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Letter to Nissan for bad dealer experience...

I sent a nasty letter to my Nissan dealership after the service department proved to be worse than a Bowling Alley in terms of customer service. I got no reply

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Old 12-07-2009, 11:46 AM   #1 (permalink)
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I sent a nasty letter to my Nissan dealership after the service department proved to be worse than a Bowling Alley in terms of customer service. I got no reply or acknowledgement.
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Old 12-07-2009, 04:40 PM   #2 (permalink)
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I sent a nasty letter to my Nissan dealership after the service department proved to be worse than a Bowling Alley in terms of customer service. I got no reply or acknowledgement.
That's because the letter got intercepted by a lackey. I made it a point to chat up the owner of my dealership a few times before I bought the car. I have a direct line to his assistant. Turns out both he and I have a similar history at Lime Rock Park...

There was a 3-inch abrasion on the rim of one of my wheels that both the salesman and I missed upon delivery of the vehicle. A quick call to the proper person and my issue was taken care of in one visit.
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