WOW just got told off by a dealer

Jme370

Age doesn't really matter. Some dealers are just @$$es. I went to a dealer here in Orlando ready to buy and they wouldn't budge off of msrp so you better believe after letting them know I would be back, I drove back to that dealer in my brand new Z and let them have it. The salesman was try to sell someone else on a Z and acted like he didn't remember me from the day before. When he asked me if I needed help, I let the customer know where to get good customer svc. I cannot stand such terrible customer service!

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2010 370ZR Touring <PG/Blk 6 spd>Sport.Mats.Kicks.
Sold.2009 370Z Touring<MB/Grey 6spd>Mats.Aero.Nav.

Zsteve

Thats the way to do it, while another customer is there. Me like me like.

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2010 LS3 C6 Silver coupe corvette

Togo

A dealership did this to me when I was buying my motorcycle. I was 21 and they wouldn't give me the time of day, they barely took $300 off of MSRP. They figured I was too young to be able to afford the bike. I just pulled the money out of my pocket and held it as I waved goodbye. Went to a different dealership 45 mins away and got it for the price I originally wanted. Paid 100% in cash... whoops... guess they ****** that up..

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This will decimate all after you put about fifteen grand in it or more, and if we have to, overnight parts from Japan.

Joe Clem and Koeppel Nissan

drdre8424

oh yes the dealer mark-up, lets see

the $350 window tints
the $750 already installed factory alarm system
and out in the southwest, the $850 imaginary UV clearcoat protection.
oh and the $1500-$3000 dealer fee on new honda's during the crazy gas prices a yr or 2 ago...when i asked the salesguy what was with the fee, he gave me some bs excuse...

vash_241987

Jme370

Haha. Glad I gave you guys a good laugh. I was right down the street (actually about 10 min away) and couldn't resist! When they told me that "no one is discounting these cars" they left me with no choice!

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2010 370ZR Touring <PG/Blk 6 spd>Sport.Mats.Kicks.
Sold.2009 370Z Touring<MB/Grey 6spd>Mats.Aero.Nav.

bradz

I was 23 when I got my z and they never ever treated me like that.

Jme370

I am 27 and my Dad was even with me. Reed Nissan in Orlando just has terrible service no matter the age!

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2010 370ZR Touring <PG/Blk 6 spd>Sport.Mats.Kicks.
Sold.2009 370Z Touring<MB/Grey 6spd>Mats.Aero.Nav.

ianthegreat

Happened to me the first place I went. That kind of business practice will eventually catch up to them. Take your money elsewhere.

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kenchan

retail is difficult because customers are pretty demanding and a lot of sales
people turn into trolls after a few encounters with such arsehole customers.
they tend to forget they can't just stereotype a customer as being bad.

(im kinda tired from work so hope you dont mind me blabbing off... read on.
im known as an official blogger at another car forum...)

i literally buy a new car every year and im usually treated very well. i dont dress for
it or anything. i am not young but i dont appear rich either.

im open to play their game a little and have them like me first. put them in their little
comfort zone and then reel them into a deal. business is a psychological game really.
you give some, you pull harder. you give some more, pull a bit harder.

if i was in the OP's position and if i was serious about buying a z, i would've just walked
in and gave them the info they wanted. that shows the dealer you are a potential
candidate and will give them the benefit of the doubt that you will buy from them.

while taking the test drive, talk to him about pricing and what incentives they have.
dont tell him you like the car too much...tell him about all the areas that you dont
really care for. just tell him that it feels pretty good, but not perfect.

the sales guy will say he can work out something to make it feel perfect. so now
he's now playing your game.

after the test drive he will ask you to walk in again to talk some numbers. if he did
well, you go with him to talk some numbers. if he was an idiot, you tell him the car
just doesn't feel that great and walk away. they will call you to follow up but
that's their job. just play along and they will leave you alone after a while.

be very clear what you want out of the deal AFTER the test drive. unless you
test drive it you have no real credibility in their minds. dont be scared to walk
out of a deal at any time. just remind them the car itself was not perfect
and need some time to think over the numbers. walk out. they might
give you want you want. they might not, but who cares, it's you that
is paying.

good luck and happy car shopping.

o0javi0o

Damm. you said exactly what I was going to say.

It happened to me when I was going to buy my 07 "drifiddyzed" in a dealer in Orlando, yes, by Semoran Blvd ( I am not going to promote them, but anyway, they are the only one by Semora....) . I've read some guy in the forum talking inquires about them. At that time, I was 22 recently civil engineer grad student, doing a masters in Engineering Management, with and Audi A4. I was getting rid of my A4 (it was an 04). I went with my college student apparel and I was treated in a crappy way, they didnt want me to even sit on the car because it was on showroom.... I could get a test drive, at that moment they were "giving me an offer" and ask me if I was going to give a trade in or a down payment, I told them to both, no [waiting for the best offer, frooooooooom them as they are negotiating with a "potential buyer" ( i guess that's the way they should think, right?)] and they told me that no matter the offer they gave me, I couldn't afford to get it with no down payment.... riiiight ( how can you support your hypothesis?) And yes, it was the Manager at the moment....
As soon I saw no flexibility, (everything went in a descent manner) I went to another dealer SAME DAY, by Orange Blossom Trail, in Orlando Fl, and tan tannnnnnnnnnn, best service EVER as they always do, that's my experience.
That was on Sunday night, I remember that day because it was also the Super Bowl .
On monday, I went to the acid dealer and ask to the manager, WHERE IS THE PARTS AND SERVICE AREA??????? on my new 07 350z with less than 50 miles on it.

He began to argue with me that he didnt know that I was going to trade and give 6K of down, bla bla bla, I told him back, you know, I didnt came here to argue about my new 350z, I was trying to get an offer that you were to be supposed to negotiate it with me, I went to Universal Nissan and bough my new ( that was the key word NEW NEW NEW) 07 350Z

You know what stupid question he said to me? Are you sure that car wasn't crashed? It's not damaged? Because here we have the best Z's.... What an moron, idiot, whatever.....

He's no longer working there, don't know why.

Ztoon

Idiots don't reserve their behavior only for the young. When I went in to see and test drive the 370 for the first time with my 18 yr. old son, you'd think we'd just been spotted on Americas' Most Wanted. From the manager on down, we were made to feel unworthy to be in the presence of the 370.
I drove 300 miles to another dealership and purchased my Z.

slippy

which dealer did u go to

Christopher

maybe you will look younger when your older = good thing.

antennahead

You sound intelligent and articulate, and also appear to be civil and level headed. I assume you have a decent job and can afford the Z or you would not have been there. If that is the case, I would have politely, in an intelligent and articulate manner, REAMED THEM A NEW A$$HOLE

Something like : "Sir let me explain something to you...... I am 25 years old and work for XXXXXXXXXXX. I am self suffcient, manage my money properly, and can easily afford this automobile. My beacon credit score is excellent. Now if you want to continue to insult me by assuming a 25 year old is incapable of having their act together, I CAN carry my business elsewhere, but I did want to by local and do my part to stimulate the economy in the community I live in...... your call, you wanna work with me here or do I need to go elsewhere?"

I hate it when people make sweeping generalizations about something, instead of looking at the case at hand. Everything about you from your post says you had your act together, it's a shame you were treated this way.

John

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Time is a companion, who goes with us on the journey, and reminds us to cherish every moment............ because it will never come again