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-   -   A problem that dealers don't even know (http://www.the370z.com/nissan-370z-general-discussions/103767-problem-dealers-dont-even-know.html)

JohnYu 05-15-2015 09:01 PM

A problem that dealers don't even know
 
Hey guys , I have a 12 nismo 370z and I have heard some noise from my car , it is really hard to describe the sounds but I got lucky to record the noise by iPhone 6 , the reason why I want to post a audio file on the forum because I took my car to biggest Nissan dealership in Charlotte nc two weeks ago , they heard the noise comes from my car too but they are just cant tell me what is wrong with the car and where does the noise come from . They have my car over 2 weeks now , and they have drove my car over 250miles by the time I just took my car to the dealer !!!!!!!!!!!!! From 2 weeks till today , the only answer they can give me is : we tried everything we could , and we don't see any problems, but we heard the noise , we will keep trying to find out the noise problem . . I don't know what to do now guys , they may just going to put more miles into my car and still can not give me a damn answer ! Please help me to post a audio on the forum so that everyone can hear that see what is going out , maybe one of your guys have the same proble to your car !! Thanks !!!! Anybody are interesting in listen to the noise I would be more than happy to send you the audio file by email easily ! I bet you do wanna know what type of noise that dealer can't even tell , right ?

tnav 05-15-2015 09:31 PM

Does it go away when you press the clutch? If you get close to a wall of some sort such as a drive-thru, you'll be able to hear it more

JohnYu 05-15-2015 09:48 PM

Quote:

Originally Posted by tnav (Post 3199571)
Does it go away when you press the clutch? If you get close to a wall of some sort such as a drive-thru, you'll be able to hear it more

Ok , from what I have been experience the noise is more coming from driver seat area , it sounds more like 2 pics metal concat each other , more sounds like ecu or fuel pump just like Z z zz zzzz zz z zz zzzzzz that type high pitched sounds, it used to happen on low speed , now I just can hear it more offen on high speed which Is 65 miles or higher , I have record the noise by using my iPhone voice memo app , I am trying to upload it see if you guys have the same problem, but I don't know how to ....

JohnYu 05-15-2015 09:51 PM

Quote:

Originally Posted by tnav (Post 3199571)
Does it go away when you press the clutch? If you get close to a wall of some sort such as a drive-thru, you'll be able to hear it more

Hey man , if you want you can send me your email address so that I can just send the audio to you easy if you want to hear it .

Zoren 370 05-15-2015 10:00 PM

The dealership drove your Z for 250miles and not even a solution to your problem?

I bet every sales rep or service advisor took turns joy riding your Z.
Worst used it to for customers to test drive looking to buy a Z.

You should have charged them with the miles. I'll burn that dealership down.

JohnYu 05-15-2015 10:07 PM

Quote:

Originally Posted by Zoren 370 (Post 3199587)
The dealership drove your Z for 250miles and not even a solution to your problem?

I bet every sales rep or service advisor took turns joy riding your Z.
Worst used it to for customers to test drive looking to buy a Z.

You should have charged them with the miles. I'll burn that dealership down.

I know , I am really pissed ! But I have no prove to show they drove my car 250miles .... I didn't take a pic of my car mileage.

Jordo! 05-15-2015 10:46 PM

High pitched whine or metal-on-metal?

If the former, it's something electrical -- there used to be a known issue with "ECU whine".

There is also an occasional fuel pump whine that can be heard when shutting the car down -- it's possible that something is amiss with the pump or the switch for it. I can't recall the exact reason for the noise, but its worth checking.

If it's metal-on-metal, the brake dust shield can make contact with the caliper and cause a horrendous metal on metal screeching noise.

On inspection, nothing will be apparent and it doesn't even seem to cause any visible scoring or damage. Basically, the shield just has to be bent back a bit for a few mm of extra clearance.

Can you post a recording of the sound?

cooltoy 05-15-2015 11:31 PM

Did you record the sound as a video or an audio file?

If you recorded it as a video file, just put it up on youtube and hen post the link here.

JohnYu 05-16-2015 12:13 AM

Quote:

Originally Posted by Jordo! (Post 3199616)
High pitched whine or metal-on-metal?

If the former, it's something electrical -- there used to be a known issue with "ECU whine".

