Fast Intentions exhaust is here! (continued)

OhioYJ

Within a few days of placing the order NLP will have an order number, and an estimated ship date. As much as I know you're probably excited about it, you might as well settle down and get ready to wait. Just like all of us. The more time FI spends on the phone and sorting out orders the less time they are building exhaust systems.

I placed my order and within a day or so I had an email from Kevin and I made a couple small changes to it after asking him some questions. No big deal, and great customer support / service. It sucks waiting, but I knew what I was getting into when I placed my order. Its the cost of getting something custom made.

Id suggest you contact NLP where you placed the order they will have all the information shortly, including the estimated delivery date. FI has a good reputation for meeting their estimated delivery dates.

cooltoy

It's not like the guys building the exhaust do the office work as well.

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OhioYJ

I know, but its still kind of absurd to order through another vendor and then call, call, call, call and hope you'll be able to get information when you didnt place the order.... But just my opinion.

Also unless they are shipping it directly to the end customer, how are they sure they aren't giving away personal information? There's several reasons only to deal with the order placer.

Just like there are advantages to ordering directly from vendors, like in the off chance something is wrong. Im sure FI would just take care of it without making him go through the shop he ordered through, but other places don't always operate that way.