Nissan 370Z Forum

Nissan 370Z Forum (http://www.the370z.com/)
-   Intake/Exhaust (http://www.the370z.com/intake-exhaust/)
-   -   Stillen gen3 indent in top pipes (http://www.the370z.com/intake-exhaust/88616-stillen-gen3-indent-top-pipes.html)

waahbahbopbop 04-07-2014 08:11 PM

Stillen gen3 indent in top pipes
 
What's going on everybody, new here and to the Z community and I'm loving it so far. Got myself a 40th Anniversary M6 with 22k on it a couple weeks ago :driving:

First thing did was order a Stillen gen 3, some sort of exhaust is next. Love the intake, can't attest to a substantial increase in power although I know there is evidence out there. Sound is definitely improved from stock.

http://i60.tinypic.com/14ih81s.jpg
http://i60.tinypic.com/11rq73p.jpg

As stated in the title, when I got the intake everything was packaged very well. Looking at the throttle body side of the top pipes there seems to be a small indent in the lip of both of them. I know it wont cause any problems but just thought it was a bit odd... Is this the normal design?

http://i62.tinypic.com/2u8j5za.jpghttp://i59.tinypic.com/2vj5qn4.jpg

Came out great though, definitely impressed with the quality even though it was a bit pricey. Bunch of kids were crowding around and asking questions towards the end of the install... as I'm in a big college town. Also took off that horrible license place bracket blocking the view ;)
http://i57.tinypic.com/s33mu9.jpg

madwi 04-07-2014 10:03 PM

errrr, nothing is showing up, but looked like there was something there when I moused over the post...

*Edit* everything showing up now.

Rusty 04-07-2014 10:46 PM

Those tubes ain't suspose to be like that. They're met to be round. :icon14:

waahbahbopbop 04-08-2014 12:20 AM

Quote:

Originally Posted by Rusty (Post 2772747)
Those tubes ain't suspose to be like that. They're met to be round. :icon14:

That's what I figured... I dont think it will make much of a difference but it's odd for them both to be damaged like that.

DEpointfive0 04-08-2014 12:43 AM

Quote:

Originally Posted by waahbahbopbop (Post 2772796)
That's what I figured... I dont think it will make much of a difference but it's odd for them both to be damaged like that.

I think it will make more of a difference than you think...
I'd straighten it out

Team_STILLEN 04-08-2014 01:48 PM

Hey waahbahbopbop,

The pipes are not suppose to be bent like that. Did you order those Directly from STILLEN? Was the box damaged at all? That would be warrantied under our manufacture defect warranty. Let me know if you would like to exchange them for a new set.

waahbahbopbop 04-08-2014 07:14 PM

Quote:

Originally Posted by Team_STILLEN (Post 2773372)
Hey waahbahbopbop,

The pipes are not suppose to be bent like that. Did you order those Directly from STILLEN? Was the box damaged at all? That would be warrantied under our manufacture defect warranty. Let me know if you would like to exchange them for a new set.

Thanks for the concern, I did not order them directly through Stillen. The intake came from a VA based company called Nissan Autosports. The packaging was great actually that's why I was puzzled. It was still in the original Stillen box as far as I know, not sure if the warranty still applies?

Kyle@STILLEN 04-08-2014 07:39 PM

Hello waahbahbopbop,

First off...I can't help but repeat your screen name while thinking of a rally car...

In regards to the intake tubes, as long as you were the original purchaser then yes, we would definitely warranty the purchase for you. We are very familiar with the guys at Nissan Autosports. They have been carrying our product for quite awhile and are definitely a warranty covered reseller of our products.

These tubes are not supposed to be deformed like that. I'm really confused as to how this would have happened as it doesn't look like there are any witness marks on the tubes themselves which would lead me to believe it was done prior to or during polishing. However, if it were done prior to or during polishing that would mean that it would have gone through: polishing, final manufacturing inspection, receiving inspection, and assembly inspection without being noticed...That is unacceptable.

Please PM me with your address and we will send you a replacement tube. Is it just the one side or was it both sides?

Kyle Millen

JWillis72 04-08-2014 08:06 PM

I have been hard on both of these Stillen guys when I was frustrated but right or wrong they both are trying to do their customers right and thats a lot more than some people do around here! No one is perfect but treating people right goes a long ways to me!

Riptide67 04-08-2014 11:51 PM

Great customer service!

waahbahbopbop 04-09-2014 01:24 PM

Quote:

Originally Posted by Kyle@STILLEN (Post 2773852)
Hello waahbahbopbop,

First off...I can't help but repeat your screen name while thinking of a rally car...

In regards to the intake tubes, as long as you were the original purchaser then yes, we would definitely warranty the purchase for you. We are very familiar with the guys at Nissan Autosports. They have been carrying our product for quite awhile and are definitely a warranty covered reseller of our products.

These tubes are not supposed to be deformed like that. I'm really confused as to how this would have happened as it doesn't look like there are any witness marks on the tubes themselves which would lead me to believe it was done prior to or during polishing. However, if it were done prior to or during polishing that would mean that it would have gone through: polishing, final manufacturing inspection, receiving inspection, and assembly inspection without being noticed...That is unacceptable.

Please PM me with your address and we will send you a replacement tube. Is it just the one side or was it both sides?

Kyle Millen

I am confused as well because the bends are on both sides. There were not any marks that indicated they had been dropped or bent after polishing. Sending you a PM and I'd be more than happy to send the original tubes back so you may have a look.

Much thanks for the great customer service, it's great to be on a forum again where people are so involved :bowrofl:

2011_6Spd 04-09-2014 07:47 PM

That is interesting that they still fit over the throttle bodies even with the bends on them.

Hats off to Stillen for standing behind the quality of their products!


All times are GMT -5. The time now is 03:23 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2