Warning - dealer oil change

ZKindaGuy · 11-07-2009, 03:06 PM

Quote:

Originally Posted by Zsteve

Why did you pay for it the first time? I would have made them pay or at least have the insurance pay for it. This kinda goes to what I was saying in another thread that had a chart on problems reported with various cars. Some people fix them themselves while others will take it in for something like this.

I didn't discover it the first time until the day after the oil change. Because the car was away from the service dealer for 24 hours they WOULD claim that the cause was questionable and would deny the claim. This second time they couldn't deny it because it was off the lot 5 minutes only before I discovered it.

As for the insurance my deductable the first time was at $500 with the average coverage. So the net $389 the insurance would pay would have been placed right back on the next renewal which was coming up that following month.

And don't even be foolish enough to think that wouldn't have happen because I have experienced it several times in the past for other cars I have owned no matter what insurance I was with.

Now with my renewal my deductable is now only $250 and my premium was lowered $60 / month and my coverage is maximum. I would hate to have seen what my renewed premium would have been if I hadn't just ate the fix myself like I did.

Zsteve · 11-07-2009, 04:15 PM

Quote:

Originally Posted by ZKindaGuy

I didn't discover it the first time until the day after the oil change. Because the car was away from the service dealer for 24 hours they WOULD claim that the cause was questionable and would deny the claim. This second time they couldn't deny it because it was off the lot 5 minutes only before I discovered it.

As for the insurance my deductable the first time was at $500 with the average coverage. So the net $389 the insurance would pay would have been placed right back on the next renewal which was coming up that following month.

And don't even be foolish enough to think that wouldn't have happen because I have experienced it several times in the past for other cars I have owned no matter what insurance I was with.

Now with my renewal my deductable is now only $250 and my premium was lowered $60 / month and my coverage is maximum. I would hate to have seen what my renewed premium would have been if I hadn't just ate the fix myself like I did.

Thats one thing I do HATE about Nissan they wiggle out of a fix every chance they get. I would have called the bosses all the way up and made such a big stink that they would take care of it to shut me up. One thing I hate is paying for a $37K car and getting shitty customer service.

Trips · 11-07-2009, 04:20 PM

Quote:

Originally Posted by Zsteve

Thats one thing I do HATE about Nissan they wiggle out of a fix every chance they get. I would have called the bosses all the way up and made such a big stink that they would take care of it to shut me up. One thing I hate is paying for a $37K car and getting shitty customer service.

I agree

VCuomo · 11-08-2009, 01:21 AM

Quote:

Originally Posted by Zsteve

Thats one thing I do HATE about Nissan they wiggle out of a fix every chance they get. I would have called the bosses all the way up and made such a big stink that they would take care of it to shut me up. One thing I hate is paying for a $37K car and getting shitty customer service.

Hopefully you realize that the OP's problem is a dealership issue - NOT a Nissan issue...

Matt · 11-08-2009, 01:32 AM

Quote:

Originally Posted by VCuomo

Hopefully you realize that the OP's problem is a dealership issue - NOT a Nissan issue...

The OP's problem is a ignorant technician issue - NOT a dealership issue...

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