Vendors burning forum members.

[Pearl zed]

Is there a quality standard for sponsorship and promotion of vendors on this forum? I have been lied to and mislead about availability and shipping time 2 out of four of my last orders..by weeks. And they happily take my money first before the lies start about delivery..

[FairladyZ40th]

Originally Posted by Pearl zed

Is there a quality standard for sponsorship and promotion of vendors on this forum? I have been lied to and mislead about availability and shipping time 2 out of four of my last orders..by weeks. And they happily take my money first before the lies start about delivery..

I believe there is a way to have this brought to attention but yes first I'd report them to admin here. I would also call them out or post about your experience and simply let everyone know that those vendors are unreliable. Thirdly, if your purchase was through PayPal or something similar then I'd also report them to Paypal. I'm not 1000% sure on all of it but that's where I'd start. Give this thread some time for others to pitch in some advice I'm sure you'll be able to resolve your issue brother.

[birdman71]

Originally Posted by Pearl zed

Is there a quality standard for sponsorship and promotion of vendors on this forum? I have been lied to and mislead about availability and shipping time 2 out of four of my last orders..by weeks. And they happily take my money first before the lies start about delivery..

There are a couple factors that come into play with vendors.

-What parts you ordered
-Company you ordered from

The parts you order plays a factor because if you order a set of coilovers you can get them in the mail in like 2 weeks. That is because they are usually already produced in a factory and in stock with vendors selling them. If you order an FRP or Carbon Fiber body kit piece you have order time, production time, shipping time to vendor, and shipping time to you. Most vendors do not have a production company in the US for these body kit pieces. Shipping can take a while when ordering production pieces.
I waited close to 4 months for my Carbon Fiber SS hood and Carbon Fiber RS1 fenders from Fly1 Motorsports. I know people who have waited 6-8 months for Authentic Amuse, Fujimura, and Varis parts in Dry Carbon fiber from Japan.

The company you order from is important because of the fact you don't want to order something from a company that will just take your money and run. Usually on this forum we do a good job on staying up to date on "Bad Vendors". GTM, Evo-r, Aerojacket etc. There are plenty of threads. Just use the search function.


Just make sure you do a good amount of research before purchasing anything using only Paypal Goods and Services from an Aftermarket Vendor. If you are purchasing from an Aftermarket Company, like ordering KW v3's from the KW retail site, you have less to worry about but still mistakes happen.
If you are still unsure of whether or not to order from the company at hand, post something to the forums. People here will tell you.

[FairladyZ40th]

Originally Posted by birdman71

There are a couple factors that come into play with vendors.



-What parts you ordered

-Company you ordered from



The parts you order plays a factor because if you order a set of coilovers you can get them in the mail in like 2 weeks. That is because they are usually already produced in a factory and in stock with vendors selling them. If you order an FRP or Carbon Fiber body kit piece you have order time, production time, shipping time to vendor, and shipping time to you. Most vendors do not have a production company in the US for these body kit pieces. Shipping can take a while when ordering production pieces.

I waited close to 4 months for my Carbon Fiber SS hood and Carbon Fiber RS1 fenders from Fly1 Motorsports. I know people who have waited 6-8 months for Authentic Amuse, Fujimura, and Varis parts in Dry Carbon fiber from Japan.



The company you order from is important because of the fact you don't want to order something from a company that will just take your money and run. Usually on this forum we do a good job on staying up to date on "Bad Vendors". GTM, Evo-r, Aerojacket etc. There are plenty of threads. Just use the search function.





Just make sure you do a good amount of research before purchasing anything using only Paypal Goods and Services from an Aftermarket Vendor. If you are purchasing from an Aftermarket Company, like ordering KW v3's from the KW retail site, you have less to worry about but still mistakes happen.

If you are still unsure of whether or not to order from the company at hand, post something to the forums. People here will tell you.

Your formality and professionalism... I just love that $hizzz

[Pearl zed]

Thanks for your advice. I guess I got used to the good customer service and communication from the larger outfits like Amazon. I will call or email from now on to confirm availability and lead time before giving them my credit card info.

