Getting very nervous

DEpointfive0 · 01-22-2015, 07:05 PM

Quote:

Originally Posted by 4TthAnnyZ

Thats the plan, I'll give him another week (benefit of the doubt).

Anyone here that knows him, might be wise to give him a heads up that he's got some unhappy customers looking for even the slightest amount of communication...

I don't KNOW him. My shop knows Ken. BUT I did link Ken to this post on FB

And I do have Shine parts on my car without any problems with fitment or anything. I personally think they're really backed up, but you guys do what you gotta do

4TthAnnyZ · 01-22-2015, 07:25 PM

Quote:

Originally Posted by DEpointfive0

I don't KNOW him. My shop knows Ken. BUT I did link Ken to this post on FB

And I do have Shine parts on my car without any problems with fitment or anything. I personally think they're really backed up, but you guys do what you gotta do

Backed up or not, it would be proper business practice to answer calls and/or respond to emails from people that have paid him a lot of money for his products, even if it is just to tell us that he's backed up.

If this business is just something he is doing on the side and he is occupied with life in general, then he should probably delegate someone to handle customer relations.

DEpointfive0 · 01-22-2015, 09:20 PM

Quote:

Originally Posted by 4TthAnnyZ

Backed up or not, it would be proper business practice to answer calls and/or respond to emails from people that have paid him a lot of money for his products, even if it is just to tell us that he's backed up.

If this business is just something he is doing on the side and he is occupied with life in general, then he should probably delegate someone to handle customer relations.

I'm not backing him up... And I agree with you.

Amj2020 · 01-23-2015, 08:30 AM

I appreciate anything you did DE. Does anyone here actually personally know Ken Ching and can get his attention to this thread? Or to the plight of his customers? That would be amazing. I know some of our forum sponsors deal regularly with him, PLEASE PLEASE PLEASE help me with this problem, my wife is already pissed that I spend this much on the car, but she certainly isnt down with me giving away money for nothing.

01-23-2015, 08:30 AM	#4 (permalink)
Amj2020 Enthusiast Member Join Date: Mar 2012 Location: NY/LI Posts: 393 Drives: MB Z,Jeep,BMW Rep Power: 14	I appreciate anything you did DE. Does anyone here actually personally know Ken Ching and can get his attention to this thread? Or to the plight of his customers? That would be amazing. I know some of our forum sponsors deal regularly with him, PLEASE PLEASE PLEASE help me with this problem, my wife is already pissed that I spend this much on the car, but she certainly isnt down with me giving away money for nothing. __________________ 2012 Magnetic Black 370z \| Fast Intentions CBE \| Stillen G3 \| Motordyne ART \| H&R Coilovers \| Work Emotion \| Fujimura \| Uprev \| Amuse\| GT-R Start

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