HELP!Fly1 Motorsports cheated their customer.
 

Thanks a lot for everyone in this forum.
**I have got the refund from Fly1 Motorsports**

I never complain about the long lead time or high restocking fee.
The problem is that after Lohit agreed with my refund but he didnt give me my refund until now.

I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders.
Attachment 113638

About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me.
Attachment 113639
Attachment 113640

He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well.

He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never.

Attachment 113641

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

I will update after they give me a response.

That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be....

Then again, I do not know your situation.

why agree to restocking when it was never even received?!

i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit.

F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's

Don't they have a phone number you can call on their website?

Hope you get a refund..I was thinking about their rear lip but I guess their products are crap.

Seems like fly1 is lookin so there should be a response soon.

At first they told me I could receive fenders in less than 2 months, so I ordered. Now I am not in US and could not receive them. Thats why I want a refund.

I will try tomorrow! thanks a lot!

I am not in US right now...

I have done mail order for over 20yrs and 99% of my intake of revenue is credit cards so i know how credit card co's function in this situation. they will refund you no doubt

1/2 looks like $360.

Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol

His Paypal is in the second attachment.

The problem here is their customer service. Also the restock fee does not include the shipping fee, so it's $440.

Why loose out $$? Not your fault they are crap. Go the CC route and get all of it back. Screw them.

YzGyz

Damn, I dislike those fenders...

Lemme contact Lohit, lol

I have no idea what and all is going on But fly1 reported this as resolved.

SO your complaint was removed as it should be resolved between you and them privately.

I will reach out to him to address whatever issue you are still having.
Thanks DE :)

D@mn 4 month wait and 50% restocking fee, how do you charge a restocking fee on something that hasn't been made or shipped? Too bad aerojacket doesn't make these fenders, i mean you would have still been cheated, but at least they don't charge as much for parts and shipping so you would initially be out less money. Sorry to hear op, hope everything turns out, its bs that this **** happens. 4 months wait wtf...

I'll send you $440 and I will pick up the fenders if you want. lol.

^^^this

:thumbsdown:

Call your credit card company immediately. Once they are in the loop, call the Better Business Bureau and file a formal complaint.

:iagree:

The restocking fee is :bs:
Greedy a$$ vendor :shakes head:

Full credit card charge back FTW :tup:

damn i just ordered the carbon fiber fenders 2 weeks ago, i hope i dont have any issues with them coming in :/

would like to see the out come of this

That's odd. He refunded me in full after I filed a complaint with PayPal no more then 3 days after I initially paid. I hope this works out for you. Sucks that his stuff isn't actually made here in the USA. I want those fenders badly but I may just wait for someone to resell theirs after they've received them and just buy them from them.

Did you talk with Lohit?

Been busy at work. I was gonna call their number

Pm sent

I ordered a rear bumper from them and I didn't test fit it because I didn't have my car so I painted it and when I went to put it on, it was about an inch to wide on both sides and I called and he said sorry he can't do anything so now I'm out $1000

Call your CC company. You will get all your money back AND They have a whole team dedicated for this type of situations.

me? or someone else

He means you z-fyter. Your credit card company should step in to protect you, their loyal customer.

Hi, did you see my pm?

Damn... this is crazy.. I ordered a Duckbill in carbon from him... I came with no issues and fast shipping...

Im sorry to hear this man.. Good luck and please keep us posted on this...

Because if he does not resolve this I will not order from him anymore!!!!:shakes head:

I've never had a issue with Lohit

Sucks man and hopefully you get it resolved soon

I am sure there is a good explanation and all will be well. Vendors have personal life too.

:rofl2: :rofl2:

sounds personal

Man, an inch wide on both sides? That's crazy...

Are you sure it's installed correctly. Having dealt with my crap fitting Stillen I've learned that the installer holds most of the accountability in fitment.

All the stuff ive gotten from fly1, has been nearly perfect fitment, if not it was like 98% which is still simple for a body shop to fix.