HELP!Fly1 Motorsports cheated their customer.

DEpointfive0 · 04-17-2016, 11:40 PM

Quote:

Originally Posted by lionellocke

The problem here is their customer service. Also the restock fee does not include the shipping fee, so it's $440.

Damn, I dislike those fenders...

Lemme contact Lohit, lol

Trips · 04-18-2016, 12:03 AM

Quote:

Originally Posted by lionellocke

Sorry guys, I really need help.

I ordered RS1 fenders from fly1 motorsports (order #00244) through their website about 4 months ago. About months ago, I talked with Lohit Pattanaik( the owner of fly1)about refund those fenders since I could not receive them anymore. He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him.

He asked my paypal and told me he will send my 50% payment and shipping, a total of $440 through paypal within a week. But after that, I didn't get refund and I could never hear from him.

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

Anyone gave me some suggestions? Since fly 1 motorsports is one of the sponsers here, will any representatives from fly1 motorsports give me a explanation?

Attachment 113536

Attachment 113537

I have no idea what and all is going on But fly1 reported this as resolved.

SO your complaint was removed as it should be resolved between you and them privately.

I will reach out to him to address whatever issue you are still having.

Quote:

Originally Posted by DEpointfive0

Damn, I dislike those fenders...

Lemme contact Lohit, lol

Thanks DE

chrismau808 · 04-18-2016, 01:28 AM

D@mn 4 month wait and 50% restocking fee, how do you charge a restocking fee on something that hasn't been made or shipped? Too bad aerojacket doesn't make these fenders, i mean you would have still been cheated, but at least they don't charge as much for parts and shipping so you would initially be out less money. Sorry to hear op, hope everything turns out, its bs that this **** happens. 4 months wait wtf...

andytn3591 · 04-18-2016, 02:14 AM

I'll send you $440 and I will pick up the fenders if you want. lol.

fantaZ · 04-18-2016, 02:15 AM

Quote:

Originally Posted by zbrah

damn...restocking fee at 50%! Even if the guy agreed to it, how do you even sleep at night? That's straight robbery man. F that. I'd call your cc company and do a full charge back.

^^^this

barncobob · 04-18-2016, 06:54 AM

Nixin · 04-18-2016, 08:12 AM

Call your credit card company immediately. Once they are in the loop, call the Better Business Bureau and file a formal complaint.

JARblue · 04-18-2016, 08:20 AM

Quote:

Originally Posted by Zbrah

Damn...restocking fee at 50%! Even if the guy agreed to it, how do you even sleep at night? That's straight robbery man. F that. I'd call your cc company and do a full charge back.

The restocking fee is

Greedy a$$ vendor

Full credit card charge back FTW

nacoluis · 04-18-2016, 09:36 AM

damn i just ordered the carbon fiber fenders 2 weeks ago, i hope i dont have any issues with them coming in :/

njobe89 · 04-18-2016, 09:47 AM

would like to see the out come of this

leatherface24 · 04-18-2016, 01:35 PM

That's odd. He refunded me in full after I filed a complaint with PayPal no more then 3 days after I initially paid. I hope this works out for you. Sucks that his stuff isn't actually made here in the USA. I want those fenders badly but I may just wait for someone to resell theirs after they've received them and just buy them from them.

lionellocke · 04-18-2016, 05:48 PM

Quote:

Originally Posted by DEpointfive0

Damn, I dislike those fenders...

Lemme contact Lohit, lol

Did you talk with Lohit?

DEpointfive0 · 04-18-2016, 05:56 PM

Quote:

Originally Posted by lionellocke

Did you talk with Lohit?

Been busy at work. I was gonna call their number

Trips · 04-18-2016, 06:10 PM

Quote:

Originally Posted by lionellocke

Did you talk with Lohit?

Pm sent

Z-fyter · 04-18-2016, 08:53 PM

I ordered a rear bumper from them and I didn't test fit it because I didn't have my car so I painted it and when I went to put it on, it was about an inch to wide on both sides and I called and he said sorry he can't do anything so now I'm out $1000

04-18-2016, 01:28 AM	#18 (permalink)
chrismau808 Base Member Join Date: Jan 2016 Location: Fairfax Station, Va Posts: 95 Drives: 2011 370z 7at sport Rep Power: 9	D@mn 4 month wait and 50% restocking fee, how do you charge a restocking fee on something that hasn't been made or shipped? Too bad aerojacket doesn't make these fenders, i mean you would have still been cheated, but at least they don't charge as much for parts and shipping so you would initially be out less money. Sorry to hear op, hope everything turns out, its bs that this **** happens. 4 months wait wtf... Zbrah, YzGyz and lionellocke like this.

04-18-2016, 02:14 AM	#19 (permalink)
andytn3591 Premium Member Join Date: Feb 2014 Location: Garden Grove, CA Posts: 128 Drives: 2010 SR 6MT Rep Power: 11	I'll send you $440 and I will pick up the fenders if you want. lol. Zbrah likes this.

04-18-2016, 09:47 AM	#25 (permalink)
njobe89 A True Z Fanatic Join Date: May 2014 Location: Atlanta, GA Posts: 5,227 Drives: 2013 370z BS 6MT Rep Power: 174284	would like to see the out come of this __________________ 2 plus 2 times 2 = ? ... hint, it's not 8 Stillen CBE, Stillen Gen 3, TP's, Uprev tuned - 324whp/264tq

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leatherface24 Base Member Join Date: Oct 2015 Location: Pembroke Pines Posts: 50 Drives: 09 370Z Rep Power: 10	That's odd. He refunded me in full after I filed a complaint with PayPal no more then 3 days after I initially paid. I hope this works out for you. Sucks that his stuff isn't actually made here in the USA. I want those fenders badly but I may just wait for someone to resell theirs after they've received them and just buy them from them.

04-18-2016, 08:53 PM	#30 (permalink)
Z-fyter Base Member Join Date: Sep 2015 Location: Missouri Age: 30 Posts: 41 Drives: 2014 Sport 370z Rep Power: 10	I ordered a rear bumper from them and I didn't test fit it because I didn't have my car so I painted it and when I went to put it on, it was about an inch to wide on both sides and I called and he said sorry he can't do anything so now I'm out $1000