My Unfortunate Issues with Z1Motorsports.

P's_Z · 08-04-2017, 06:47 AM

Quote:

Originally Posted by 6mt370

Their prices in general are not cheap at all either.

SS_Firehawk · 08-04-2017, 09:23 AM

I don't have issues with Z1. The prices are fair. Not cheap, nor expensive, and they communicate. There are cases where things fall through the cracks, but I think it's retarded that y'all are bashing pricing when it's pretty consistent (a couple exceptions). It isn't Amazon, and we don't own a domestic car or a Honda.

Hotrodz · 08-04-2017, 09:41 AM

Quote:

Originally Posted by SS_Firehawk

I don't have issues with Z1. The prices are fair. Not cheap, nor expensive, and they communicate. There are cases where things fall through the cracks, but I think it's retarded that y'all are bashing pricing when it's pretty consistent (a couple exceptions). It isn't Amazon, and we don't own a domestic car or a Honda.

I have bought several thousand dollars of parts from Z1 and never felt like the parts were over priced. Z parts...import parts are expensive if you gonna complain about how much parts cost you can't afford to mod the car. Yup they are a large distributor and some time there are issues all companies have them. If you don't like their service or products find another place to get your fix it is that simple.

KE_1508 · 08-04-2017, 09:45 AM

Quote:

Originally Posted by SS_Firehawk

I don't have issues with Z1. The prices are fair. Not cheap, nor expensive, and they communicate. There are cases where things fall through the cracks, but I think it's retarded that y'all are bashing pricing when it's pretty consistent (a couple exceptions). It isn't Amazon, and we don't own a domestic car or a Honda.

Totally agree. I haven't seen any of the R35 guys complain about dumping $5k-$100k into the car including most of the people on here FI.

I NEVER was stirred wrong at all. They've been consistent and transparent with me since 2011. When I was on the west coast, Jon and I would go back and forth between datalogs to get the mapping straightened out. Personally, I would give them a chance to make things right. I'm sure their phone including Jon's/Russ's are always non-stop.

2011 Nismo#91 · 08-04-2017, 11:31 AM

I think their prices are reasonable, and it's a pretty convenient 1stop shop. It's their communication/support that for me has gone down hill. Still waiting on some sort of a response since they started looking into my issue on 7/18/17.

Trips · 08-04-2017, 11:57 AM

All right guys lest not jump the shark as thats not why this was started.

It was created to bringing attention to Z1's seemingly lack of response and not meant as away to start complaining about other things.

I did reach out to them when I last commented, And I see they reached out to look into it.

Although I have no idea why it would take so long for a response, But at least there's some action.

Quote:

Originally Posted by 2011 Nismo#91

I think their prices are reasonable, and it's a pretty convenient 1stop shop. It's their communication/support that for me has gone down hill. Still waiting on some sort of a response since they started looking into my issue on 7/18/17.

Like I mentioned above glad to hear they are looking into what can be done.

Keep us posted

Hotrodz · 08-04-2017, 12:03 PM

Quote:

Originally Posted by 2011 Nismo#91

I think their prices are reasonable, and it's a pretty convenient 1stop shop. It's their communication/support that for me has gone down hill. Still waiting on some sort of a response since they started looking into my issue on 7/18/17.

Call them as been suggested. I have done that and if I didn't get a timely call back I would call again. They were more than helpful when I got to actually speak with their staff.

Sent from my SM-N910P using Tapatalk

2011 Nismo#91 · 08-04-2017, 12:17 PM

Quote:

Originally Posted by Hotrodz

Call them as been suggested. I have done that and if I didn't get a timely call back I would call again. They were more than helpful when I got to actually speak with their staff.

Sent from my SM-N910P using Tapatalk

The only reason I don't want to do this verbally is there is no record of what was discussed and like when I spoke to them in the past where I was told there would be a note to credit my account on a future order, only to find out there was no said note.

Hotrodz · 08-04-2017, 12:28 PM

Quote:

Originally Posted by 2011 Nismo#91

The only reason I don't want to do this verbally is there is no record of what was discussed and like when I spoke to them in the past where I was told there would be a note to credit my account on a future order, only to find out there was no said note.

This what I do and it come from years of supervising people. Talk to them in person and then follow up the conversation with an email stating what your understanding of the agreement and conversation is and ask them to confirm said expectations and agreement.

Sent from my SM-N910P using Tapatalk

tdman77 · 08-04-2017, 05:57 PM

After reading this thread. I will not be a Z1 customer. I am sorry for your problems but it seems all to common these days. People just don't give a damn anymore.

On a brighter note I just recently purchased some items form CZP and had one of my best shopping experiences in years.

z510 · 08-07-2017, 04:15 AM

Quote:

Originally Posted by Nismodean

Just fixed a few days ago, my Z1 clutch/flywheel kit that I purchased ~10,000 miles ago had an issue when I was having my CMC replaced (issue was masked by CMC going out).
After the CMC replacement they couldn't get more than half the clutch back even after extensive bleeding. They had to remove the transmission and found that 4 of the pressure plate bolts BACKED OUT!
I go to a VERY respected transmission shop in Oregon (Columbia Transmission Co. | Serving Portland for for over 45 years) this place has solid reviews on angies list and their service is very akin to Fast Intentions.
They had to loctite and re-torque the bolts which makes me wonder if the material of the bolts are proper for this application. Thankfully they didn't charge me for the trans pull as they were the ones that installed the clutch.
I'm not 100% if the issue is bolt material but knowing who works on my car does make me lean in that direction.

had the same exact issue, i figured it was an install problem. i dropped the tranny again and reinstalled with loctite and triple checked torque.

works well for now but i'm gonna use a brand name clutch and pressure plate next time

2011 Nismo#91 · 08-09-2017, 10:53 AM

I just want to update everyone, I just today spoke with John@Z1. He understands my issues and we acknowledge nothing can be done about the past order issues at this point. But he assured me that there is now a note on my last order regarding all these issue and they will do something for my next future order. Which for me won't likely be till early next year but it will all be suspension related. (Hotchkis Sway Bars, End links, and some sort of coilover).

