UPS/government rant

TreeSemdyZee · 06-11-2017, 05:49 PM

I need to vent.

I purchased a shirt and ink pen from the Ferrari Store in Italy nearly a month ago for just over $100.

I keep checking the tracking and start seeing "Warehouse Scan". Over and over and over.

I call them and get bounced to multiple Rhodes Scholars at UPS and find out that a "TOXIC SUBSTANCE CONTROL ACT DECLARATION" has to be filled out because of the ink pen. My response to the guy was of course, "Are you KIDDING me?"

After multiple back and forths with UPS and the store, another UPS person calls me and tells me that the importer has to fill that out (like I'm a frickin' importer).

I fill it out per her instructions and now they attempted to deliver.

I get home to see a COD charge of $322.66!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

Might I just say I'm pissed.

Documentation of rant over (because I'm still ranting, just not typing). Shipment going back to Italy.

eastwest2300 · 06-11-2017, 08:27 PM

Quote:

Originally Posted by TreeSemdyZee

I need to vent.

I purchased a shirt and ink pen from the Ferrari Store in Italy nearly a month ago for just over $100.

I keep checking the tracking and start seeing "Warehouse Scan". Over and over and over.

I call them and get bounced to multiple Rhodes Scholars at UPS and find out that a "TOXIC SUBSTANCE CONTROL ACT DECLARATION" has to be filled out because of the ink pen. My response to the guy was of course, "Are you KIDDING me?"

After multiple back and forths with UPS and the store, another UPS person calls me and tells me that the importer has to fill that out (like I'm a frickin' importer).

I fill it out per her instructions and now they attempted to deliver.

I get home to see a COD charge of $322.66!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !

Might I just say I'm pissed.

Documentation of rant over (because I'm still ranting, just not typing). Shipment going back to Italy.

Nixin · 06-11-2017, 09:32 PM

OP, I feel your pain. Consider yourself lucky that you don't live in Canada and paying in Canadian dollars. Sh!t, you'd be paying about 30% more on top of what you already paid.
It would have been almost cheaper to go to Maranello and buy the goodies there.

TreeSemdyZee · 06-11-2017, 10:11 PM

Quote:

Originally Posted by Nixin

OP, I feel your pain. Consider yourself lucky that you don't live in Canada and paying in Canadian dollars. Sh!t, you'd be paying about 30% more on top of what you already paid.
It would have been almost cheaper to go to Maranello and buy the goodies there.

It's going back to Italy. NONE of that $322 is for the product. It's for "warehousing" and "customs taxes". Kind of reminiscent of The Mafia.

And it's UPS' screw-up. They NEVER contacted me or the Ferrari Store.

06-11-2017, 05:49 PM	#1 (permalink)
TreeSemdyZee Premium Member Join Date: Dec 2009 Location: Kentuck-IANA Age: 60 Posts: 4,885 Drives: '09 370 & ‘14 Juke Rep Power: 27409	UPS/government rant I need to vent. I purchased a shirt and ink pen from the Ferrari Store in Italy nearly a month ago for just over $100. I keep checking the tracking and start seeing "Warehouse Scan". Over and over and over. I call them and get bounced to multiple Rhodes Scholars at UPS and find out that a "TOXIC SUBSTANCE CONTROL ACT DECLARATION" has to be filled out because of the ink pen. My response to the guy was of course, "Are you KIDDING me?" After multiple back and forths with UPS and the store, another UPS person calls me and tells me that the importer has to fill that out (like I'm a frickin' importer). I fill it out per her instructions and now they attempted to deliver. I get home to see a COD charge of $322.66!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ! Might I just say I'm pissed. Documentation of rant over (because I'm still ranting, just not typing). Shipment going back to Italy. __________________ Borla S-Type \| Motordyne \| Z1 (lots) \| South Bend \| K&N \| Nismo/Nismo S-Tune \| Eibach \| Aerojacket \| Fujimara \| Spl \| ZSpeed Performance \| Kenwood-Infinity-Sound Ordnance \| Whiteline \| Ecutek \| Hotchkis \| Clazzio \| VQ Vortex \|Morimoto XB \|Dynosty Tune 329.64hp 265.73 ft/lb

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06-11-2017, 09:32 PM	#3 (permalink)
Nixin A True Z Fanatic Join Date: Sep 2015 Location: GWN Posts: 3,488 Drives: Goodbye Z! Rep Power: 19833	OP, I feel your pain. Consider yourself lucky that you don't live in Canada and paying in Canadian dollars. Sh!t, you'd be paying about 30% more on top of what you already paid. It would have been almost cheaper to go to Maranello and buy the goodies there.