There is also an occasional fuel pump whine that can be heard when shutting the car down -- it's possible that something is amiss with the pump or the switch for it. I can't recall the exact reason for the noise, but its worth checking.

If it's metal-on-metal, the brake dust shield can make contact with the caliper and cause a horrendous metal on metal screeching noise.

On inspection, nothing will be apparent and it doesn't even seem to cause any visible scoring or damage. Basically, the shield just has to bei bent back a bit for a few mm of extra clearance.

Can you post a recording of the sound?

I did record a audio file by using iPhone voice memo app , don't know how to post it on the forum, send me the email address I can just send the audio by email

JohnYu 05-16-2015 12:14 AM

Quote:

Originally Posted by cooltoy (Post 3199624)
Did you record the sound as a video or an audio file?

If you recorded it as a video file, just put it up on youtube and hen post the link here.

I recorded it as audio file , don't know how to post it here , I can send it to you by email if you want

cooltoy 05-16-2015 12:49 AM

Can you zip it?

cooltoy 05-16-2015 12:54 AM

If so, make sure the zipped file is 97.7 kb or less, then click on go advanced, then click on the paper clip icon and browse for your file and post.

dP3NGU1N 05-16-2015 01:25 AM

Can you upload to youtube and share a link?

DEpointfive0 05-16-2015 01:40 AM

Quote:

Originally Posted by JohnYu (Post 3199636)
I recorded it as audio file , don't know how to post it here , I can send it to you by email if you want

PM'd

UNKNOWN_370 05-16-2015 01:59 AM

Quote:

Originally Posted by Jordo! (Post 3199616)
High pitched whine or metal-on-metal?

If the former, it's something electrical -- there used to be a known issue with "ECU whine".

There is also an occasional fuel pump whine that can be heard when shutting the car down -- it's possible that something is amiss with the pump or the switch for it. I can't recall the exact reason for the noise, but its worth checking.

If it's metal-on-metal, the brake dust shield can make contact with the caliper and cause a horrendous metal on metal screeching noise.

On inspection, nothing will be apparent and it doesn't even seem to cause any visible scoring or damage. Basically, the shield just has to be bent back a bit for a few mm of extra clearance.

Can you post a recording of the sound?

Remember the good ole days of ECU whine, rear latch issue, axle slack and oil consumption? lol That was before fuel starve, csc, etc... lol

Read T 05-16-2015 05:51 AM

East Charlotte Nissan?

onzedge 05-16-2015 06:09 AM

Quote:

Originally Posted by Zoren 370 (Post 3199587)
The dealership drove your Z for 250miles and not even a solution to your problem?

I bet every sales rep or service advisor took turns joy riding your Z.
Worst used it to for customers to test drive looking to buy a Z.

You should have charged them with the miles. I'll burn that dealership down.

:iagree:

JohnYu 05-16-2015 09:12 AM

Quote:

Originally Posted by Read T (Post 3199768)
East Charlotte Nissan?

yeah man

JohnYu 05-16-2015 09:17 AM

Quote:

Originally Posted by cooltoy (Post 3199624)
Did you record the sound as a video or an audio file?

If you recorded it as a video file, just put it up on youtube and hen post the link here.

I don't know how to man , I bet you are really interesting in listening to the noise audio file , that might happen to your car , pm the email address, I can send it to you .

JohnYu 05-16-2015 09:23 AM

By the way , they used listening tool to locate the noise , it is actually coming from the passage side , somewhere near the door and seat areas, they told me they check every parts inside out , still can't tell me what is going on , and then they just took of my passage seat and tried to tide out the wines under the seats .................... Guys ,,,, really frustrating.

JohnYu 05-16-2015 09:27 AM

Quote:

Originally Posted by JohnYu (Post 3199875)
By the way , they used listening tool to locate the noise , it is actually coming from the passage side , somewhere near the door and seat areas, they told me they check every parts inside out , still can't tell me what is going on , and then they just took of my passage seat and tried to tide out the wines under the seats .................... Guys ,,,, really frustrating.

Anybody wanna listen the noise audio file just feel free to pm your email address , if is a serious problem that Nissan don't even know that means can happen to your car too , doesn't hurt anything to listen it !!!

