asked, what do I want to do. I said, put me a new one in it. So they did. I am glad they did because I have the the DSS pro level axles. You need the nut and bolt type stub axles, not threaded due to the adaptor plates that are used to bolt them to the new DSS axles.


If you would have posted when the issue happened, we all could of helped on here. Why did you wait so long just to bitch about it?

Spooler

By the way, I am not sure how Z1 could have messed up your order. DSS only makes one set of axles for the 370z, that is the Pro-level axles. That's it.

-ZS-Carpenter

well it sure wasn't from lack of research by the OP