More iPhone 4 issues....

Matt · 07-12-2010, 09:51 PM

So I got my iPhone late last week and promptly switched all my data off my 3GS and gave it to my fiance and I've been using the 4 since then.

- Yes, I have the "antennae" issue, where holding it in my left hand causes the signal to degrade, or in already-low-signal areas, drop completely. This isn't an issue during calls, as I hold the phone with my right hand, but it is an issue when I'm browsing the internet or texting, where in those situations I hold the phone with my left hand and perform functions with my right hand. Yes, it sucks, and I'm guessing I'll have to cave in and get a "bumper case". Like it needs to be any bulkier.

- The proximity sensor sucks. When the iPhone gets put up to your ear, the sensor will shut off the screen so that your ear, cheek, etc. doesn't hit any buttons. Well, on many iPhones, including mine, the proximity sensor is **** and turns your screen off and on intermittently while your cheek either puts the call on hold, mutes your mic, or hangs up on them. This has happened on almost every phone call I've made so far. I've done all the resets that some people report fix the issue, but no luck so far. It's definitely the worst problem of the phone.

- The keyboard is acting weird. I've had an iphone for a few years and I'm really good at using the keyboard, in both portrait and landscape mode. However, on this new iPhone 4, I'm hitting the wrong key all the time. It's almost like it's too sensitive. Double space puts a "." in, and 70% of the time I hit double space, it registers as a "space_n" instead. It's frustrating, but hopefully I'll get used to it.

The camera is great. The HD video is great. The screen display is fantastic. The speed of switching apps and whatnot is awesome. But after dealing with the above 3 issues for only a week, I'm ready to give this to my fiance and go back to my 3GS. We'll see what the first update to IOS4 gives us.

Trips · 07-12-2010, 09:54 PM

If it's within the 30 days take it back!!! No need to off start with a bad phone.

Matt · 07-12-2010, 10:00 PM

Quote:

Originally Posted by Triple's

If it's within the 30 days take it back!!! No need to off start with a bad phone.

Everything I've read says my problems are software related, and they're affected lots of people. I think I may run into these with every 4 until some software upgrades come out. Perhaps I'll call Apple anyways.

Trips · 07-12-2010, 10:07 PM

Quote:

Originally Posted by Matt

Everything I've read says my problems are software related, and they're affected lots of people. I think I may run into these with every 4 until some software upgrades come out. Perhaps I'll call Apple anyways.

Yea, Apple will make it clear if that is a common software issue or hardware. Good luck, hopefully they workout all the bugs by Feb by then I'll be in a position to move to an Iphone or another alternative.

Matt · 07-12-2010, 10:12 PM

Here's a 103 page thread full of people with the proximity issue. Apparently returning it isn't a fix, as there are people have switched our 5 phones and can't get rid of this problem.

It's much more annoying than an antennae issue.

Apple - Support - Discussions - Issue with Proximity Sensor during calls ...

theDreamer · 07-12-2010, 10:13 PM

The issue with it being software is Apple can just say "it will be fixed in an update." Yet they never give a timeline on when the updates will come. I believe it was the early revisions of 2.0 there was a slight problem which was causing connection issues (data), and they said update will be here soon and it took 4 months.

Horseface · 07-12-2010, 10:16 PM

Take it back and wait for the next release. I bet they'll do a stealth release with mysterious fixes of all the flaws. Never buy a 1.0. Always wait for guinea pigs.

PapoZalsa · 07-12-2010, 10:24 PM

I will wait until they work out the bugs. I got until October before I can upgrade so by then it should be good.

TreeSemdyZee · 07-12-2010, 10:39 PM

I haven't had any proximity issues. It might be my elephant-like ears that keep the screen off. (and you thought my avatar was a stock photo).
Another thing that I love about this phone is that I can hear people when I'm on the phone. I've had Palm phones for years, mostly for the software that I use, and the earpieces on those phones suck major wind.

mdbrich · 07-12-2010, 10:44 PM

All i gotta say is check out the link

Consumer Reports Electronics Blog: Lab tests: Why Consumer Reports can't recommend the iPhone 4

Windex_ · 07-12-2010, 10:45 PM

Im actually happy that the white one wasnt released yet cause thats what I was waiting for... now ... I think Ill be waiting for these issues to be resolved

One_Quick_Z · 07-12-2010, 11:03 PM

I just got mine today and it wont even turn back on/ I was told the battery could be completly dead and to charge it over night. if it doesnt work they will send it in and give me a new one.

