dealer crashes customer's Z

carlitos_370z · 06-02-2015, 01:55 PM

I take my hat off for the way that you make the new deal with the guy dude!

just awesome... I pay that other dealer wont do that for him...

So good job!

.c2 · 06-10-2015, 09:47 PM

Now if only every dealer in the world handles these cases as well as you do. Over in BC Canada we've had a few incidents that went quite viral of some guys at Audi doing the same thing, nearly totaling a few S4's. The customer in these cases had to fight with the dealership for compensation, but seems like you handled it great. Props to you guys for that, if I was local to the dealership I would definitely be taking my business to you

birdman71 · 07-31-2015, 06:25 PM

Good job on making things right you guys! Way to stand up and take responsibility.

I guess this is where engaging Valet Mode would be appropriate haha. Whenever I leave my car anywhere with someone else that is going to drive it (mechanic or not) I put it in Valet Mode. If they want to test drive the car they can do it with me in the car.

Heck most mechanics and people in general are afraid to try and move my car in gear with my Spec Stage 3 clutch. My friends at Jiffy Lube who do my oil changes (I bring my oil, they do labor pretty much) let me drive my car in and out of the bay because of my clutch. My Mechanic does the same thing. As well as my body/fabrication shop 168 Motoring.
Everyone is afraid of my clutch except 1 person and its cause he has a stage 2 haha

ANMVQ · 08-28-2015, 11:25 AM

Now that's how a company stands up and makes things right.! Where were you guys when the dealer didn't re-latch my CF hood and it flew off and smashed into a car behind me .:/ They never made it right and I had to argue for weeks just to get any resolve.

Resolve was a POOR paint job that lasted 3 days flaked and came off.

Much props man!

Spoiler · 01-24-2016, 02:57 PM

Kudos to Koeppel for handling this well. I can only imagine being the mechanic that had to tell his shop foreman... "Uh, guess what I just did..."

Glad no one got hurt too

N1SMOZ · 01-24-2016, 06:28 PM

That's awesome that you guys owned up to it and it sounds like the outcome was a hell of a deal. Kudos!

Cvzg77r · 04-13-2016, 09:38 PM

I would of turned down the 15 as well. interior is nice but that front bumper is something i just cant do like ever or the duck bill spoiler or the wheels... yes all this can be changed i know but its just knowing that its not numbered would bother me. Great way to handle the situation guys I know a lot of dealers wouldnt have gone that extra mile to handle this in the way you guys did.

370zBoyz · 11-21-2016, 03:40 PM

The Z owner should have demanded to total the mechanic's wife!

06-10-2015, 09:47 PM	#32 (permalink)
.c2 Enthusiast Member Join Date: May 2012 Location: BC Canada Posts: 414 Drives: 09 370z MB 6MT Rep Power: 14	Now if only every dealer in the world handles these cases as well as you do. Over in BC Canada we've had a few incidents that went quite viral of some guys at Audi doing the same thing, nearly totaling a few S4's. The customer in these cases had to fight with the dealership for compensation, but seems like you handled it great. Props to you guys for that, if I was local to the dealership I would definitely be taking my business to you __________________ Instagram // Build Thread Amuse / Mines / Bride / Momo / KW / Hotchkis / Motordyne / Invidia / Injen

07-31-2015, 06:25 PM	#33 (permalink)
birdman71 A True Z Fanatic Join Date: Apr 2015 Location: Los Angeles, CA Posts: 1,579 Drives: People Crazy! Rep Power: 41	Good job on making things right you guys! Way to stand up and take responsibility. I guess this is where engaging Valet Mode would be appropriate haha. Whenever I leave my car anywhere with someone else that is going to drive it (mechanic or not) I put it in Valet Mode. If they want to test drive the car they can do it with me in the car. Heck most mechanics and people in general are afraid to try and move my car in gear with my Spec Stage 3 clutch. My friends at Jiffy Lube who do my oil changes (I bring my oil, they do labor pretty much) let me drive my car in and out of the bay because of my clutch. My Mechanic does the same thing. As well as my body/fabrication shop 168 Motoring. Everyone is afraid of my clutch except 1 person and its cause he has a stage 2 haha __________________ *Birdman's Build:* Powerhouse Amuse/ Nismo/ Eibach/ ACT/ Tommy Kaira/ Avant Garde/ Fast Intentions/ Project Kics/ Fly 1 Motorsports/ EVO-R/ Z1 Motorsports/ Weber Sports/ Zoom/ Zele Japan

08-28-2015, 11:25 AM	#34 (permalink)
ANMVQ A True Z Fanatic Join Date: Mar 2011 Location: Framingham MA Posts: 2,732 Drives: 2014 Q50 AWD Rep Power: 20	Now that's how a company stands up and makes things right.! Where were you guys when the dealer didn't re-latch my CF hood and it flew off and smashed into a car behind me .:/ They never made it right and I had to argue for weeks just to get any resolve. Resolve was a POOR paint job that lasted 3 days flaked and came off. Much props man! __________________ 14 Q50 AWD, ARK, ECUTEK (SEB), Takda,

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06-02-2015, 01:55 PM	#31 (permalink)
carlitos_370z A True Z Fanatic Join Date: Jul 2013 Location: Puerto Rico Posts: 7,157 Drives: 13 Nissan 370Z SP M6 Rep Power: 7586	I take my hat off for the way that you make the new deal with the guy dude! just awesome... I pay that other dealer wont do that for him... So good job!

01-24-2016, 02:57 PM	#35 (permalink)
Spoiler A True Z Fanatic Join Date: Jun 2015 Location: Central Florida Age: 65 Posts: 8,409 Drives: 21 Supra -Blk/Red Rep Power: 2684380	Kudos to Koeppel for handling this well. I can only imagine being the mechanic that had to tell his shop foreman... "Uh, guess what I just did..." Glad no one got hurt too

01-24-2016, 06:28 PM	#36 (permalink)
N1SMOZ Base Member Join Date: Oct 2015 Location: Woodbridge,VA Age: 31 Posts: 62 Drives: 12 370z Nismo BS 6MT Rep Power: 10	That's awesome that you guys owned up to it and it sounds like the outcome was a hell of a deal. Kudos!

04-13-2016, 09:38 PM	#37 (permalink)
Cvzg77r Base Member Join Date: May 2012 Location: Rockwall, TX Posts: 117 Drives: 12 NiSSAN 370Z nismo Rep Power: 14	I would of turned down the 15 as well. interior is nice but that front bumper is something i just cant do like ever or the duck bill spoiler or the wheels... yes all this can be changed i know but its just knowing that its not numbered would bother me. Great way to handle the situation guys I know a lot of dealers wouldnt have gone that extra mile to handle this in the way you guys did.

11-21-2016, 03:40 PM	#38 (permalink)
370zBoyz Base Member Join Date: Oct 2013 Location: Driver seat Posts: 207 Drives: Nismo Rep Power: 7214	The Z owner should have demanded to total the mechanic's wife!