Hotrodz · 08-09-2017, 02:57 PM

Quote:

Originally Posted by 2011 Nismo#91

I just want to update everyone, I just today spoke with John@Z1. He understands my issues and we acknowledge nothing can be done about the past order issues at this point. But he assured me that there is now a note on my last order regarding all these issue and they will do something for my next future order. Which for me won't likely be till early next year but it will all be suspension related. (Hotchkis Sway Bars, End links, and some sort of coilover).

Outstanding glad you got some resolution even if it is not perfect!

Sent from my SM-N910P using Tapatalk

UNKNOWN_370 · 08-09-2017, 04:34 PM

Quote:

Originally Posted by Trips

All guys let not jump the shark as thats not why this was started.

It was created to bringing attention to Z1's seemingly lack of response and not meant as away to start complaining about other things.

I did reach out to them when I last commented, And I see they reached out to look into it.

Although I have no idea why it would take so long for a response, But at least there's some action.

Like I mentioned above glad to hear they are looking into what can be done.

Keep us posted

That's some forum love bruh

mults · 08-09-2017, 04:53 PM

While it is easier to "talk" between texts and emails, I have found it best to have a one-on-one conversation to resolve any issues. This does allow the conversationalists to gauge, or feel each other out, which can't be done electronically.

Let's hope these issues get resolved to everyone's satisfaction...

08-04-2017, 09:23 AM	#47 (permalink)
SS_Firehawk Premium Member Join Date: Oct 2011 Location: Tampa Posts: 4,142 Drives: 13' Magma Red Nismo Rep Power: 7335	I don't have issues with Z1. The prices are fair. Not cheap, nor expensive, and they communicate. There are cases where things fall through the cracks, but I think it's retarded that y'all are bashing pricing when it's pretty consistent (a couple exceptions). It isn't Amazon, and we don't own a domestic car or a Honda. UNKNOWN_370, Hotrodz, NISMO IX and 1 others like this. __________________ Old Car:GTM TSC'd 550whp / 410lbft tq @ 11.88PSI New Car: Under Construction

08-04-2017, 11:31 AM	#50 (permalink)
2011 Nismo#91 A True Z Fanatic Join Date: Mar 2011 Location: NJ Posts: 2,401 Drives: slowly Rep Power: 40569	I think their prices are reasonable, and it's a pretty convenient 1stop shop. It's their communication/support that for me has gone down hill. Still waiting on some sort of a response since they started looking into my issue on 7/18/17. __________________ GTR TT 493Whp/431lbft, Ecutek, Southbend 6puck,Quaife, RPM RollBar 4Point, R888R, JRZ RSPro F(10R/10C) R(10R/6C) 1000f500r inlbs+150inlbs Tender, SPL everywhere.Full Specs

08-04-2017, 05:57 PM	#55 (permalink)
tdman77 Base Member Join Date: Jul 2017 Location: Reno, Nevada Age: 54 Posts: 64 Drives: 14 370z SportTouring Rep Power: 8	After reading this thread. I will not be a Z1 customer. I am sorry for your problems but it seems all to common these days. People just don't give a damn anymore. On a brighter note I just recently purchased some items form CZP and had one of my best shopping experiences in years. __________________ USCG Veteran, 2014 370Z Touring, Sport, Nav, Stillen G3 intakes, Berk HFC, Invidia Gemini CBE, Hella Supertones

08-09-2017, 10:53 AM	#57 (permalink)
2011 Nismo#91 A True Z Fanatic Join Date: Mar 2011 Location: NJ Posts: 2,401 Drives: slowly Rep Power: 40569	I just want to update everyone, I just today spoke with John@Z1. He understands my issues and we acknowledge nothing can be done about the past order issues at this point. But he assured me that there is now a note on my last order regarding all these issue and they will do something for my next future order. Which for me won't likely be till early next year but it will all be suspension related. (Hotchkis Sway Bars, End links, and some sort of coilover). JARblue, Rusty, Hotrodz and 2 others like this. __________________ GTR TT 493Whp/431lbft, Ecutek, Southbend 6puck,Quaife, RPM RollBar 4Point, R888R, JRZ RSPro F(10R/10C) R(10R/6C) 1000f500r inlbs+150inlbs Tender, SPL everywhere.Full Specs

08-09-2017, 04:53 PM	#60 (permalink)
mults A True Z Fanatic Join Date: Aug 2011 Location: Cleveland, OH Age: 69 Posts: 1,830 Drives: 2010 (40th) #706 Rep Power: 16886	While it is easier to "talk" between texts and emails, I have found it best to have a one-on-one conversation to resolve any issues. This does allow the conversationalists to gauge, or feel each other out, which can't be done electronically. Let's hope these issues get resolved to everyone's satisfaction... __________________ mults 40th Anniversary 'Z', 312.06HP/260.58TQ (Dynosty EcuTek Tune) Build Date/Number: 1/27/2010 #706 Berk HFC + CBE, R2C CAI, Clear Bra, Cleveland Z Club

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