Nissan 370Z Forum - HELP!Fly1 Motorsports cheated their customer.

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One of my pet peeves....

A vendor that cant tell you the damn truth about wait time for parts. I mean fuk, just tell me its going to be 12 weeks and thats cool. Send updates every two weeks.

"Havent forgotten about you, parts are still in fabrication stage, Ill be in touch next week"...thats rough eh?

They are SOOOO eager to take your money but many of them dont give a sh*t about customer loyalty. Like spending 1 hour, once a week or 1 hour every two weeks to tell people whats going on will kill them.

In 10 years Iv only had one issue but it wasnt even this bad.

Restocking fee for parts that dont even exist yet is a complete b*tch move. If a vendor says 4 weeks and NEVER updates you on the status you deserve a 100% refund if you ask for it.

As far as Im concerned Iv had to many good experiences with Vividracing, b2auto, z1motorsports and outcast garage...I would never ever consider buying from this company because this is the only feedback Iv ever seen about them and its negative.

Quote:

Originally Posted by Zerafian (Post 3465069)

Restocking fee for parts that dont even exist yet is a complete b*tch move.

This isn't the point of the thread, but I completely agree. It is a telling sign of the type of vendor you're dealing with. Not to mention I bet they couldn't keep stock on the shelves if they even tried. A restocking fee for a part that doesn't exist but if it did would be sold to the next customer in no time at all? :rolleyes:

Quote:

Originally Posted by lionellocke (Post 3461984)

Thanks a lot for everyone in this forum.

**I have got the refund from Fly1 Motorsports**

I never complain about the long lead time or high restocking fee.
The problem is that after Lohit agreed with my refund but he didnt give me my refund until now.

I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders.
Attachment 113638

About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me.
Attachment 113639
Attachment 113640

He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well.

He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never.

Attachment 113641

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

I will update after they give me a response.

Good to hear it's been resolved now everyone can move on. :tiphat:

Valuable lessons here on all sides to learn from. :ugh2: