Z left me stranded

RonRizz · 02-27-2016, 10:17 AM

When the dealer replaced my short block, at 24k miles, they also told me the clutch and flywheel had serious burn marks, and offered to replace it at $0 labor... $1800 for parts.
I told him I have been driving manuals for 30+ years, (and I drive like an old man) and there was no possible way that was the case. He told me I could stop in and see the disc for myself. (I'm positive every dealer has a "shelf disc" and flywheel for such occasions) I told him to re-assemble, and I'd take my chances, knowing that if in fact it does fail, I'd go aftermarket anyway. That was almost 20k miles ago........Clutch is still perfect.

Joe@ZSpeed · 02-29-2016, 02:45 PM

Just make sure they change the master cylinder!

Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!!

mishuko · 02-29-2016, 02:54 PM

Quote:

Originally Posted by Joe@ZSpeed

Just make sure they change the master cylinder!

Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!!

good idea... should I sharpie it?

and how easy is it to check the master?

kenchan · 02-29-2016, 02:58 PM

Quote:

Originally Posted by Joe@ZSpeed

Just make sure they change the master cylinder!

Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!!

sounds like dateline (tv show) investigating jiffy lube and others.

Joe@ZSpeed · 02-29-2016, 03:01 PM

Quote:

Originally Posted by mishuko

good idea... should I sharpie it?

and how easy is it to check the master?

You can see the top of it once installed, Yeah mark it with a sharpie on the top side somewhere!

Joe@ZSpeed · 02-29-2016, 03:05 PM

Quote:

Originally Posted by kenchan

sounds like dateline (tv show) investigating jiffy lube and others.

Right... We had a recent customer that supposedly had everything changed we sent him, Had a sinking clutch pedal once he got it back from the shop, Called out the shop on the master (we told him the only thing that could possibly be causing that would be a bad or weak master) since it was supposed to brand new he checked further and found the original master still in the car.
The shop owner actually called me to verify the difference in the parts, Called out his tech (not sure if he still has a job)
Fortunately it was easy to do as this particular customer has a G37 which the master is slightly different in compared to the 370Z master we send with all the kits. Shop owner refunded customers money....

JARblue · 02-29-2016, 03:28 PM

Sorry to hear about your problems, OP. You're fuckin right about Nissan, that's for sure

I consider myself lucky that I got 50K out of my CSC without issue before took a precautionary measure and replaced the OEM slave with an aftermarket solution.

Please take your new clutch system and drive the hell out of it knowing that you won't have issues with the slave and the master is only $100 and easy to change out

Quote:

Originally Posted by Joe@ZSpeed

Just make sure they change the master cylinder!

Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!!

Good call!! Sad that so many shops deserve this much distrust.

You haven't come out with a master, right? Have you made any progress on one in recent years? Simple yes or no answer is fine - I don't want to derail this guy's thread too much

Joe@ZSpeed · 02-29-2016, 03:42 PM

Quote:

Originally Posted by JARblue

Sorry to hear about your problems, OP. You're fuckin right about Nissan, that's for sure

I consider myself lucky that I got 50K out of my CSC without issue before took a precautionary measure and replaced the OEM slave with an aftermarket solution.

Please take your new clutch system and drive the hell out of it knowing that you won't have issues with the slave and the master is only $100 and easy to change out

Good call!! Sad that so many shops deserve this much distrust.

You haven't come out with a master, right? Have you made any progress on one in recent years? Simple yes or no answer is fine - I don't want to derail this guy's thread too much

No

twentyinrims · 02-29-2016, 10:51 PM

Quote:

Originally Posted by Joe@ZSpeed

Just make sure they change the master cylinder!

Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!!

Dealer called today, said they are working on the car. They called to verify that no bolts came in the package so they have to charge me for new flywheel bolts. About 9 dollars. All old parts will be given back to me. I specifically told them about steel hose too because this wasn't cheap. Joe I'll be reaching out to you soon for a few more parts. Thanks for the over the phone help.

kbc749 · 03-02-2016, 01:03 AM

Same thing happened to me, I was stranded in the middle of nowhere in Nebraska, not covered under warrenty and basically told me it was "normal wear and tear" which its not. But I love the car so...

Z_ealot · 03-02-2016, 02:08 AM

Off topic a little and sorry for the thread jack, but just curious...is the zspeed csc reuseable if at some point you just need to change the clutch out?

Joe@ZSpeed · 03-02-2016, 09:05 AM

Quote:

Originally Posted by Z_ealot

Off topic a little and sorry for the thread jack, but just curious...is the zspeed csc reuseable if at some point you just need to change the clutch out?

We have had people reuse them but it's recommended to rebuild it if you are doing a new clutch, Just like you would change the Throw out bearing with any new clutch, If you have purchased the CSC from us we will rebuild or sell you the rebuild kit at a much much lower cost than a new unit.

2011 Nismo#91 · 03-02-2016, 09:11 AM

I'm still a little dubious about the master cylinder being failure prone, there have been more documented failures of the heavy duty CSC then the master cylinder. If some shops are lying about replacing parts and sending cars back in non-working condition what makes you think they are even replacing the CSC instead of just topping off the fluid and sending the car back. I think there have been only 3 people here that actually know their MC went bad one of which had multiple failures which leads me to believe something else is causing it rather then getting multiple MCs in a row that are defective. I think it's more effective to say make sure the shop actually does the work they say they do rather then say all MCs are weak and need to be replaced.

