Nissan 370Z Forum  

Project Z

Originally Posted by Mr&Mrs Well I finally got them to come clean after lots of nagging. All three sets of Zele exhaust were damaged during shipping (at least this is

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Member's 370Z Gallery


Like Tree924Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 04-04-2013, 11:12 PM   #721 (permalink)
Track Member
 
omm370z's Avatar
 
Join Date: Jul 2012
Location: Perú
Posts: 671
Drives: The Amuse!
Rep Power: 14
omm370z is on a distinguished road
Default

Quote:
Originally Posted by Mr&Mrs View Post
Well I finally got them to come clean after lots of nagging. All three sets of Zele exhaust were damaged during shipping (at least this is what I have been told). They worked out a deal for Zele to repair them and when complete air frieght them back to the U.S. I was offered a small refund to suffice my displeasure.

Im still very unhappy with the way they dealt with the problem. Depending on the time it takes to resolve this 100% I may not do business with them again. I may end up getting my other goodie before the exhaust lol
Ask for 100% money back then. No more or get a new one nothing more to decide
GaleForce likes this.
omm370z is offline   Reply With Quote
Old 04-05-2013, 05:15 AM   #722 (permalink)
A True Z Fanatic
 
GaleForce's Avatar
 
Join Date: Aug 2011
Location: Ontario, Canada
Posts: 21,749
Drives: Varis Arising II
Rep Power: 51865
GaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond repute
Default

Quote:
Originally Posted by Mr&Mrs View Post
Well I finally got them to come clean after lots of nagging. All three sets of Zele exhaust were damaged during shipping (at least this is what I have been told). They worked out a deal for Zele to repair them and when complete air frieght them back to the U.S. I was offered a small refund to suffice my displeasure.

Im still very unhappy with the way they dealt with the problem. Depending on the time it takes to resolve this 100% I may not do business with them again. I may end up getting my other goodie before the exhaust lol
That sucks.
__________________
GaleForce is offline   Reply With Quote
Old 04-05-2013, 06:14 AM   #723 (permalink)
Enthusiast Member
 
chpt11's Avatar
 
Join Date: Dec 2012
Location: Tampa
Posts: 252
Drives: '13 SPT Magma 6M
Rep Power: 12
chpt11 is on a distinguished road
Question Exhaust

Wonder why they didn't just come clean about this issue upfront? It wasn't their doing.... they would have been seen as protecting you and your investment... Provided actual customer service rather than trying to hide the issue. You would think companies would realize this. Honesty is the best policy.
Mr&Mrs and GaleForce like this.
chpt11 is offline   Reply With Quote
Old 04-05-2013, 11:56 AM   #724 (permalink)
Track Member
 
Z RATED OKC's Avatar
 
Join Date: Feb 2011
Location: On the Prowl
Posts: 656
Drives: 370z PG
Rep Power: 15
Z RATED OKC is a name known to allZ RATED OKC is a name known to allZ RATED OKC is a name known to allZ RATED OKC is a name known to allZ RATED OKC is a name known to allZ RATED OKC is a name known to all
Default

Dude I'm sorry to hear about the exhaust, people are shady its hard to trust people like that especially with your hard earned money
Mr&Mrs and omm370z like this.
__________________
Zele Replica kit, CF Pillars, 15% Tint, Vossen Cv2's, Borla CBE, Stillen g3's, Top Speed Pro1 Test Pipes, Nitrous Express kit, Amuse Front, BC BR Coilovers & Quad tips,Ray lugs,15mm spacers, custom painted headlights, Green Demon Eyes SOON TO COME Headers, Tune, aero jacket fenders
Z RATED OKC is offline   Reply With Quote
Old 04-20-2013, 02:18 PM   #725 (permalink)
A True Z Fanatic
 
Nut_N_Much's Avatar
 
Join Date: Dec 2011
Location: Pensacola Florida
Posts: 1,696
Drives: Awesome Car
Rep Power: 26
Nut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond reputeNut_N_Much has a reputation beyond repute
Default

Man Rob you need some good fortune for a change !!! Sorry brother.. I just hope the repairs don't throw off any of the alignment. Gotta keep those tips centered.. I bit the bullet and decided to build my own 3 inch exhaust.. $220 in materials, hell ya..
Nut_N_Much is offline   Reply With Quote
Old 04-20-2013, 10:52 PM   #726 (permalink)
A True Z Fanatic
 
