One of our forum members getting screwed over by a dealership

[VABAM]

One of you guys is a traitor. You know who you are and what you did. Please of this forum.

[Darwins Child]

Originally Posted by DeliriousClam

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I'm taking this directly from his facebook.
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When I left the car it was not on fire and was safe. At 529pm that night I was told it had caught on fire. He told me that it was just driven to the service center and then started on fire. He had no other details. He stated that they hadn't even touched the car yet. So what? It spontaneously combusted? It turns out not only did they get it on a lift.. but they drove it two miles.. 2 miles in a car that had little to no brake pressure and a known fire hazard in the engine bay.
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It's easy to criticize with 20/20 hindsight, but a fire anywhere on a vehicle is something that dealership staff should have been pro-actively trained to deal with quickly, before it caused great damage. If the dealership has no written ST.O.P. for how to deal with vehicle fires and no written record of the individual staff members who had anything to do with the vehicle that day having been trained in the use of that procedure, the dealership is legally vulnerable.

A few obvious questions. If the vehicle was already on the lift when the fire started, why didn't they immediately extinguish the fire while the fire was still small? Did they attempt to extinguish the fire and, if yes, just exactly how was that unsuccessful attempt made?

Assuming the service people were in fact aware of this vehicle's fire hazard, they should have at the very least had a large CO2 fire extinguisher at the ready to quickly extinguish any fire and cool hot metal (without coating any part of the vehicle with dry chemical) whenever and wherever they drove the vehicle. This means that when they drove it those two miles, they should have had the extinguisher either secured in the passenger seat or on its floor space.

It would be interesting to walk into that dealership's service area today to see if there is a CO2 extinguisher at the ready.

Originally Posted by madeinjapan

call the cops get the security footage

any ex gfs we should be aware of?

100%, although the cops may very well tell you "it's a civil matter" and that they won't do it. What the victim needs is a court injunction to prevent the dealership from destroying any video they might have of the incident. He should go to the clerk of court or call a legal aid society and ask how it might be possible to get that injunction.

[VABAM]

They put the fire out with a dry chemical fire extinguisher. It caught fire after they pulled it into the bay so there were extinguishers handy.

[VABAM]

Update: An employee of the dealership was harassing Tim over Face Book Menseger. Said some rather mean things. What was said and who said it will not be mentioned but I felt it should be known the caliber of professionalize Tim/Isamu has had to deal with.

[ChaseZ]

Originally Posted by VABAM

Update: An employee of the dealership was harassing Tim over Face Book Menseger. Said some rather mean things. What was said and who said it will not be mentioned but I felt it should be known the caliber of professionalize Tim/Isamu has had to deal with.

Wow.

[VABAM]

Originally Posted by ChaseZ

Wow.

IKR!

If I pulled something like that I would get fired.

Oh and BTW a link to this thread sent to the employee in question sparked the harassment.

[ZHighlander]

Originally Posted by VABAM

Update: An employee of the dealership was harassing Tim over Face Book Menseger. Said some rather mean things. What was said and who said it will not be mentioned but I felt it should be known the caliber of professionalize Tim/Isamu has had to deal with.

Take screens, send to insurance, save for legal purposes, publicize when necessary. Can't let them get away with this crap

[Jsolo]

I'm confused. From reading this thread it appears car came into the dealership with brake fluid leaking in the engine area. Some tech took it on a joyride and the car caught fire?

Do I have it right?

[NorthStyle]

If he hasn't already done so, as was mentioned earlier, get his First Sergeant and the rest of his Chain of Command involved. Additionally, if an employee there was harassing him via FB, he has evidence to take to the base Legal Office and have them get involved as well.

[synolimit]

Originally Posted by 09 Nismo#400

Man this sucks to hear, I will be staying away from them from now. Why did it even get driven two miles if it was dropped off at the service center when they stated it was already hazardous to drive in its current state? Someone at the dealership need to explain that one.

People drive ****! It always happens! Names left out my car was at a place for the second time in its life and should have been in the shop the whole time!! A friend saw it sitting by the road 4 days after drop off and after pick up 3 weeks later for non engine, non brake, non anything moving!! The car got 28 miles put on it! People are Fing scumb bags.

PS, they even emailed me 2 weeks in asking what gas I used. I told them the car had half a tank, you shouldn't be asking this (I knew they drove it from the pic). Their reply was "we only moved it a few times around the shop, no ones been driving it"

I hope they're forced to pay it all.

[MagmaRed370z]

This is all messed up. I hope they take responsibility. Do you have any pictures of the incident?

[madeinjapan]

maybe the dealership doesnt have insurance?

[VABAM]

Originally Posted by madeinjapan

maybe the dealership doesnt have insurance?

The dealership's insurance company is the one who said the dealership isn't liable for the damages due to the fire.

[madeinjapan]

Originally Posted by VABAM

The dealership's insurance company is the one who said the dealership isn't liable for the damages due to the fire.

did the dealership pour gas on it and light it on fire?

does he have insurance for all the mods?

[VABAM]

Originally Posted by madeinjapan

did the dealership pour gas on it and light it on fire?

Effectively they did. They drove the car 2 miles with a know brake fluid leak near a hot exhaust components.

Originally Posted by madeinjapan

does he have insurance for all the mods?

Yes his issuance company is covering it at the moment and yes his insurance company will be going after the dealership.