Internet goes in and out of connection, reset the router and now nothing works!? HELP

04-24-2010, 06:52 PM

I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its getting REALLY annoying. I tried to reset the router as I have done in the past only to run into a bigger issue. NOW, I cannot connect to my home wirless at all! I go to my network connections and it doesnt even show up, only other peoples wireless. I've waited as long as a half hour with everything turned off for it to do something and I have come up with NOTHING.

I even turned unplugged EVERYTHING in the outlet (TV is the same provider) and the TV is working, just no internet. I am about to lose it. Absolutely FED UP with this company all I have had is problems since day 1. Verizon here I come lol

Can anyone guide me on how to fix this? All the information is under my roomate who hasnt been here for a few days therefore I cannot call them. I tried to go to their online tech support also but all it does is freeze my browser.

nogoodname · 04-24-2010, 06:57 PM

You need this:

Or reprogram it. I posted a link in the other thread.

PapoZalsa · 04-24-2010, 08:53 PM

What about your modem? Do you have a "Jerry-Rig" for the TV and modem?

I get the problem sometimes and I have to hook the cable directly to the outlet and reset the modem. Rarely I have to reset the router.

nuTinmuch · 04-24-2010, 09:50 PM

Quote:

Originally Posted by blue660r01

I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its getting REALLY annoying. I tried to reset the router as I have done in the past only to run into a bigger issue. NOW, I cannot connect to my home wirless at all! I go to my network connections and it doesnt even show up, only other peoples wireless. I've waited as long as a half hour with everything turned off for it to do something and I have come up with NOTHING.

I even turned unplugged EVERYTHING in the outlet (TV is the same provider) and the TV is working, just no internet. I am about to lose it. Absolutely FED UP with this company all I have had is problems since day 1. Verizon here I come lol

Can anyone guide me on how to fix this? All the information is under my roomate who hasnt been here for a few days therefore I cannot call them. I tried to go to their online tech support also but all it does is freeze my browser.

Do you have a combination modem/router? Who makes your router? Who makes your modem?

When you lose internet do you notice any loss in quality on your lower channels (basic cable channels)?

I can almost guarantee that your problem is not with your ISP but instead with your hardware.

04-24-2010, 09:59 PM

Linksys router. Where I took the ethernet cable that connects the router to the cable box and plugged my laptop to the cable box I was able to connect that way. But the guy at Optimum said that its something with my router. I called Linksys and they are trying to charge me $30 for them to try to help me on the phone. Ridiculous.

nogoodname · 04-24-2010, 10:57 PM

The problem is all tin foil you wrapped the router with....lol

You and your tin foil...haha

dad · 04-24-2010, 11:22 PM

Look on the side of the router, is there a WEP and SSID numbers?

04-24-2010, 11:34 PM

Yeah there are numbers but I drove up to my parents house for the weekend so I could have a connection and not have to deal with this lol

dad · 04-24-2010, 11:51 PM

Have you tried this: click start, then click "Connect To", then click "set up a connection or network".

I'm probably telling you stuff you have done already!

nuTinmuch · 04-25-2010, 02:52 AM

Quote:

Originally Posted by blue660r01

Linksys router. Where I took the ethernet cable that connects the router to the cable box and plugged my laptop to the cable box I was able to connect that way. But the guy at Optimum said that its something with my router. I called Linksys and they are trying to charge me $30 for them to try to help me on the phone. Ridiculous.

It's absolutely the router, then.

Pick one up at Bestbuy, unfortunately pretty much all brands are the same. Eventually it will fail and the same **** will happen.

nogoodname · 04-25-2010, 02:54 AM

Buy one that could be programmed if needed.

