One of our forum members getting screwed over by a dealership

[Darwins Child]

Originally Posted by Isamu

I specifically told them I had a brake leak, and the service manager even said to me, "you're lucky it didn't catch fire, brake fluid is flammable."

You didn't happen to record that conversation, did you? If you did, IMO, you've got a slam dunk for small claims court. If you did not, you'll soon find out that the service manager has early-onset Alzheimer's disease and can't remember a thing about your initial visit. ("I can't recall" seems to be the gold standard when it comes to lying, especially under oath. Most management-level employees at dealerships are virtuoso liars -- maybe not as good as presidential candidates, but close.)

Did you receive a service document from the dealership that states anything specific about the reason the vehicle was brought in for service? If you did, what does it state, exactly?

BTW, next time you go into the dealership's service area (if you ever are allowed to again), try to see if they've got a security camera either at the service counter or, better still, inside the service area where your vehicle was hoisted. Their insurance company may require such devices in order to insure the place. If either location has a security camera, if you decide to go the small-claims route, I believe that before the hearing you can get the video record via subpoena:
What Is a Subpoena? - FindLaw
but you may have to get one through an attorney or court, which should be relatively easy and inexpensive. Considering the circumstances, I cannot see on what grounds an unbiased third-party could refuse your request.