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Internet goes in and out of connection, reset the router and now nothing works!? HELP

I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its

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Old 04-24-2010, 06:52 PM   #1 (permalink)
blue660r01
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Default Internet goes in and out of connection, reset the router and now nothing works!? HELP

I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its getting REALLY annoying. I tried to reset the router as I have done in the past only to run into a bigger issue. NOW, I cannot connect to my home wirless at all! I go to my network connections and it doesnt even show up, only other peoples wireless. I've waited as long as a half hour with everything turned off for it to do something and I have come up with NOTHING.

I even turned unplugged EVERYTHING in the outlet (TV is the same provider) and the TV is working, just no internet. I am about to lose it. Absolutely FED UP with this company all I have had is problems since day 1. Verizon here I come lol

Can anyone guide me on how to fix this? All the information is under my roomate who hasnt been here for a few days therefore I cannot call them. I tried to go to their online tech support also but all it does is freeze my browser.
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Old 04-24-2010, 06:57 PM   #2 (permalink)
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You need this:




Or reprogram it. I posted a link in the other thread.
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Old 04-24-2010, 08:53 PM   #3 (permalink)
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What about your modem? Do you have a "Jerry-Rig" for the TV and modem?

I get the problem sometimes and I have to hook the cable directly to the outlet and reset the modem. Rarely I have to reset the router.
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Old 04-24-2010, 09:50 PM   #4 (permalink)
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Quote:
Originally Posted by blue660r01 View Post
I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its getting REALLY annoying. I tried to reset the router as I have done in the past only to run into a bigger issue. NOW, I cannot connect to my home wirless at all! I go to my network connections and it doesnt even show up, only other peoples wireless. I've waited as long as a half hour with everything turned off for it to do something and I have come up with NOTHING.

I even turned unplugged EVERYTHING in the outlet (TV is the same provider) and the TV is working, just no internet. I am about to lose it. Absolutely FED UP with this company all I have had is problems since day 1. Verizon here I come lol

Can anyone guide me on how to fix this? All the information is under my roomate who hasnt been here for a few days therefore I cannot call them. I tried to go to their online tech support also but all it does is freeze my browser.
Do you have a combination modem/router? Who makes your router? Who makes your modem?

When you lose internet do you notice any loss in quality on your lower channels (basic cable channels)?

I can almost guarantee that your problem is not with your ISP but instead with your hardware.
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Old 04-24-2010, 09:59 PM   #5 (permalink)
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Linksys router. Where I took the ethernet cable that connects the router to the cable box and plugged my laptop to the cable box I was able to connect that way. But the guy at Optimum said that its something with my router. I called Linksys and they are trying to charge me $30 for them to try to help me on the phone. Ridiculous.
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Old 04-24-2010, 10:57 PM   #6 (permalink)
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The problem is all tin foil you wrapped the router with....lol

You and your tin foil...haha
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Old 04-24-2010, 11:22 PM   #7 (permalink)
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Look on the side of the router, is there a WEP and SSID numbers?
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Old 04-24-2010, 11:34 PM   #8 (permalink)
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Yeah there are numbers but I drove up to my parents house for the weekend so I could have a connection and not have to deal with this lol
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Old 04-24-2010, 11:51 PM   #9 (permalink)
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Have you tried this: click start, then click "Connect To", then click "set up a connection or network".





I'm probably telling you stuff you have done already!
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Old 04-25-2010, 02:52 AM   #10 (permalink)
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Quote:
Originally Posted by blue660r01 View Post
Linksys router. Where I took the ethernet cable that connects the router to the cable box and plugged my laptop to the cable box I was able to connect that way. But the guy at Optimum said that its something with my router. I called Linksys and they are trying to charge me $30 for them to try to help me on the phone. Ridiculous.
It's absolutely the router, then.

Pick one up at Bestbuy, unfortunately pretty much all brands are the same. Eventually it will fail and the same **** will happen.
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Old 04-25-2010, 02:54 AM   #11 (permalink)
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Buy one that could be programmed if needed.
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Old 04-26-2010, 09:06 PM   #12 (permalink)
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dd-wrt for the win!

http://www.dd-wrt.com/site/index

wont fix your current issue but if you're buying a new router, which it sounds like you need to, this firmware is awesome
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