4r3s · 04-26-2010, 09:06 PM

dd-wrt for the win!

http://www.dd-wrt.com/site/index

wont fix your current issue but if you're buying a new router, which it sounds like you need to, this firmware is awesome

04-24-2010, 06:52 PM	#1 (permalink)
blue660r01 Guest Posts: n/a	Internet goes in and out of connection, reset the router and now nothing works!? HELP I have Cablevision here (Optimum Online) and lately my internet has been losing connection for a few minutes every so often, which recently turned into about 4-5x an hour. Its getting REALLY annoying. I tried to reset the router as I have done in the past only to run into a bigger issue. NOW, I cannot connect to my home wirless at all! I go to my network connections and it doesnt even show up, only other peoples wireless. I've waited as long as a half hour with everything turned off for it to do something and I have come up with NOTHING. I even turned unplugged EVERYTHING in the outlet (TV is the same provider) and the TV is working, just no internet. I am about to lose it. Absolutely FED UP with this company all I have had is problems since day 1. Verizon here I come lol Can anyone guide me on how to fix this? All the information is under my roomate who hasnt been here for a few days therefore I cannot call them. I tried to go to their online tech support also but all it does is freeze my browser.

04-24-2010, 08:53 PM	#3 (permalink)
PapoZalsa A True Z Fanatic Join Date: Nov 2009 Location: Not in Sunny Florida Posts: 6,358 Drives: 16 Nismo w/Tech Pack Rep Power: 4500	What about your modem? Do you have a "Jerry-Rig" for the TV and modem? I get the problem sometimes and I have to hook the cable directly to the outlet and reset the modem. Rarely I have to reset the router. __________________ 2009 370Z MB Base w/Sport Package 6MT Modshack's Custom Air Intakes /3M Clear Bra/ Illuminated Kick Plates / F. I CBE w/12" resonators / EVO-R Front Lip / Rear Hatch Wing / Tein S-Tech Springs /Ilegal Tint in the Rep. of VA/4x20mm Z1 Spacers/ Vinyl Roof/Liquid Carbon Designs

04-24-2010, 11:22 PM	#7 (permalink)
dad Grand Prix of Endurance Join Date: Nov 2008 Location: Tennessee Posts: 3,476 Drives: Mulsanne Straight Rep Power: 26	Look on the side of the router, is there a WEP and SSID numbers? __________________ We can do without any article of luxury we have never had; but once obtained, it is not in human nature to surrender it voluntary.

04-24-2010, 11:51 PM	#9 (permalink)
dad Grand Prix of Endurance Join Date: Nov 2008 Location: Tennessee Posts: 3,476 Drives: Mulsanne Straight Rep Power: 26	Have you tried this: click start, then click "Connect To", then click "set up a connection or network". I'm probably telling you stuff you have done already! __________________ We can do without any article of luxury we have never had; but once obtained, it is not in human nature to surrender it voluntary.

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04-24-2010, 06:57 PM	#2 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	You need this: Or reprogram it. I posted a link in the other thread.

04-24-2010, 09:59 PM	#5 (permalink)
blue660r01 Guest Posts: n/a	Linksys router. Where I took the ethernet cable that connects the router to the cable box and plugged my laptop to the cable box I was able to connect that way. But the guy at Optimum said that its something with my router. I called Linksys and they are trying to charge me $30 for them to try to help me on the phone. Ridiculous.

04-24-2010, 10:57 PM	#6 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	The problem is all tin foil you wrapped the router with....lol You and your tin foil...haha

04-24-2010, 11:34 PM	#8 (permalink)
blue660r01 Guest Posts: n/a	Yeah there are numbers but I drove up to my parents house for the weekend so I could have a connection and not have to deal with this lol

04-25-2010, 02:54 AM	#11 (permalink)
nogoodname Lifetime Premium Join Date: Nov 2008 Location: Montreal Posts: 22,357 Drives: E46 M3 Rep Power: 1764	Buy one that could be programmed if needed.

04-26-2010, 09:06 PM	#12 (permalink)
4r3s A True Z Fanatic Join Date: Dec 2009 Location: MD Posts: 2,077 Drives: Touring 370z Rep Power: 24	dd-wrt for the win! http://www.dd-wrt.com/site/index wont fix your current issue but if you're buying a new router, which it sounds like you need to, this firmware is awesome