Ark Exhaust installed and review

EX350

So, today I dropped my car off at an exhaust shop to get my Ark exhaust installed. I didn't want to do it myself, and plus, I would need the help of someone else to hold the pieces in place.

Anyways, I dropped of the car this morning and the tech told me that my car would be ready by lunch time. I get a voice mail later that morning telling me I need to call them back (tone of the his voice didn't sound good). I called the shop back and they told me that they have an issue with the fitment and went on to say that the exhaust has the worst fitment he's seen for an aftermarket kit.

I get the call while I'm at the gym and I immediately left after I spoke to him. I got there and he showed me what's going on with the installation. Basically, the passenger side mid pipe flange was about 2 inches off connecting to the rear exhaust pipes. It looked so bad, I thought Ark had sent me a wrong piece. The exhaust tech also pointed out some other things, but was all minor compared to the flange issue.

I immediately called up Mike @ Tunerzshop and got a hold of him right away and he tried to understand and see if it was the tech who had installed it wrong. Got the tech on the phone with Mike and basically hit a wall with the issue. I must commend Mike and TunerzShop because he was prompt and extremely helpful. He phoned Lerry at Ark in Chino, CA and told him I was having an issue and that I would be calling him for help. I called Lerry and I got him on the phone right away, by the way, his name is "LERRY" not "LARRY" just in case some of you are wondering. lol. Anyways, Lerry spoke to the exhaust tech and had him take some photos and text it to him right away. Lerry told the tech that he would need to inspect the photos and will call the him back in a few mins. At this point, the exhaust tech told us there's not much I can do and that he'll call me back once he hears back from Lerry at Ark.

Lerry calls back and basically told the tech to switch the mid pipes and loosen all the bolts and once they're all aligned to tighten up the screws. Voila! Issue resolved! Basically, that's all the tech had to do and everything worked out perfectly, with the exception of the driver side exhaust tip being too close to the bumper, but all he had to do was heat up the hanger on that side and bend it a little to fit it perfectly with the exhaust outlet. Very minor issue. The exhaust looks perfect and the sound is heavenly. One of the nicest sounding/looking exhausts out there.

All in all, what I got from this experience is Mike @ Tunerz Shop was there all the way with help and Ark as a company, stood by their products. Even with the issue, not once did they hesitate to help. Just from this satisfactory customer service alone, I would highly recommend them! Even the exhaust tech told me that they haven't seen or heard of an aftermarket company that offered that kind of customer service. Kudos to Lerry @ Ark and Mike @ Tunerz Shop. I'll be looking to them for future purchases! Attached are some photos of the exhaust.

Attached Images

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FairladyZ

damn the exhaust sits low..... angled down like that

Zoren 370

Nice to hear that everything worked out great with the help from ARK.

Honestly the mechanic who installed my ARK said the opposite he said " For many years I have worked installing exhaust pipes so far yours has near perfect bolt on with no modifications needed"

Nice alignment!!!
You can also check my post (pictures) over here in this section.

Zoren 370

Yes it does look low but never had any issues with rubbing even with swift springs.

I get a lot of positive comments from other Z enthusiast about the exhaust.
Best investment for modding.

EX350

I really haven't had any rubbing issues and I'm lowered on Eibach springs.

EX350

Thanks, Zoren! Maybe it's just my mechanic? Because after he loosened all the bolts, he was able to have everything fit.

tu_clean

Looks great OP

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Zoren 370

BTW Op I just noticed your in FL too...Which part?

EX350

Ft Lauderdale. u?

EX350

thanks!

Tunerz_Store

Glad to hear everything worked out, Sean. Those mid pipes get people every time. In the future, hopefully they will start stamping left side vs right side because it makes a huge difference.

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EX350

It definitely does, Mike! It wouldn't even cost them anything to even label the wrapping of the pieces. It would save a lot of people a lot of time and fewer phone calls!

Thanks again for your help.

Zoren 370

Lake City..... 45mins North of Gainesville.

EX350

Nice

For most east coast folks, that's like crossing two states the distance between you and I. LOL

pbts

Looks like you got lucky with your set. Before my Berks, I had the Arks as well and the fitment wasn't good period. The bolts were too narrow and had to be drilled so that I could even bolt the thing up. And the bolt pattern was in a way where there was no mistaking which side is the right side. The two pipes also were not symmetrical and after many tries could not get the pipes to sit right. The left canister would hang much lower than the right.

I agree the sound is really nice though.