[birdman71]

Originally Posted by FairladyZ40th

Your formality and professionalism... I just love that $hizzz

You know it

Originally Posted by Pearl zed

Thanks for your advice. I guess I got used to the good customer service and communication from the larger outfits like Amazon. I will call or email from now on to confirm availability and lead time before giving them my credit card info.

No problem, And you're right about a company like amazon having good customer service and communication; that's due to them having complete service departments just for a certain type of call. Vendors like these are like a 5-10 man crew if that.
Although like BC416 said, Vendors ,for example, Concept Z Performance, Fast Intentions and Z1 Motorsports, Bulletproof Automotive and Fly1 Motorsports at least have great communication and rep a smaller group of employees.

Hell another example is Lohit @ Fly1 Motorsports; he is great with communication. I prefer to buy it from him if it's something that he carries even if it is a tad more expensive; knowing the customer service, communication and quality will all be top notch.

[Chuck33079]

Originally Posted by birdman71

You know it







No problem, And you're right about a company like amazon having good customer service and communication; that's due to them having complete service departments just for a certain type of call. Vendors like these are like a 5-10 man crew if that.

Although like BC416 said, Vendors ,for example, Concept Z Performance, Fast Intentions and Z1 Motorsports, Bulletproof Automotive and Fly1 Motorsports at least have great communication and rep a smaller group of employees.



Hell another example is Lohit @ Fly1 Motorsports; he is great with communication. I prefer to buy it from him if it's something that he carries even if it is a tad more expensive; knowing the customer service, communication and quality will all be top notch.

Exactly. I will happily pay a little more if the service and communication is good, and I'll come back for more parts later.

[chrismau808]

Originally Posted by birdman71

No problem, And you're right about a company like amazon having good customer service and communication; that's due to them having complete service departments just for a certain type of call. Vendors like these are like a 5-10 man crew if that.
:

I don't know how to quote multiple post, but by your explanation to me, amazon would be a vendor. But I understand what you are saying, i just disagree...somewhat. To me vendor and company is same same...but different lol. I'm sure if you asked the owner of one of these 5-10 man crew what he does, he will more then likely say something like...i have/run my own company, and not like...i am a vendor. So to me they are same same. But I do understand the point you were making and the difference between them.

Also, I'm only speaking about the experiences with some companies that i've dealt with, couple bad apples, most have been great. And I guess i'm referring to the companies that make their ****(or say they do) and not the ones that sell another companies products.

But again to me its understandable if parts are coming overseas...to a point. But with the US based companies, like 1 for me is Aerojacket, they only make what like 6-10 products? And it seems like i'm the last guy from this forum to order from them, they can't be too busy to make my part or to even respond, why should it be acceptable to wait months for a product they told me would be done real quick if i ordered frp. So imo why are the US based companies that make their own parts not making/stocking the parts they sell, it shouldn't be made to order every time, they are not a restaurant. I mean hell some of them are releasing new products available for order when there are people still waiting on old product that's been paid for. To me that's shady. Take orders for **** when you are several months behind on orders you already have. Make my ****.

I just noticed this subject makes me say **** a lot. By **** I mean parts, and by parts I mean something you won't receive for several months after you order. Again i'm only speaking about the couple rotten apples i'm dealing with and not all the other companies that I haven't dealt with.

Now I need to go and try to decide if i want to wait for a carbon Fujimura or Ings front lip, cause i'm sure no one has them in stock. Guess ill check the vendor classifieds.

[birdman71]

Originally Posted by chrismau808

I don't know how to quote multiple post, but by your explanation to me, amazon would be a vendor. But I understand what you are saying, i just disagree...somewhat. To me vendor and company is same same...but different lol. I'm sure if you asked the owner of one of these 5-10 man crew what he does, he will more then likely say something like...i have/run my own company, and not like...i am a vendor. So to me they are same same. But I do understand the point you were making and the difference between them.

Also, I'm only speaking about the experiences with some companies that i've dealt with, couple bad apples, most have been great. And I guess i'm referring to the companies that make their ****(or say they do) and not the ones that sell another companies products.

