For those looking for navigation and radar/laser protection - FYI

Robert_Nash

I've been spoiled by having GPS navigation in all my vehicles for many years now and, as you know, there is no factory option for Navigation in the NISMO; so...a couple of weeks after picking up my 2011 NISMO I bought a "Passport iQ" which is Escort's unit that combines Navigation with their best radar/laser detection (same circuitry as their 9500ix).

After living with it for the past four months or so, I can say that I do like the unit a lot - that the navigation is as good as any I've seen in the aftermarket and the radar/laser protection are excellent. Also, like the 9500ix, locations of speed traps, red-light cameras, etc are updated weekly and can be downloaded to the unit. It's a pricy unit ($650) but compared to buying a 9500ix and then a separate nav unit, not a bad deal overall and they do, now, give an $80 trade in value to older Escort units.

I do have one complaint with Escort...when I ordered my unit, all the video ads and other material on Escort's website clearly said that the unit also had Bluetooth capability which, even now, is NOT TRUE. However, that isn't my actual complaint; while I thought it would be a nice feature to have, I almost never take phone calls (hands free or otherwise) while driving anyway. However, I do expect to get what a manufacturer says I'm going to get...more importantly, I value honesty.

My complaint is that for many weeks (until about mid-April) and even after a formal BBB complaint, Escort refused to change their ads and kept advertising that Bluetooth capability was included in the unit when they clearly knew it was not - even now, while they still say they will bring the unit out with Bluetooth, they can't/won't give you a date for when that unit will be available...overall, this shows a pretty serious lack of honesty and integrity on the part of Escort and a total refusal to acknowledge that they did anything wrong.

I still like their products although I don't know if I'll buy from them again...I've concluded that I can't expect much from them in the way of customer service or much of anything else once I've given them my money which isn't unusual these days (although it still stinks).

Overall recommendation is - if you want th convenience of navigation and great radar/laser detection in one unit; this is a good choice.

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Robert
-My Basset Hound Is Smarter Than Your Honor Student and Barack Obama -