Chuck33079 05-16-2015 09:47 AM

Could it be a result of hopping a median while talking on the phone?

volusia 05-16-2015 09:48 AM

I know , I am really pissed ! But I have no prove to show they drove my car 250miles .... I didn't take a pic of my car mileage.[/QUOTE]

Your service ticket R.O (repair order) should have miles in and out.

JohnYu 05-16-2015 09:55 AM

Quote:

Originally Posted by Chuck33079 (Post 3199887)
Could it be a result of hopping a median while talking on the phone?

What do you mean ?

Chuck33079 05-16-2015 10:36 AM

Quote:

Originally Posted by JohnYu (Post 3199889)
What do you mean ?

Really? You don't know?

http://www.the370z.com/nissan-370z-g...bless-you.html

JohnYu 05-16-2015 10:50 AM

Quote:

Originally Posted by Chuck33079 (Post 3199898)

......

OTW Z-Boy 05-16-2015 11:58 AM

On the whole miles debate... They didn't give you an "sow" statement of work when you dropped the car off? I usually get one at the stealership before work is performed and it has the miles logged. The same day you pick it up (if you haven't already) ask them to capture the mileage on your completed sow. Then you got em

JohnYu 05-16-2015 12:08 PM

Quote:

Originally Posted by OTW Z-Boy (Post 3199927)
On the whole miles debate... They didn't give you an "sow" statement of work when you dropped the car off? I usually get one at the stealership before work is performed and it has the miles logged. The same day you pick it up (if you haven't already) ask them to capture the mileage on your completed sow. Then you got em

Yeah , they said they have to test drive to capture the noise from my car , and as pay back they gave me a rental car which I have put 700miles on it .

JC-Nismo 05-16-2015 12:11 PM

Quote:

Originally Posted by Chuck33079 (Post 3199898)

BUSTED....................LMFAO!!!
:owned:

vtec to vvel 05-16-2015 02:19 PM

Quote:

Originally Posted by Chuck33079 (Post 3199898)

LOL!!!!:icon18::icon18::icon18::icon18:

Quote:

Originally Posted by Zoren 370 (Post 3199587)
The dealership drove your Z for 250miles and not even a solution to your problem?

I bet every sales rep or service advisor took turns joy riding your Z.
Worst used it to for customers to test drive looking to buy a Z.


You should have charged them with the miles. I'll burn that dealership down.

LOL!!!!:icon18::icon18::icon18::icon18:

vtec to vvel 05-16-2015 02:23 PM

Quote:

Originally Posted by JohnYu (Post 3199930)
Yeah , they said they have to test drive to capture the noise from my car , and as pay back they gave me a rental car which I have put 700miles on it .

yeahhh dude, you really got them good.....#sarcasm

Jordo! 05-16-2015 02:34 PM

Quote:

Originally Posted by JohnYu (Post 3199903)
......

Oh... :icon14:

Uh, if you have a friend or local shop you trust and can get it on a lift, I would just carefully inspect undercarriage.

You could have bent an exhaust shield or hanger something, or maybe some road debris flew up and got caught between two metal parts of the car, and now grinds or rattles depending on the circumstances.

On the bright side, its not likely to be anything critical if nothing was found after the dealership carefully inspected. Warranty work or not, if it was something major, I'd like to think they would be both competent enough to identify it and more than happy to fix it -- they get paid either way.

Keep looking under the car on the lift, you'll find something and it should be relatively minor.

vtec to vvel 05-16-2015 02:35 PM

Quote:

Originally Posted by JohnYu (Post 2538178)
I don't know why you guys bitch about my insurance payment and the a7 with nismo ? I am 20 years old and I had my license when I was 19 and I got a 370z touring which is A7 and than I joined here after 6 month I trade my z in for a nismo ,!!!! That is ! Just like that simple ? You guys who ever is paying 60 a month maybe you got your licensen when you was 16 and you are 40. Or over now ? Don't. Be joules if you can't get a bran new nismo when you was 20 ??? This is my third in past year believe or not ?

:stirthepot:

are you and bad boy buddies?

Jordo! 05-16-2015 03:03 PM

^^^

Yeesh.

Actually, FWIW, I have found millennials to, overall, be very considerate, open minded, and thoughtful relative to X'ers (my fellow mutants) and Y'ers when they were in their late teens to early 20's, but somehow we've been bombarded with outstanding exceptions on here...

Well, this is part of why they say "individual results may vary"...


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