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Meulen's 40th journal

well..... looks like my front bumper has to come off again! Really didn't want to do it just yet. Z1 sent me the wrong oil lines for my oil cooler.

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Old 01-15-2014, 09:04 AM   #1 (permalink)
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well.....


looks like my front bumper has to come off again! Really didn't want to do it just yet. Z1 sent me the wrong oil lines for my oil cooler. They asked me to take pictures so I took the car back apart and took pictures of all the lines and how I had to loop the one line all the way down to the steering cooler to take out the slack because it was way too long. Aparantly thaty wasn't good enough for them. They just emailed me and asked that I take the car apart again and take pictures measuring the lines. So not only do I have to take the car a part and let it sit while I wait for them to resolve this, I have to take off the line that actually fit!!!!! Not to mention this has taken 3 weeks of emails and them not responding to me. If it had gone any longer I would've just called. But, they've really done a nice job of pissing me off. My $1500 order with them wasn't good enough for good customer service I guess!!!! REALLY dissapointed in them right now!!
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Old 01-15-2014, 11:45 AM   #2 (permalink)
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U know what happens next.... Z1 loses a customer im sure
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Old 01-15-2014, 12:47 PM   #3 (permalink)
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U know what happens next.... Z1 loses a customer im sure
so soon into my build too...shame!

Here's the latest. They got back to me and are now saying I routed the lines "too high" on the radiator shroud and that's why my lines aren't fitting right.

Let's think about this!..........
I have one line waaaaay to long. Long enough to loop all the way down to the steering cooler to pull out all the slack. If i mounted them too high, wouldn't that take out slack on the line!!!!!! duh! I just said I had too much slack!

I was looking at there insalation photo and how they showed the lines run in front of the CAI. I could never do that with my lines. The other line is too short to pull that off. Which leads me to believe they sent me the wrong line kit all together.

So after all the that, they said running it the way it is won't hurt anything!!!
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Old 01-15-2014, 03:41 PM   #4 (permalink)
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I see your point. But if Z1 says it will work...then it works....
The main issue would be if it is the wrong kit, that the mm\diameter of the lines is the same size....
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Old 01-15-2014, 03:53 PM   #5 (permalink)
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I see your point. But if Z1 says it will work...then it works....
The main issue would be if it is the wrong kit, that the mm\diameter of the lines is the same size....
honestly, it's a lot cheaper to make those lines yourself. I paid a premium for a kit that fit and I didn't have to make. I did not receive what I paid for.
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Old 01-15-2014, 04:23 PM   #6 (permalink)
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Originally Posted by Luciano13 View Post
I see your point. But if Z1 says it will work...then it works....
The main issue would be if it is the wrong kit, that the mm\diameter of the lines is the same size....
just because it will work doesn't mean its right. sure you can coil up the extra but then its not neat and tidy, and when your showing cars, you need neat and tidy not it works!
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Old 01-17-2014, 12:53 PM   #7 (permalink)
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just because it will work doesn't mean its right. sure you can coil up the extra but then its not neat and tidy, and when your showing cars, you need neat and tidy not it works!
I hear ya clear Im on Meulen's side...
I didn't see any pics so i don't know how it looks.
Yes if it looks like @ss and its not the right kit. Z1 shouldn't be making excuses on issuing u the proper kit.......
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Old 01-17-2014, 08:58 PM   #8 (permalink)
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I hear ya clear Im on Meulen's side...
I didn't see any pics so i don't know how it looks.
Yes if it looks like @ss and its not the right kit. Z1 shouldn't be making excuses on issuing u the proper kit.......
Right on,

I need to order an Oil Cooler was going to order one from them, was hoping for a better outcome here

Muelen get those headlights together, think im going to pull mine out of the car this weekend
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Old 02-13-2014, 08:49 AM   #9 (permalink)
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Originally Posted by Meulen View Post
so soon into my build too...shame!

Here's the latest. They got back to me and are now saying I routed the lines "too high" on the radiator shroud and that's why my lines aren't fitting right.

Let's think about this!..........
I have one line waaaaay to long. Long enough to loop all the way down to the steering cooler to pull out all the slack. If i mounted them too high, wouldn't that take out slack on the line!!!!!! duh! I just said I had too much slack!

I was looking at there insalation photo and how they showed the lines run in front of the CAI. I could never do that with my lines. The other line is too short to pull that off. Which leads me to believe they sent me the wrong line kit all together.

So after all the that, they said running it the way it is won't hurt anything!!!
Here's my similar experience:

I ordered the 34-row kit and received two lines of EXACTLY equal length. They were both the short lines. I took some pictures and sent them to Z1 and they had me send back one of the short lines and they sent me a longer line (only 3.5 inches longer than the short line). I wasn't able to route the line around the CAI due to length so I had to drop it in front of the radiator and around where the PS cooler lines go. It is barely long enough in this config, but it works. I'm not super happy about it either, mainly because I think there should be more slack in the lines to account for engine movement.
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Old 02-13-2014, 09:19 AM   #10 (permalink)
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Originally Posted by Mandingo View Post
Here's my similar experience:

I ordered the 34-row kit and received two lines of EXACTLY equal length. They were both the short lines. I took some pictures and sent them to Z1 and they had me send back one of the short lines and they sent me a longer line (only 3.5 inches longer than the short line). I wasn't able to route the line around the CAI due to length so I had to drop it in front of the radiator and around where the PS cooler lines go. It is barely long enough in this config, but it works. I'm not super happy about it either, mainly because I think there should be more slack in the lines to account for engine movement.
thanks. I decided to leave it for now. I, obviously, was having no luck dealing with Z1. So I'm going to tuck the lines out of sight and eventually, either make my own lines or talk to Tony at Fast Intentions about getting some from him to clean it up.

I'm a little nervous though. I bought a lot of stuff from Z1 and haven't installed it yet. I hope their other products are better! They won't see any of my business again though!!
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