DAN

Anatoray · 07-12-2010, 11:26 PM

My issue is my home button doesn't work. Something about it is messed up, and pressing it doesn't actually press it all of the time. It works maybe 33% of the time.

The kicker? Took it into the Apple store, and the "genius" pressed the **** out of that button and "couldn't duplicate the claimed problem". So That ******* sent me on my way after potentially making it worse with the amount of force he used on the button. That marks the fourth time I've reported poor customer service for that Apple store using their own macbook demo station.

Matt · 07-12-2010, 11:30 PM

Quote:

Originally Posted by Anatoray

My issue is my home button doesn't work. Something about it is messed up, and pressing it doesn't actually press it all of the time. It works maybe 33% of the time.

The kicker? Took it into the Apple store, and the "genius" pressed the **** out of that button and "couldn't duplicate the claimed problem". So That ******* sent me on my way after potentially making it worse with the amount of force he used on the button. That marks the fourth time I've reported poor customer service for that Apple store using their own macbook demo station.

The iPhone 4 actually has a much more sensitive home button than previous generations. I hardly have to press mine to get it to work. Definitely sounds like an a sucky issue.

Pushing_Tin · 07-13-2010, 12:11 AM

Man I'm glad I stuck with my 3GS for now. I really expect more from Apple than this.

07-12-2010, 09:51 PM	#1 (permalink)
Matt A True Z Fanatic Join Date: Oct 2009 Location: Augusta, GA Age: 41 Posts: 1,680 Drives: 2010 Avalanche LT Rep Power: 19	More iPhone 4 issues.... So I got my iPhone late last week and promptly switched all my data off my 3GS and gave it to my fiance and I've been using the 4 since then. - Yes, I have the "antennae" issue, where holding it in my left hand causes the signal to degrade, or in already-low-signal areas, drop completely. This isn't an issue during calls, as I hold the phone with my right hand, but it is an issue when I'm browsing the internet or texting, where in those situations I hold the phone with my left hand and perform functions with my right hand. Yes, it sucks, and I'm guessing I'll have to cave in and get a "bumper case". Like it needs to be any bulkier. - The proximity sensor sucks. When the iPhone gets put up to your ear, the sensor will shut off the screen so that your ear, cheek, etc. doesn't hit any buttons. Well, on many iPhones, including mine, the proximity sensor is **** and turns your screen off and on intermittently while your cheek either puts the call on hold, mutes your mic, or hangs up on them. This has happened on almost every phone call I've made so far. I've done all the resets that some people report fix the issue, but no luck so far. It's definitely the worst problem of the phone. - The keyboard is acting weird. I've had an iphone for a few years and I'm really good at using the keyboard, in both portrait and landscape mode. However, on this new iPhone 4, I'm hitting the wrong key all the time. It's almost like it's too sensitive. Double space puts a "." in, and 70% of the time I hit double space, it registers as a "space_n" instead. It's frustrating, but hopefully I'll get used to it. The camera is great. The HD video is great. The screen display is fantastic. The speed of switching apps and whatnot is awesome. But after dealing with the above 3 issues for only a week, I'm ready to give this to my fiance and go back to my 3GS. We'll see what the first update to IOS4 gives us. __________________ "Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.

07-12-2010, 09:54 PM	#2 (permalink)
Trips Administrator Join Date: May 2009 Location: Disneyland, Ca Posts: 8,730 Drives: 🔰 Rep Power: 10	If it's within the 30 days take it back!!! No need to off start with a bad phone. __________________

07-12-2010, 10:12 PM	#5 (permalink)
Matt A True Z Fanatic Join Date: Oct 2009 Location: Augusta, GA Age: 41 Posts: 1,680 Drives: 2010 Avalanche LT Rep Power: 19	Here's a 103 page thread full of people with the proximity issue. Apparently returning it isn't a fix, as there are people have switched our 5 phones and can't get rid of this problem. It's much more annoying than an antennae issue. Apple - Support - Discussions - Issue with Proximity Sensor during calls ... __________________ "Any man who can drive a 370z while kissing a pretty girl is simply not giving the Z the attention it deserves." Albert Einstein....modified.