JARblue · 03-02-2016, 09:55 AM

Quote:

Originally Posted by 2011 Nismo#91

I'm still a little dubious about the master cylinder being failure prone, there have been more documented failures of the heavy duty CSC then the master cylinder. If some shops are lying about replacing parts and sending cars back in non-working condition what makes you think they are even replacing the CSC instead of just topping off the fluid and sending the car back. I think there have been only 3 people here that actually know their MC went bad one of which had multiple failures which leads me to believe something else is causing it rather then getting multiple MCs in a row that are defective. I think it's more effective to say make sure the shop actually does the work they say they do rather then say all MCs are weak and need to be replaced.

I can tell you from personal experience that the master is prone to failure. I've replaced the damn thing three times in 75K miles. Myself. It's not anything other than a shitty part.

If you didn't replace it when the slave failed, it will eventually crap out on you, possibly stranding you again

I've posted all over this forum on my experiences, but here is a-poor-attempt-to-be-brief synopsis:

( Click to show/hide )

mishuko · 03-02-2016, 10:25 AM

I think it's even noted that the manufacturer will not honor any warranty unless the MSC is replaced at the time of the CSC swap... YMMV

02-27-2016, 10:17 AM	#16 (permalink)
RonRizz A True Z Fanatic Join Date: Aug 2011 Location: Pine grove, Pa Posts: 2,136 Drives: 2 feet, 3 pedals Rep Power: 6775	When the dealer replaced my short block, at 24k miles, they also told me the clutch and flywheel had serious burn marks, and offered to replace it at $0 labor... $1800 for parts. I told him I have been driving manuals for 30+ years, (and I drive like an old man) and there was no possible way that was the case. He told me I could stop in and see the disc for myself. (I'm positive every dealer has a "shelf disc" and flywheel for such occasions) I told him to re-assemble, and I'd take my chances, knowing that if in fact it does fail, I'd go aftermarket anyway. That was almost 20k miles ago........Clutch is still perfect. Smashley, MagmaRed370z, littlejuanito and 1 others like this. __________________ P99rs Head Unit--- Amps- 2 Pioneer Prs800d --- Zapco ST1000MX---Zapco ST-4XSQ---- SI BM mk5 Subs---SI TM65v2 Midbass--- SI M3 mids--- SI M25 xbl2 tweeters ----- 2016 MECA street class 3rd place at world finals

02-29-2016, 02:45 PM	#17 (permalink)
Joe@ZSpeed A True Z Fanatic Join Date: Mar 2011 Location: Ohio Posts: 1,304 Drives: Nissan Rep Power: 342999	Just make sure they change the master cylinder! Guys, I hate to say this but we have had multiple places we've sent parts to (new master and slave, clutch etc.) and they are only changing the slave, Shoving the master cylinder in the toolbox or something and not actually changing them! Mark the new master, Check it once you get your car back and ASK FOR YOUR OLD PARTS BACK before the work is done so they know you want them back!! kenchan, JARblue, RN SHARK and 2 others like this. __________________ http://photos.zspeedperformance.com/...ardsize=468x60 Phone *937-506-7224* E-Mail Sales@Zspeed.com www.ZSPEED.com

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03-02-2016, 01:03 AM	#25 (permalink)
kbc749 Base Member Join Date: Jan 2015 Location: Columbus Ohio Posts: 161 Drives: 2010 370z 6MT Rep Power: 10	Same thing happened to me, I was stranded in the middle of nowhere in Nebraska, not covered under warrenty and basically told me it was "normal wear and tear" which its not. But I love the car so...

03-02-2016, 02:08 AM	#26 (permalink)
Z_ealot A True Z Fanatic Join Date: Sep 2010 Location: Albuquerque, NM Posts: 2,045 Drives: 09 370Z Touring/Sprt Rep Power: 10091	Off topic a little and sorry for the thread jack, but just curious...is the zspeed csc reuseable if at some point you just need to change the clutch out?

03-02-2016, 09:11 AM	#28 (permalink)
2011 Nismo#91 A True Z Fanatic Join Date: Mar 2011 Location: NJ Posts: 2,402 Drives: slowly Rep Power: 40569	I'm still a little dubious about the master cylinder being failure prone, there have been more documented failures of the heavy duty CSC then the master cylinder. If some shops are lying about replacing parts and sending cars back in non-working condition what makes you think they are even replacing the CSC instead of just topping off the fluid and sending the car back. I think there have been only 3 people here that actually know their MC went bad one of which had multiple failures which leads me to believe something else is causing it rather then getting multiple MCs in a row that are defective. I think it's more effective to say make sure the shop actually does the work they say they do rather then say all MCs are weak and need to be replaced.

03-02-2016, 10:25 AM	#30 (permalink)
mishuko A True Z Fanatic Join Date: Jul 2014 Location: bouncin on tigga Posts: 8,062 Drives: '12 Z Rep Power: 9435	I think it's even noted that the manufacturer will not honor any warranty unless the MSC is replaced at the time of the CSC swap... YMMV