Nissan 370Z Forum  

WTF--"We won't buff it because it's black and new"

My car was in at the dealer for two things... a six month checkup and the bumper being resprayed (there was some minor paint peeling, so I made them take

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions


Reply
 
LinkBack Thread Tools Display Modes
Old 11-26-2009, 04:21 PM   #1 (permalink)
Enthusiast Member
 
Join Date: Jun 2009
Location: Burbank, CA
Posts: 265
Drives: 09 370Z (maxed out)
Rep Power: 16
earwicker7 is on a distinguished road
Default WTF--"We won't buff it because it's black and new"

My car was in at the dealer for two things... a six month checkup and the bumper being resprayed (there was some minor paint peeling, so I made them take it off and redo it). They sent it to the local body shop that they do business with. I figured that, since I was planning on doing it anyway, I might as well get the car detailed while it's at a body shop. They called me a few days ago and gave me the options; $350 for color sanding (told 'em I didn't need that) or $250 with buffing. I thought $250 was a little steep, but I figured that it was safer than letting the local car wash and whatever guy they picked up from Home Depot that morning doing it. It had been there since Friday, so I called the dealer yesterday to see if it was almost done. He said it would be done that afternoon and that I could pick it up after 6pm. Around 4pm he calls and leaves a message... "The body shop says they won't buff the car for two reasons. First, it's black, and second, it's too new. We're just going to charge you $150 for the detailing." I called him back immediately and got his voicemail. I left a message saying "I'm not sure I'm understanding what's going on here... without buffing you're not going to get any of the hairline scratches out, that's the entire reason I want it detailed. I'm not paying $150 for a wash and wax." He called back and I talked to him; he said "Don't worry about the scratches, we got them all out. They used a polisher on it." So I went to get it and there was literally no difference at all; they kicked *** on the interior but I don't think they did anything other than wax the exterior. None of the hairline scratches (most of them are the type you get when the guy washing your car isn't using a clean sponge/rag, nothing major and nothing a good buffing shouldn't take care of) are gone.

Obviously I'm going back tomorrow to bitch about this, but I'd like to have some ammo. Has anyone ever heard the excuse they gave? You can't buff a black car? People won't buff newer cars? It seems to me that someone just wanted to rush this car so they could get off early for the holiday.
__________________
2009 Magnetic Black 370Z with Touring, Sports and Navigation Packages--Fast Intentions CBE with 12" Resonators/Carbon Fiber Mufflers and LTH--Stillen G3 Cold Air Intakes, Underdrive Pulley and Grounding Kit--Uprev Tune
earwicker7 is offline   Reply With Quote
Old 11-26-2009, 07:27 PM   #2 (permalink)
The370Z.com Sponsor
 
dalparadise's Avatar
 
Join Date: May 2009
Location: Houston
Posts: 354
Drives: 2010 Z Roadster T/S
Rep Power: 16
dalparadise is on a distinguished road
Default

You should do it yourself.

I once happened to be watching a detailer about to start with an orbital polisher on my black 330 Cic. I took note that the guy was opening a fresh new polishing bonnet for his polisher, which put my mind at ease. I was watching from a place where he couldn't see me and didn't notice he was being watched. He had a little difficulty with the package of bonnets and one fell onto the concrete. He simply reached down, picked it up and put it on the polisher. I ran out there just as he was about to start sanding away my paint!

I told the guy never mind and took the car home to finish it off myself.
dalparadise is offline   Reply With Quote
Old 11-26-2009, 08:28 PM   #3 (permalink)
Lifetime Premium
 
nogoodname's Avatar
 
Join Date: Nov 2008
Location: Montreal
Posts: 22,357
Drives: E46 M3
Rep Power: 1764
nogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond reputenogoodname has a reputation beyond repute
Default

The body shop was scared the buff a new car.... Which happened to be black... Which happened to be a hard to maintain colour. Can't blame them. Would you rather have them lie and do a crap job or be honest like they did and backed away from detailing it??