But again to me its understandable if parts are coming overseas...to a point. But with the US based companies, like 1 for me is Aerojacket, they only make what like 6-10 products? And it seems like i'm the last guy from this forum to order from them, they can't be too busy to make my part or to even respond, why should it be acceptable to wait months for a product they told me would be done real quick if i ordered frp. So imo why are the US based companies that make their own parts not making/stocking the parts they sell, it shouldn't be made to order every time, they are not a restaurant. I mean hell some of them are releasing new products available for order when there are people still waiting on old product that's been paid for. To me that's shady. Take orders for **** when you are several months behind on orders you already have. Make my ****.

I just noticed this subject makes me say **** a lot. By **** I mean parts, and by parts I mean something you won't receive for several months after you order. Again i'm only speaking about the couple rotten apples i'm dealing with and not all the other companies that I haven't dealt with.

Now I need to go and try to decide if i want to wait for a carbon Fujimura or Ings front lip, cause i'm sure no one has them in stock. Guess ill check the vendor classifieds.

Now that you mention it Amazon would be a vendor but has a company size staff if we are to keep to the differentiation between vendor and company.
I agree with having the vendors have the parts in stock, but sadly just doesn't work that way with the amount of orders they receive. Doesn't change the production time of the part either

I don't know if you have seen this, but if Aerojacket isn't on you list of bad apples... ADD IT

Aerojacket told me that my CF type 3 duckbill I purchased from them would be done and delivered to me personally (he used to have his shop about 5 mins away from where I live) and it would be about 2-3 weeks. Waiting 2 and a half months for that piece. It was ordered in the summer last year about June-ish time. So major sale pile ups were not an issue. Aerojacket is known for this type of business now.

major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

That is why I go with Fly 1 Motorsports. Even though, between my CF RS1 Fenders and CF SS hood, I waited roughly 4 months, due to big order buildups from Black Friday and Cyber Monday discounts in late 2015, Lohit was still great with responding. Even if there wasn't a change in progress, he would still let me know that he checked up on it, but there just wasn't a change in status of the order yet. You seldom hear any bad reviews about Fly 1 Motorsports in their customer service. A few times there have been people on this forum that have had a damaged product through shipping from Fly 1 and the buyer, but Lohit is most helpful when it comes down to options and how to go about the defect.

Fujimura and INGs are both very good companies, Make sure to look at the differences between a replica and authentic if you are looking into that part of the product, usually you can tell by Vendor. For example Bulletproof Automotive uses (for the majority) Authentic parts. I had a replica INGs front lip on my Z for a while, but due to no road in Socal being lowered car friendly I decided to remove it until I got my new front bumper.

[Pearl zed]

It would be great to have some sort of sticky about our buying experiences.. rjm clutch pedal and z1 have been great. Good communication from them for me. Others not so much ..

[Pearl zed]

And RJM is a one man show so no excuses because it a small outfit..He is attentive and honest.

[kenchan]

Originally Posted by Pearl zed

Thanks for your advice. I guess I got used to the good customer service and communication from the larger outfits like Amazon. I will call or email from now on to confirm availability and lead time before giving them my credit card info.

yah, most speed shops do not have live inventory info online.. and some of their live inventory info is based on the manufacture's inventory info located at another location which can really throw off ur arrival time.

another reason why i try to find the same item on amazon and ebay stores first even if it costs a little more.

[mishuko]

Originally Posted by kenchan

yah, most speed shops do not have live inventory info online.. and some of their live inventory info is based on the manufacture's inventory info located at another location which can really throw off ur arrival time.

another reason why i try to find the same item on amazon and ebay stores first even if it costs a little more.

I can say that based on my experience with a good shop (I won't name it in this bad thread) they actually contacted me the next day advising that both parts are on back order.

accommodated and even delivered the one part mid-winter when it did become available in person.

I like to think the pay for what you get type cliché

[falconfixer]

Originally Posted by kenchan

yah, most speed shops do not have live inventory info online.. and some of their live inventory info is based on the manufacture's inventory info located at another location which can really throw off ur arrival time.

another reason why i try to find the same item on amazon and ebay stores first even if it costs a little more.

Or Walmart

[BC416]

I go by the rule that if I plan on purchasing from a company, they need to have a phone number I can reach them at and someone that actually answers when I call. I've ordered parts directly from F.I. and ConceptZ. Both times I called, I reached a real person first shot who answered every question I had very professionally prior to my purchase.