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Im having the same issue. I purchased a wing on ebay from them and they never shipped anything or responded to me or Paypal after I filed the claim. The other thing that kills me is that they post on these forums and still never get back to me after I have messaged and called repeatedly. After I got my money back from Aerojacket through my paypal claim, I decided to purchase the wing from Fly1 and mentioned my issue with Aerojacket not shipping my item and never responding. Lohit was super quick and nice to respond to me when I went to place my order but now doesnt respond to my emails or calls. I had to open up a dispute and im going to do a chargeback on my card as I see its pretty much the same issue all over again, especially if Aero and Fly1 get their parts from the same people. Screw that mess
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Lohit and Fly1 are completely separate from Alex and Rich at Aerojacket. Lohit has outstanding customer service and response time and still should be a trusted source to buy from. I know I will be buying from him here soon in the future :tiphat: |
Thanks for clearing that up l if that is the case. He's responded to me now in all fairness. It's not a knock on him as he was nice enough to honor a black Friday deal after the day passed for the offer. The thing I can't stand is vendors that are so quick to take your money but then never respond again. Before I go any further with my experience, I'll wait to see how quickly things are handled. I've been screwed in the past for thousands of dollars due to situations like this so hopefully you'll pardon me for being quite sensitive to this stuff.
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Just spoke with Lohit over the phone. Super nice guy and he made everything right. To clear things up, hes in no way affiliated with Rich from Aerojacket so no one has to call him to get to Rich. Hes totally separate.
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What phone number are you guys using?
I just ordered a front lip from them on the 26th (of november) and have had the money taken out of my paypal account. I emailed the company and have yet to hear a response. ...After reading this stuff... I'm worried to say the least. |
after ordering my amuse front bumper back in september it finally arrived, havnt check the bumper yet. Ill keep yall posted
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I forget what Aerojacket's is, I have Rich's personal cell number but I will not put that on a public forum out of respect for him and what his family may be going through. |
I suggest you guys make paypal claims or contact aerojacket via FB. Finally getting my side blades delivered, lets hope they get delivered and they get here in one piece. Will post more info soon!
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I wish to handle this as diplomatically as possible, but it's getting ridiculous now. |
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Blades have been received. Why am I posting all this? To make sure you guys know that, they're making their best effort to get me my products I've ordered. I hope OP gets through to them and they deliver! Note: process handled via FB Messenger. Based on my convo. with Aerojacket: not going out of business, busy, everyone on vacation overseas, swamped, busy. |
So where can I order a Duckbill from?
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