HELP!Fly1 Motorsports cheated their customer.

JARblue · 04-21-2016, 10:54 AM

Quote:

Originally Posted by cooltoy

I think, it is because Fly1 is/was under the impression that the OP applied for a charge back. In Fly1's mind, if they give the OP half of the money, they would also have to give 100% of it to the Credit Company, thus giving the OP 150%.

Now, OP is saying that he did not apply for a charge back which Fly1 was not aware of at the time the thread started. So hopefully they are aware of that now and things will get resolved.

Lack of communication is always the main cause of most disputes.

I agree wholeheartedly. But from my reading of the thread, it seems like Fly1 agreed to refund 50% before this thread even started. So I figured Fly1 got the idea that OP was going to do a chargeback because of this thread. Since the OP started the thread because he had not received his 50% refund despite an agreement with Fly1, I still have to question why the OP did not get his refund before starting this thread.

That's probably still not all of the information. Hope everyone gets what they want in the end

njobe89 · 04-21-2016, 10:56 AM

it's up to the vendor to say how long something will take. if i'm told 4 weeks, then i expect that in 4 weeks. it's not up to me to think and have to add time for the vendor who i'm giving my money to.

i work in the workmens comp field and we have vendors that supply durable medical equipment to claimants. if our vendor says that the claimant will have the supplies in 1 week, guess what the claimant better have it in 1 week. otherwise we will not be paying a dime for the supplies.

the vendor has been long enough in business to know how long something will take for them to receive and ship out the buyer(s) by now. to say you'll get something in 4 weeks and then wait 4 months for it, that is just absurd.

cooltoy · 04-21-2016, 11:12 AM

No argument there.

lionellocke · 04-21-2016, 03:39 PM

Quote:

Originally Posted by JARblue

I agree wholeheartedly. But from my reading of the thread, it seems like Fly1 agreed to refund 50% before this thread even started. So I figured Fly1 got the idea that OP was going to do a chargeback because of this thread. Since the OP started the thread because he had not received his 50% refund despite an agreement with Fly1, I still have to question why the OP did not get his refund before starting this thread.

That's probably still not all of the information. Hope everyone gets what they want in the end

You catch the problem. They didnt reply me or refund me before I opened this thread. He agreed to refund more than one month earlier than I opened this thread, but I didnt get anything until now. And this is the real problem I am talking about.

AntiVenom · 04-21-2016, 04:00 PM

let's keep it real. if they gave a #@$% they would respond to this thread or to the OP. sounds like another vendor to scratch off the list, unfortunately.

Zerafian · 04-21-2016, 05:05 PM

One of my pet peeves....

A vendor that cant tell you the damn truth about wait time for parts. I mean fuk, just tell me its going to be 12 weeks and thats cool. Send updates every two weeks.

"Havent forgotten about you, parts are still in fabrication stage, Ill be in touch next week"...thats rough eh?

They are SOOOO eager to take your money but many of them dont give a sh*t about customer loyalty. Like spending 1 hour, once a week or 1 hour every two weeks to tell people whats going on will kill them.

In 10 years Iv only had one issue but it wasnt even this bad.

Restocking fee for parts that dont even exist yet is a complete b*tch move. If a vendor says 4 weeks and NEVER updates you on the status you deserve a 100% refund if you ask for it.

As far as Im concerned Iv had to many good experiences with Vividracing, b2auto, z1motorsports and outcast garage...I would never ever consider buying from this company because this is the only feedback Iv ever seen about them and its negative.

JARblue · 04-21-2016, 06:02 PM

Quote:

Originally Posted by Zerafian

Restocking fee for parts that dont even exist yet is a complete b*tch move.

This isn't the point of the thread, but I completely agree. It is a telling sign of the type of vendor you're dealing with. Not to mention I bet they couldn't keep stock on the shelves if they even tried. A restocking fee for a part that doesn't exist but if it did would be sold to the next customer in no time at all?

Trips · 04-21-2016, 11:53 PM

Quote:

Originally Posted by lionellocke

Thanks a lot for everyone in this forum.

**I have got the refund from Fly1 Motorsports**

I never complain about the long lead time or high restocking fee.
The problem is that after Lohit agreed with my refund but he didnt give me my refund until now.

I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders.
Attachment 113638

About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me.
Attachment 113639
Attachment 113640

He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well.

He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never.

Attachment 113641

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

I will update after they give me a response.

Good to hear it's been resolved now everyone can move on.

Valuable lessons here on all sides to learn from.

04-21-2016, 10:56 AM	#77 (permalink)
njobe89 A True Z Fanatic Join Date: May 2014 Location: Atlanta, GA Posts: 5,227 Drives: 2013 370z BS 6MT Rep Power: 174284	it's up to the vendor to say how long something will take. if i'm told 4 weeks, then i expect that in 4 weeks. it's not up to me to think and have to add time for the vendor who i'm giving my money to. i work in the workmens comp field and we have vendors that supply durable medical equipment to claimants. if our vendor says that the claimant will have the supplies in 1 week, guess what the claimant better have it in 1 week. otherwise we will not be paying a dime for the supplies. the vendor has been long enough in business to know how long something will take for them to receive and ship out the buyer(s) by now. to say you'll get something in 4 weeks and then wait 4 months for it, that is just absurd. YzGyz and AntiVenom like this. __________________ 2 plus 2 times 2 = ? ... hint, it's not 8 Stillen CBE, Stillen Gen 3, TP's, Uprev tuned - 324whp/264tq

04-21-2016, 11:12 AM	#78 (permalink)
cooltoy Elite Member Join Date: Jun 2012 Location: Calgary Posts: 13,973 Drives: 14 PW 370Z S/T MT Rep Power: 243722	No argument there. __________________ Member of kenchan's "photoshopped mods" and "proper offsets" gang.

04-21-2016, 04:00 PM	#80 (permalink)
AntiVenom Track Member Join Date: Nov 2014 Location: North Carolina Posts: 695 Drives: 2011 KAD 6MT Rep Power: 12	let's keep it real. if they gave a #@$% they would respond to this thread or to the OP. sounds like another vendor to scratch off the list, unfortunately. __________________ The GREY GHOST Chronicle instagram: jdmunilla

04-21-2016, 05:05 PM	#81 (permalink)
Zerafian A True Z Fanatic Join Date: Jan 2009 Location: Chattanooga, TN Posts: 1,344 Drives: 13' MB 370z Rep Power: 30949	One of my pet peeves.... A vendor that cant tell you the damn truth about wait time for parts. I mean fuk, just tell me its going to be 12 weeks and thats cool. Send updates every two weeks. "Havent forgotten about you, parts are still in fabrication stage, Ill be in touch next week"...thats rough eh? They are SOOOO eager to take your money but many of them dont give a sht about customer loyalty. Like spending 1 hour, once a week or 1 hour every two weeks to tell people whats going on will kill them. In 10 years Iv only had one issue but it wasnt even this bad. Restocking fee for parts that dont even exist yet is a complete btch move. If a vendor says 4 weeks and NEVER updates you on the status you deserve a 100% refund if you ask for it. As far as Im concerned Iv had to many good experiences with Vividracing, b2auto, z1motorsports and outcast garage...I would never ever consider buying from this company because this is the only feedback Iv ever seen about them and its negative. boosted3z and YzGyz like this. __________________ LC500 exhaust set uphttps://www.youtube.com/watch?v=bI7DiA43ZYw&t Last edited by Zerafian; 04-21-2016 at 05:08 PM.

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