Mr&Mrs's Avatar
 
Join Date: May 2010
Location: Tampa
Posts: 4,207
Drives: RZ34
Rep Power: 31940
Mr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond repute
Default

You dog! I will be the only full Zele in the US when everything comes in though!
GaleForce and Nut_N_Much like this.
__________________
Project Z <--Click - Check out the link too many mods to list!
Mr&Mrs is offline   Reply With Quote
Old 04-22-2013, 02:54 AM   #727 (permalink)
A True Z Fanatic
 
Mr&Mrs's Avatar
 
Join Date: May 2010
Location: Tampa
Posts: 4,207
Drives: RZ34
Rep Power: 31940
Mr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond repute
Default

Well I was gone on vacation when I made my previous post. Look what email I came home to.....

Dear Sir Robert,

I am Hidehito Atsumi from ZELE Performance in Japan. I am the officer to
manage all our products. I am very sorry for you in this time though,
we, ZELE Performance, can't provide you the strut bar because it is
already out of production. We appologize you we have missed to tell the
information to ZELE USA accurately.

We hope you can understand and keep using our products in the future.

Sincerely,

--
-------------------------------------------------
ZELE Performance Inc.
Hidehito Atsumi
Overseas Marketing Division
E-mail:atsumi@zeleperformance.com
Phone:+81-45-253-8668
FAX:+81-45-330-4849
www.zeleperformance.com
Available Time:10:00am to 6:00am on M W Th F(JST)
-------------------------------------------------


I am so pissed I asked about 3 weeks ago if this was true and was told no. Ordered back in November. This was my "special part" I was going to surprise people with because of how rare it is. I have a really bad taste in my mouth right now.

Since I still have my factory bumpers im thinking of going back to stock with a nice lip kit or something and using the extra money from selling the kit to do my motor build. Who knows, maybe I will get over it, I kind of sound like a whiny brat right now.
__________________
Project Z <--Click - Check out the link too many mods to list!
Mr&Mrs is offline   Reply With Quote
Old 04-22-2013, 04:15 AM   #728 (permalink)
A True Z Fanatic
 
simota1's Avatar
 
Join Date: May 2009
Location: Dededo, Guam
Posts: 6,642
Drives: solid red 370z 6mt
Rep Power: 405
simota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond reputesimota1 has a reputation beyond repute
Default

im sorry man.....
Mr&Mrs likes this.
__________________

***TOP SECRET/POWERHOUSE AMUSE/ARC/DAYTONA RACING/VARIS/MINES/GANADOR/J-LINE/WORK EMOTION CR KAI/GT SPEC/CARBON SIGNAL/ZOOM ENGINEERING/ CARBON FIBER ELEMENT/STILLEN/***
simota1 is offline   Reply With Quote
Old 04-22-2013, 04:58 AM   #729 (permalink)
A True Z Fanatic
 
Unique_Z's Avatar
 
Join Date: Dec 2010
Location: Brunei
Posts: 1,515
Drives: 370Z, 180SX
Rep Power: 17
Unique_Z is a splendid one to beholdUnique_Z is a splendid one to beholdUnique_Z is a splendid one to beholdUnique_Z is a splendid one to beholdUnique_Z is a splendid one to beholdUnique_Z is a splendid one to behold
Default

I'm sorry for that buddy.. I'd do the same if i were you
Mr&Mrs likes this.
__________________
My Z Build
UniqueZ
Unique_Z is offline   Reply With Quote
Old 04-22-2013, 05:26 AM   #730 (permalink)
A True Z Fanatic
 
GaleForce's Avatar
 
Join Date: Aug 2011
Location: Ontario, Canada
Posts: 21,749
Drives: Varis Arising II
Rep Power: 51865
GaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond repute
Default

That sucks. Give it some time, stuff happens. I wouldn't change your car for someone else's mistake. The kit is on, looks great, time to think of the next mod, forget about Zele.
Mr&Mrs likes this.
__________________
GaleForce is offline   Reply With Quote
Old 04-22-2013, 05:49 AM   #731 (permalink)
A True Z Fanatic
 
98intrigue's Avatar
 
Join Date: Jul 2010
Location: Clearwater, FL
Age: 39
Posts: 4,855
Drives: 2014 Viper
Rep Power: 430
98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute98intrigue has a reputation beyond repute
Send a message via AIM to 98intrigue
Default

