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Originally Posted by Glokwork Found out today the build is going to probably take a 3rd week to complete now. Aerojacket finally called me back after 2 days and wasn't

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Old 06-08-2012, 11:29 PM   #151 (permalink)
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Found out today the build is going to probably take a 3rd week to complete now. Aerojacket finally called me back after 2 days and wasn't helpful at all. More finger pointing and passing blame to the distributor. They offered to send me a new set of fenders which would be pointless with how much is already invested in this set. I've been advised to create a thread warning people about how shitty the aerojacket fenders and customer service are, but I'm not one to bash someone and jump the gun. Gonna give it a couple days I guess and hope things start to turn around.
It sucks that you have to go through this. Hang in there, man.
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Old 06-09-2012, 09:40 AM   #152 (permalink)
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Damn, keep us updated on the install !! Good luck man

I just bought fenders, amuse front and side from aerojacket too ..
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Old 06-09-2012, 07:49 PM   #153 (permalink)
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Thanks for the support guys I'm sure things will start to turn around. Here's some pics of what I'm dealing with.












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Old 06-09-2012, 07:57 PM   #154 (permalink)
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Geesh. I do not mean to bash, but that is incredibly poor workmanship on the supplier's part. I mean, holy smokes!!! I would be livid and want some heads on a platter -- figuratively (of course). What is your plan of action? Need some "persuasion" assistance. I have some people who are pretty good at convincing people to recognize the error of their ways and make things right.
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Old 06-09-2012, 09:33 PM   #155 (permalink)
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So sad
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Old 06-10-2012, 10:11 AM   #156 (permalink)
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Geesh. I do not mean to bash, but that is incredibly poor workmanship on the supplier's part. I mean, holy smokes!!! I would be livid and want some heads on a platter -- figuratively (of course). What is your plan of action? Need some "persuasion" assistance. I have some people who are pretty good at convincing people to recognize the error of their ways and make things right.
Yeah it's pretty bad. Aerojacket has assured me out of about 40 sets this is the first one, but I'm pretty skeptical now. I've been in talks with them and Mike (Bullitt@UAM) and it sounds like he's gonna come through big time for me! Aerojacket is gonna reimburse UAM, then UAM reimburses me. That's the plan anyway but I'm not holding my breath either. As far as some "persuasion" assistance, I think I need to fly you out and take you to work with me for a few weeks! If you have any other ideas though, I'm all ears buddy!
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Old 06-10-2012, 10:17 AM   #157 (permalink)
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Yeah it's pretty bad. Aerojacket has assured me out of about 40 sets this is the first one, but I'm pretty skeptical now. I've been in talks with them and Mike (Bullitt@UAM) and it sounds like he's gonna come through big time for me! Aerojacket is gonna reimburse UAM, then UAM reimburses me. That's the plan anyway but I'm not holding my breath either. As far as some "persuasion" assistance, I think I need to fly you out and take you to work with me for a few weeks! If you have any other ideas though, I'm all ears buddy!
I am happy to oblige should it come to that. In the meantime, stay on top of these guys with phone calls and emails. Also, make sure to document every communication. It helps. It also helps to always take the high road, at least at first. Be nice, make them think that you are just asking for their help in resolving the issue, etc. A trick I learned is to always smile when you are talking on the phone -- it actually makes your voice sound different to people and you get their cooperation and understanding more effectively.

Should all else fail, let me know when you want me to fly out there. I am in the mood.
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Old 06-11-2012, 08:16 PM   #158 (permalink)
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I already knew you will have problems with the bumper once i saw the pics posted, but what is the actual fitment issue? I have to shave down the sides (the part that goes under the head light cause it was too thick) and i have to trim down the end of the main vents (the cutout for the power steering cooler) and trim a small piece for the toe hook.

Not as bad as yours though
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Old 06-15-2012, 11:15 PM   #159 (permalink)
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Went by the shop today after work and finally all the repairs are done and fitment is good! They were sanding the rear and I forgot to get a pic. Here's some pics of everything ready for primer finally!!













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Old 06-15-2012, 11:20 PM   #160 (permalink)
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Going to be a monster
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Old 06-16-2012, 07:44 PM   #161 (permalink)
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I already knew you will have problems with the bumper once i saw the pics posted, but what is the actual fitment issue? I have to shave down the sides (the part that goes under the head light cause it was too thick) and i have to trim down the end of the main vents (the cutout for the power steering cooler) and trim a small piece for the toe hook.

Not as bad as yours though
The better question would be where weren't there problems with fitment. Vent lengths had to be trimmed, areas around headlights, all the edges have been re done by hand. Same thing for the fenders, every edge on those pieces has been reshaped by hand and reinforced for added strength. These parts are now so much better than the original pieces!

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Going to be a monster
Thank you sir! Sorry to hear about your crash but hopefully you'll be back on the track soon!
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Old 06-16-2012, 07:54 PM   #162 (permalink)
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Mr. Glokwork -- those photos look encouraging.
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Old 06-16-2012, 07:59 PM   #163 (permalink)
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Damn man. Sorry to hear bout the problems. But your build is looking sweet! Can't wait to see the finish
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Old 06-17-2012, 02:52 AM   #164 (permalink)
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Looking forward to see your car ready...

All the best chad.
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Old 06-17-2012, 02:53 AM   #165 (permalink)
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Mr. Glokwork -- those photos look encouraging.
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Damn man. Sorry to hear bout the problems. But your build is looking sweet! Can't wait to see the finish
Thank you guys! Things have definitely turned around for the better and I'm on the homestretch now
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