07-12-2010, 10:13 PM	#6 (permalink)
theDreamer A True Z Fanatic Join Date: Feb 2009 Location: Texas Posts: 30,879 Drives: 370z Rep Power: 4210	The issue with it being software is Apple can just say "it will be fixed in an update." Yet they never give a timeline on when the updates will come. I believe it was the early revisions of 2.0 there was a slight problem which was causing connection issues (data), and they said update will be here soon and it took 4 months. __________________ theDreamer's Z // Fast Intentions // Uprev // GTM // HKS // TEIN theDreamer's Silvia // URAS // GREDDY Houston Zs // Facebook // Twitter // Instagram

07-12-2010, 10:16 PM	#7 (permalink)
Horseface Enthusiast Member Join Date: Nov 2009 Location: Los Angeles. Posts: 253 Drives: 2010 370 Tr/Sprt/Nv Rep Power: 16	Take it back and wait for the next release. I bet they'll do a stealth release with mysterious fixes of all the flaws. Never buy a 1.0. Always wait for guinea pigs. __________________ Whinny!

07-12-2010, 10:24 PM	#8 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4500	I will wait until they work out the bugs. I got until October before I can upgrade so by then it should be good. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

07-12-2010, 10:39 PM	#9 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 60 Posts: 4,885 Drives: '09 370 & ‘14 Juke Rep Power: 27408	I haven't had any proximity issues. It might be my elephant-like ears that keep the screen off. (and you thought my avatar was a stock photo). Another thing that I love about this phone is that I can hear people when I'm on the phone. I've had Palm phones for years, mostly for the software that I use, and the earpieces on those phones suck major wind.

07-12-2010, 10:44 PM	#10 (permalink)
mdbrich Base Member Join Date: Aug 2009 Location: ATX Posts: 171 Drives: Nizmo, DD Honda Fit Rep Power: 16	All i gotta say is check out the link Consumer Reports Electronics Blog: Lab tests: Why Consumer Reports can't recommend the iPhone 4

07-12-2010, 10:45 PM	#11 (permalink)
Windex_ Track Member Join Date: May 2010 Location: SFV 818 LA Posts: 831 Drives: LOW N SLOW! Rep Power: 16	Im actually happy that the white one wasnt released yet cause thats what I was waiting for... now ... I think Ill be waiting for these issues to be resolved

07-12-2010, 11:03 PM	#12 (permalink)
One_Quick_Z A True Z Fanatic Join Date: May 2009 Location: Seneca Il Posts: 1,374 Drives: 10 Civic EX Sedan Rep Power: 219	I just got mine today and it wont even turn back on/ I was told the battery could be completly dead and to charge it over night. if it doesnt work they will send it in and give me a new one. DAN __________________ -My BRZ with exhaust will decimate all if we overnight parts from Japan- 10 Civic EX Sedan- Current Daily

07-12-2010, 11:26 PM	#13 (permalink)
Anatoray Track Member Join Date: Mar 2009 Location: Kentucky Posts: 794 Drives: 09 BLK 370Z Rep Power: 17	My issue is my home button doesn't work. Something about it is messed up, and pressing it doesn't actually press it all of the time. It works maybe 33% of the time. The kicker? Took it into the Apple store, and the "genius" pressed the ** out of that button and "couldn't duplicate the claimed problem". So That ***** sent me on my way after potentially making it worse with the amount of force he used on the button. That marks the fourth time I've reported poor customer service for that Apple store using their own macbook demo station.

07-13-2010, 12:11 AM	#15 (permalink)
Pushing_Tin A True Z Fanatic Join Date: Nov 2008 Location: Eugene, OR Posts: 2,875 Drives: E63 AMG Rep Power: 228	Man I'm glad I stuck with my 3GS for now. I really expect more from Apple than this.

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