Quote:
Originally Posted by GaleForce View Post
That sucks. Give it some time, stuff happens. I wouldn't change your car for someone else's mistake. The kit is on, looks great, time to think of the next mod, forget about Zele.
I agree. You have a great looking car with rare mods...don't let the strut bar ruin your game.
Mr&Mrs, GaleForce and chpt11 like this.
__________________
Ryan - 2014 Stryker Green Viper
Gone - a few Vipers and a couple turbo VQs
98intrigue is offline   Reply With Quote
Old 04-22-2013, 07:00 AM   #732 (permalink)
A True Z Fanatic
 
Mr&Mrs's Avatar
 
Join Date: May 2010
Location: Tampa
Posts: 4,207
Drives: RZ34
Rep Power: 31940
Mr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond repute
Default

Thanks guys thats why this forum rocks! I value everyones thoughts and opinions I will try and think about it for a little while before doing anything silly.

Quote:
Originally Posted by Iwan72 View Post
I'm sorry for that buddy.. I'd do the same if i were you
Quote:
Originally Posted by GaleForce View Post
That sucks. Give it some time, stuff happens. I wouldn't change your car for someone else's mistake. The kit is on, looks great, time to think of the next mod, forget about Zele.
Quote:
Originally Posted by 98intrigue View Post
I agree. You have a great looking car with rare mods...don't let the strut bar ruin your game.
simota1, Unique_Z, Jasonle and 2 others like this.
__________________
Project Z <--Click - Check out the link too many mods to list!
Mr&Mrs is offline   Reply With Quote
Old 04-22-2013, 11:03 PM   #733 (permalink)
Track Member
 
omm370z's Avatar
 
Join Date: Jul 2012
Location: Perú
Posts: 671
Drives: The Amuse!
Rep Power: 14
omm370z is on a distinguished road
Default

Hey robert, is everything fine with your seats and the airbag light for you?

I picked up my car today. The ugly light is gone and some other things
GaleForce likes this.
omm370z is offline   Reply With Quote
Old 04-23-2013, 12:35 AM   #734 (permalink)
A True Z Fanatic
 
Mr&Mrs's Avatar
 
Join Date: May 2010
Location: Tampa
Posts: 4,207
Drives: RZ34
Rep Power: 31940
Mr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond reputeMr&Mrs has a reputation beyond repute
Default

I actually have not fooled with it anymore yet. My lower back has been messed up for a few weeks now and I do not want to strain to pull the seats back out. With the strut bar not coming with the Zele branding im thinking of pulling the seats anyway.

Glad you got yours all sorted out though. Did they tell you what they done to fix the problem?

Quote:
Originally Posted by omm370z View Post
Hey robert, is everything fine with your seats and the airbag light for you?

I picked up my car today. The ugly light is gone and some other things
Nut_N_Much likes this.
__________________
Project Z <--Click - Check out the link too many mods to list!
Mr&Mrs is offline   Reply With Quote
Old 04-23-2013, 11:33 AM   #735 (permalink)
Track Member
 
omm370z's Avatar
 
Join Date: Jul 2012
Location: Perú
Posts: 671
Drives: The Amuse!
Rep Power: 14
omm370z is on a distinguished road
Default

Quote:
Originally Posted by Mr&Mrs View Post
I actually have not fooled with it anymore yet. My lower back has been messed up for a few weeks now and I do not want to strain to pull the seats back out. With the strut bar not coming with the Zele branding im thinking of pulling the seats anyway.

Glad you got yours all sorted out though. Did they tell you what they done to fix the problem?
For the airbag light you must install the weight sensor.

For the trunk, is about those bumper rubber things where people put a coin for the trunk trick those things must be pulled out to make pressure that fixed my noisy and lose trunk. All remains because of the amuse wing. The nismo rubbers are bigger.

Im mad because i picked up my car yesterday and today i scratched my bumper on the left almost bottom side but i really don't care it will stay like that.

The only "problem" i got i that my door handle never opens when you press the button. The shop said that there is an issue with the module and there is no signal from the BCM (i don't know if this gotta do with the miles resetingthey did) and...if i buy new one they can code it but there is no software here which sucks. So it stays like that
omm370z is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Looking for a project car. bigaudiofanat The Lounge (Off Topic) 19 07-03-2010 11:14 PM
512 Project - ATX theDreamer Texas 20 06-28-2010 10:01 AM
Project: Mothra dalparadise Nissan 370Z General Discussions 71 04-17-2010 02:31 PM
Project Mu MursePaolo Brakes & Suspension 4 07-01-2009 03:00 AM


All times are GMT -5. The time now is 09:00 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2