Find a detailing pro to do it, not a bodyshop.
nogoodname is offline   Reply With Quote
Old 11-27-2009, 12:14 AM   #4 (permalink)
Base Member
 
mattkim85's Avatar
 
Join Date: Dec 2008
Location: los angeles, ca
Age: 39
Posts: 230
Drives: 09 Z34, 08 AP2
Rep Power: 16
mattkim85 is on a distinguished road
Default

Quote:
Originally Posted by nogoodname View Post
The body shop was scared the buff a new car.... Which happened to be black... Which happened to be a hard to maintain colour. Can't blame them. Would you rather have them lie and do a crap job or be honest like they did and backed away from detailing it??

Find a detailing pro to do it, not a bodyshop.
__________________
Fast Intentions CBE 18" , Berk HFCs, Injen CAI, KW V3, Rear SPC Camber Kit, VOLK RE30's
mattkim85 is offline   Reply With Quote
Old 11-27-2009, 03:10 AM   #5 (permalink)
A True Z Fanatic
 
tooohip's Avatar
 
Join Date: May 2009
Location: Columbia, MD
Posts: 1,626
Drives: 09 370z CY To/Sp
Rep Power: 270
tooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond reputetooohip has a reputation beyond repute
Default

i like turtles...
__________________
Lance
KW Variant 3 Coilovers | Stillen Sways | Stillen Gen III Intake | AAM HFC | AAM True Dual CBE | AAM Comp Oil Cooler | Hawk HPS Pads | Volk TE-37 | Hoser Keg Tap
tooohip is offline   Reply With Quote
Old 11-27-2009, 08:50 AM   #6 (permalink)
A True Z Fanatic
 
Nick911sc's Avatar
 
Join Date: Feb 2009
Location: Long Island, New York
Posts: 1,698
Drives: 2010 Nissan GT-R
Rep Power: 20
Nick911sc is a splendid one to beholdNick911sc is a splendid one to beholdNick911sc is a splendid one to beholdNick911sc is a splendid one to beholdNick911sc is a splendid one to beholdNick911sc is a splendid one to beholdNick911sc is a splendid one to behold
Default

Quote:
Originally Posted by tooohip View Post
i like turtles...

[YOUTUBEHQ]CMNry4PE93Y[/YOUTUBEHQ]
Nick911sc is offline   Reply With Quote
Old 11-27-2009, 09:27 AM   #7 (permalink)
Enthusiast Member
 
Join Date: Aug 2009
Location: N.J.
Posts: 289
Drives: 09 370Z Blk sport 6T
Rep Power: 16
Blown32 is on a distinguished road
Default

I would NEVER have a dealer do anything other then major warranty work on my car.My dealer hasn't seen my car since I picked it up in May and it now has 5000 miles.I do my own work and if I can't I make sure the people who do give honest quality service!
For the most part dealers are rip offs.Not all but most of them.They will sell a truck load of rubber crutches if someone is stupid enough to buy them.
Over charge and who knows if they even do the services they charge you for?
These dealers hire the cheapest workers to detail and half of them don't even know anything about detailing.Take it to a professional that you have checked out and know he is a good detailer.
Blown32 is offline   Reply With Quote
Old 11-27-2009, 10:30 AM   #8 (permalink)
Administrator
 
Trips's Avatar
 
Join Date: May 2009
Location: Disneyland, Ca
Posts: 8,730
Drives: 🔰
Rep Power: 10
Trips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond reputeTrips has a reputation beyond repute
Default

Quote:
Originally Posted by nogoodname View Post
The body shop was scared the buff a new car.... Which happened to be black... Which happened to be a hard to maintain colour. Can't blame them. Would you rather have them lie and do a crap job or be honest like they did and backed away from detailing it??

Find a detailing pro to do it, not a bodyshop.
I have to agree also
__________________


http://www.the370z.com/payments.php
Trips is offline   Reply With Quote
Old 11-27-2009, 10:34 AM   #9 (permalink)
A True Z Fanatic
 
Matt's Avatar
 
Join Date: Oct 2009
Location: Augusta, GA
Age: 41
Posts: 1,680
Drives: 2010 Avalanche LT
Rep Power: 19
Matt is just really niceMatt is just really niceMatt is just really niceMatt is just really nice
Default

Quote:
Originally Posted by Blown32 View Post
I would NEVER have a dealer do anything other then major warranty work on my car.My dealer hasn't seen my car since I picked it up in May and it now has 5000 miles.I do my own work and if I can't I make sure the people who do give honest quality service!
For the most part dealers are rip offs.Not all but most of them.They will sell a truck load of rubber crutches if someone is stupid enough to buy them.
Over charge and who knows if they even do the services they charge you for?
These dealers hire the cheapest workers to detail and half of them don't even know anything about detailing.Take it to a professional that you have checked out and know he is a good detailer.

