Fast Intentions exhaust is here! (continued)

F.I. Inc.

To all,

First and foremost, I would like to thank everyone for their patience and also a happy holiday season.

I read through these quotes above and I see a lot of people getting "antsy". I can assure all of you we are not behind at all! We have been making exhaust systems for this specific car for 4-1/2 years now it is pretty safe to say, we got our schedule down! Every single one of you has an (EST. SHIP DATE) of a 2 week window on your invoice. It is the description box right in the middle of the page about half way down. When I talk to each of you over the phone I explain to you that "hopefully" the shipping window is a worst case and we will do our best to get your system in the mail as early as we can. Sometimes we ship at the beginning of the window, sometimes in the middle and rarely at the end. Most of your specific windows are not up yet. As of right now we are building in the mid to high 840's along with 350Z and G37 exhaust systems.

I ask you all to remember, there are 6 people in my shop, myself included. We move a lot of volume for the size of crew that we have. The entire Nissan/Infiniti platform is on a first come, first serve basis and there are many weeks we are building more than just 370Z exhaust systems. This being one of those weeks along with it being a short one for the long holiday weekend. Myself and Dan will be here on Friday however we are giving everyone else the full 4 days off.

All of this above being said, I am going to implement a streamline way for you all to be updated. Over the next month I plan to create an email address "shipping@fastintentions.com". This will go directly to our shipping manager. He will receive from me all orders in the build queue for the next 4 weeks. Here is how it will work.

1) You will look at the 2 week shipping window on your invoice. If your shipping window starts in 1 week or less from that day, you can send an email off.

2) It will be reviewed and a response will be sent back within 24-48 hours.

***NOTE: In the event that your shipping window starts further than 1 week out, please refrain from sending an email inquiry about your status. You will not receive a response. I also ask that you keep your inquiries minimal, like 1-2 at most over that time period. The more inquiries you send, it slows us down in the overall process.***

I hope that this response clears some things up. Thank you all for your time.

Tony

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Phone: (805) 522-FAST (3278)
Email: tony@fastintentions.com
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