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I wouldnt call this great customer service. The parts costs them next to nothing. They have extra spare parts, so its not really breaking up a kit for them. They

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Old 02-25-2011, 11:26 AM   #1 (permalink)
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I wouldnt call this great customer service. The parts costs them next to nothing. They have extra spare parts, so its not really breaking up a kit for them. They should be responsible for their vendors, or at least try to get you in touch with the vendor.

In the end they still made a profit off of you for the "discounted price"
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Old 02-25-2011, 11:35 AM   #2 (permalink)
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Originally Posted by modme View Post
I wouldnt call this great customer service. The parts costs them next to nothing. They have extra spare parts, so its not really breaking up a kit for them. They should be responsible for their vendors, or at least try to get you in touch with the vendor.

In the end they still made a profit off of you for the "discounted price"
Completely agree
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