YEAH! YEAH! Wait, why am I yelling....
__________________

"Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.
Matt is offline   Reply With Quote
Old 11-27-2009, 10:43 AM   #10 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141521
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

Black is a difficult to color to polish... For a newb. Lol
kenchan is offline   Reply With Quote
Old 11-27-2009, 01:46 PM   #11 (permalink)
Enthusiast Member
 
Join Date: Feb 2009
Location: Ohio
Posts: 412
Drives: 16 Cayman GT4 Red
Rep Power: 220
alan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond reputealan93rsa has a reputation beyond repute
Default

As with anything it depends on the dealer. I took my black 996 to the local Maserati
Dealer for a detail prior to selling it. When I picked it up I almost decided to keep it. It never looked better.
__________________
16 Cayman GT4, Carmine Red, Buckets, PCCB etc.
alan93rsa is offline   Reply With Quote
Old 11-27-2009, 02:50 PM   #12 (permalink)
Enthusiast Member
 
Join Date: Aug 2009
Location: N.J.
Posts: 289
Drives: 09 370Z Blk sport 6T
Rep Power: 16
Blown32 is on a distinguished road
Default

Quote:
Originally Posted by alan93rsa View Post
As with anything it depends on the dealer. I took my black 996 to the local Maserati
Dealer for a detail prior to selling it. When I picked it up I almost decided to keep it. It never looked better.
I would expect nothing less from a Maserati dealer!I doubt if they have make believe detailers on there payroll!
Blown32 is offline   Reply With Quote
Old 11-28-2009, 12:29 PM   #13 (permalink)
Enthusiast Member
 
Join Date: Jun 2009
Location: Burbank, CA
Posts: 265
Drives: 09 370Z (maxed out)
Rep Power: 16
earwicker7 is on a distinguished road
Default

Upon further inspection, it turns out that not only did they not remove the hairline scratches, they also added quite a few of their own. I know dealerships need to limit costs, but you'd think they'd at least get someone halfway decent to detail their more expensive cars. I'm not even going to bother with asking them to fix it; I'm going to cut my losses and find a real detailer. Any good ones in Southern California? Like in "I've seen them do a kickass job on a black car," not "My buddy just started up a shop, so I'll do him a favor and recommend him."
__________________
2009 Magnetic Black 370Z with Touring, Sports and Navigation Packages--Fast Intentions CBE with 12" Resonators/Carbon Fiber Mufflers and LTH--Stillen G3 Cold Air Intakes, Underdrive Pulley and Grounding Kit--Uprev Tune
earwicker7 is offline   Reply With Quote
Old 11-28-2009, 12:47 PM   #14 (permalink)
A True Z Fanatic
 
Join Date: Aug 2009
Location: N/A
Posts: 76,801
Drives: N/A
Rep Power: 141521
kenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond reputekenchan has a reputation beyond repute
Default

Yah, talk to octaneguy aka Richard. He knows nissan paint very well amongst many other paints.

ShowCarDetailing

He's the inventor of BlackWow.
kenchan is offline   Reply With Quote
Old 11-28-2009, 05:47 PM   #15 (permalink)
A True Z Fanatic
 
Join Date: Jun 2009
Location: Jenks, OK
Posts: 2,281
Drives: 370z Touring/Sport
Rep Power: 267
kannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond reputekannibul has a reputation beyond repute
Default

Quote:
Originally Posted by kenchan View Post
Black is a difficult to color to polish... For a newb. Lol
Yep, I'm nervous about DIY'ing mine. I'm just doing everything I can to make sure I don't have to...prevention > cure.
kannibul is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: 18" SSR Type-F Matte Black 9.5"/10.5" M.Bonanni Parts for sale (Private Classifieds) 40 02-11-2010 10:20 AM
Clear Bra: Is "Portection One" the same as "Ventureshield?" matt2112 Exterior & Interior 9 07-26-2009 10:22 PM
Break in - drive it "hard" or "be gentle"? kannibul Engine & Drivetrain 3 06-06-2009 01:51 AM


All times are GMT -5. The time now is 02:37 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2