Customer service dead?

kenchan · 07-16-2014, 11:45 AM

btw, my posts have dramatization injected for enhanced entertainment purposes..

cigarclifford · 07-16-2014, 11:51 AM

[QUOTE=kenchan;2897776]btw, my posts have dramatization injected for enhanced entertainment purposes..[/QUOTE
Actually your posts are most sincere and believable... The slight drama adds
the final touch..... Than again I'm not a real doctor....

kenchan · 07-16-2014, 12:24 PM

Quote:

Originally Posted by cigarclifford

Actually your posts are most sincere and believable... The slight drama adds
the final touch..... Than again I'm not a real doctor....

yes, i know i have issues...

haha!

cigarclifford · 07-16-2014, 12:30 PM

Quote:

Originally Posted by kenchan

yes, i know i have issues...

haha!

Actually... no issues stand out or are prevalent and your grammar is very concise. .. Than again I'm not a real doctor

The thread of raining in Texas is a clear case of poor grammar....

kenchan · 07-16-2014, 12:32 PM

Quote:

Originally Posted by cigarclifford

Actually... no issues stand out or are prevalent and your grammar is very concise. .. Than again I'm not a real doctor

The thread of raining in Texas is a clear case of poor grammar....

i like tying in lower case as it's more like me talking casually vs writing formal sentences.

my emails at work are all documents with proper grammar and all.. but i dont want to do that here.

Davey · 07-16-2014, 12:59 PM

Hay u guys i can be typeng two.

Malm · 07-16-2014, 06:04 PM

this thread got boring real quick.

brutusvk · 07-17-2014, 06:44 PM

Finally I got ahold of two people that seemed to care. Maybe, it will get straightened out. If it is corrected, I will let everyone know. I am fair with it. I may be custom ordering a complete set of emblems along with the FairladyZ emblem anyways. Could have some cool bling for my toolbox if I have too many.

kenchan · 07-17-2014, 07:12 PM

GL... they're usually pretty good.

jaytirbhaw · 07-17-2014, 08:52 PM

I've had the experience with them ( courtesy Nissan ) where the first person I spoke to about my order was a real douche, the second ended up being really helpful though

markoware · 07-17-2014, 09:06 PM

I don't understand how a company gets to the point where poor services is okay. It does so much damage that is so hard to repair. I suppose employee engagement is a big deal. I work at a place where poor service is just not okay so it's hard to fathom.

That being said, Courtesy wowed me a couple of weeks ago. I have been ordering online from them for years and a couple of weeks ago I ordered door handles and had them shipped directly to someone to paint. Courtesy called me to confirm the order because not only was it going to a different address, but it was for a car for which I'd never ordered parts before. I know they are protecting themselves, but if nobody cared they would not have called.

Tadpole · 07-17-2014, 09:41 PM

If I get bad service the entire shop will hear about it. I'm very good at being an A hole about piss poor service. My wife will run out of the shop when I get started

brutusvk · 07-18-2014, 06:46 PM

Well, after swearing up and down they would for sure call me today. They did not call. Pretty pathetic, to be honest.

2011 Nismo#91 · 07-18-2014, 08:56 PM

kenchan · 07-18-2014, 09:04 PM

Quote:

Originally Posted by brutusvk

Well, after swearing up and down they would for sure call me today. They did not call. Pretty pathetic, to be honest.

07-16-2014, 11:51 AM	#17 (permalink)
cigarclifford A True Z Fanatic Join Date: Apr 2013 Location: Cali State Hospital Posts: 13,351 Drives: 2017 Corvette Z06 Rep Power: 458713	[QUOTE=kenchan;2897776]btw, my posts have dramatization injected for enhanced entertainment purposes..[/QUOTE Actually your posts are most sincere and believable... The slight drama adds the final touch..... Than again I'm not a real doctor.... kenchan likes this.

07-16-2014, 06:04 PM	#22 (permalink)
Malm Track Member Join Date: Jan 2014 Location: Palm Bay, Florida Posts: 706 Drives: 11 Nissan 370z bs a7 Rep Power: 12	this thread got boring real quick. __________________ 2011 370 Z Ark - Seibon - Aerojacket - Pioneer - Evo-R - Stance

07-17-2014, 06:44 PM	#23 (permalink)
brutusvk Base Member Join Date: May 2014 Location: Az Posts: 220 Drives: 2014 sport package Rep Power: 11	Finally I got ahold of two people that seemed to care. Maybe, it will get straightened out. If it is corrected, I will let everyone know. I am fair with it. I may be custom ordering a complete set of emblems along with the FairladyZ emblem anyways. Could have some cool bling for my toolbox if I have too many. Last edited by brutusvk; 07-17-2014 at 08:25 PM.

07-17-2014, 09:41 PM	#27 (permalink)
Tadpole A True Z Fanatic Join Date: Sep 2013 Location: Lockhart, TX Posts: 1,082 Drives: 13 Nissan 370Z A7 Rep Power: 18	If I get bad service the entire shop will hear about it. I'm very good at being an A hole about piss poor service. My wife will run out of the shop when I get started __________________ Takeda TR3009P Short Ram Intakes, Custom Dual Exhaust, X-Piped with 18" Resonators & TopSpeed Axle Backs. EVO-R Led Third Foglight,

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07-16-2014, 11:45 AM	#16 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	btw, my posts have dramatization injected for enhanced entertainment purposes..

07-16-2014, 12:59 PM	#21 (permalink)
Davey A True Z Fanatic Join Date: Apr 2011 Location: Indiana Posts: 3,766 Drives: '15 NISMO 6MT Rep Power: 117171	Hay u guys i can be typeng two.

07-17-2014, 07:12 PM	#24 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	GL... they're usually pretty good.

07-17-2014, 08:52 PM	#25 (permalink)
jaytirbhaw Track Member Join Date: Dec 2009 Location: NYC Posts: 814 Drives: 350z HR , Nismo 370z Rep Power: 17	I've had the experience with them ( courtesy Nissan ) where the first person I spoke to about my order was a real douche, the second ended up being really helpful though

07-17-2014, 09:06 PM	#26 (permalink)
markoware Base Member Join Date: Mar 2014 Location: Nebraska Posts: 14 Drives: 14 370z Solid Red Rep Power: 11	I don't understand how a company gets to the point where poor services is okay. It does so much damage that is so hard to repair. I suppose employee engagement is a big deal. I work at a place where poor service is just not okay so it's hard to fathom. That being said, Courtesy wowed me a couple of weeks ago. I have been ordering online from them for years and a couple of weeks ago I ordered door handles and had them shipped directly to someone to paint. Courtesy called me to confirm the order because not only was it going to a different address, but it was for a car for which I'd never ordered parts before. I know they are protecting themselves, but if nobody cared they would not have called.

07-18-2014, 06:46 PM	#28 (permalink)
brutusvk Base Member Join Date: May 2014 Location: Az Posts: 220 Drives: 2014 sport package Rep Power: 11	Well, after swearing up and down they would for sure call me today. They did not call. Pretty pathetic, to be honest.

07-18-2014, 08:56 PM	#29 (permalink)
2011 Nismo#91 A True Z Fanatic Join Date: Mar 2011 Location: NJ Posts: 2,402 Drives: slowly Rep Power: 40569