At what point...

osbornsm

I paid 2 weeks ago for a canned NA tune, submitted a ROM file for processing and have not heard from the tuner since.
- E-mails and phone calls go unanswered thus far.

I won't mention whom.

My Question: At what point do i reverse the Credit card payment for a service that has not been rendered?

Thank you,
~ Concerned Citizen

kenchan

when u get the bill from your creditcard company. just dispute it. have them investigate.

Nixin

I dont see why you don't mention the tuner? It may prevent other people on this forum from getting the same type of poor service. I hope you can get this resolved asap.

osbornsm

I'll only throw him under the bus if he doesn't come thru. I'll give the man a chance.

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osbornsm

Well... i GAVE him a chance.

I wonder if he answers phone calls from his bank?

dP3NGU1N

I've waited like a month in between tunes with the tuner I have..... The guy's responsible for my car so I'm not gonna go around pissing him off but it does drive me mad.

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osbornsm

I can wait, fine.

But he hasn't answered a call.
His voicemail is full.
And he doesn't reply to e-mail.

So at this point, i've been scammed.

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birdman71

Sorry to hear brotha. Might wanna go ahead and figure on letting the forum know whom this scammer is and see what Trips or anyone can do for you here on the forum and as for the charge just dispute it through the credit card company when they bill you.

You don't even have to explain to them this entire debacle. Just tell them straight up you didn't make the charge and it will get reversed.
If you tell them everything there's more information for them to deny your claim.

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barncobob

who is it? save your brothers from the same fate...

osbornsm

He has until i get home and check the remote server on which my file is supposed to be placed.

If the refresh button yields no results tonight... i shall be DAMN sure he doesn't do this to anyone else.

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birdman71

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JARblue

Is your tuner at SEMA? Not saying he shouldn't have responded before the show started yesterday.

If it's who I think it is, he won't give a damn how much you bad mouth him. But it will probably get his attention and you a response

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SouthArk370Z

I won't give away your secret but it doesn't take a Richard* Tracy to look at your previous posts and figure out who it is.

Judging by past posts on this site about your tuner, he does well at tuning but communicating with customers seems to be a foreign concept to him.

Good luck.

Edit: ROFLMAO The site's filter replaces a common nickname for Richard with asterisks.

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SwissCheese

Lol, yea, I recognized the name/avatar from the other threads.

Hopefully everything gets sorted out!

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osbornsm

Thank you very kindly.

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