Berk does not deserve patient and loyal customers like yourselves. Brand loyalty is the result of great service over time. Berk is not doing it's job as a business. If the delay is coming from parts being made in another country, they should have found a new company to outsource to. For every month past your ETA at least $50 should have been removed from the price. The $100 is garbage. If they couldn't build the exhaust as promised, they should have never taken people's deposits and full payments.

They need to take some notes from FI. When there's going to be a delay, someone from the guys gets on and lets the customers know. They're on here regularly. You can see when they've shipped exhaust out to people. Not ONE exhaust from Berk since the new group buy?

Good luck guys! I heard the Berk in person as well and it's a wonderful exhaust. It was my first choice. I knew I would not wait for 8 months to receive after their level of service.

I hope someone from that company will make some executive decisions and start providing better service.

I've heard very good things about the Invidia Gemini.

My .02 C

Thanks guys. This is exactly the discussion that I needed to help me make my decision.
I know that I'd be happy with either the Berk or Invidia.
I had made up my mind to go with the Berk even before I owned a Z. It was everything I wanted at the time. After looking at MANY videos and threads about exhausts, mainly because I haven't received mine yet, I have come to the realization that I am kind of glad that I have had more time to think it over. I have been toying with the idea of dumping Berk for over a month now.

I am going to go with the Invidia. Berk has lost me.

Good luck to those who are going to wait. I know that as soon as I cancel my order Berk will begin to ship but that's ok because I am good with my decision.

I hope the Invidia ships fast for you!

The Invidia Gemini is a nice exhaust. Had I not already ordered my exhaust (being delivered this week :happydance:) I would have seriously considered the gemini.

I will personally make sure that it is in stock before you place your order. :tup:

As a fellow enthusiast, I know how difficult it is to wait on items before they arrive. If it isn't in stock, that's fine; I'll let you know at the time you make your order. But as soon as things go south, you're the first person I'll be in contact with. We try to be upfront with our customers as much as we can. Often times there is a lead time for special order items (i.e Volk with 90-day lead times), but things do go south occassionally. In these instances, we will do our best to ensure that our customers are satisfied. A satisfied customer is key to our business.

-Victor

Thanks Victor.
I called and spoke to Ryan this morning. He called invidia and they have all three tip types in stock.
Now I just have to decide on which one I want. :icon14:
I will call back a bit later this afternoon to place the order.

I guess its time for a little backpedaling. I made my decision last night before canceling my order with Berk. I called them today to do just that. I was told that the pipes are in and they are going to start shipping tomorrow. :icon14:

Now I know that they could be pulling my leg but I am giving them til Friday to ship mine since I am near the bottom of the list.

I said that they had lost me..... well they will lose me after Friday. No really, I mean it this time. :rolleyes:

I cant believe how damn wishy-washy I have been about this whole thing. I usually make a decision and stick with it.

Now I know some of you are gonna rip me for this but hear me out.

There are two big reasons why I am giving them a few more days.
1. Either exhaust probably wouldn't show up until next week at the earliest and I am out of town all next week. So I wouldn't be able to install it next week anyway.
2. I guess that deep down I know that the Berk is my first choice.

I want to thank everyone who gave me advice in this thread. :tiphat:

Stay tuned for another episode of "As the cat-back turns". :tup:

Berk and COBB should team up to release some sort of performance package. Bet they could have it out and ready by 2015.

Wow!!! What a coincidence...you called to cancel and the pipes are in....Hmmm....Why didn't anyone from Berk get on here and post that update...Geeeez....Was going through this thread and was freaked at your decision, but then read this above update....You give good reasons, but bottom line Dem is that its your car and your $$$ that your spending ont this part...I know that a lot of guys here think we are all crazy for waiting this long for Berk, but I really hope that they are true to their word and that they pull through with their recent update...If not, then they will lose you forever as well as potential customers...

If the update from Berk is good then BLAST THE MUSIC AND LETS..... :happydance: :happydance::happydance:

Epic Fail!

Yup...Berks Failed to disappoint me with another extension on the deadline....

WOHOO....WE BE DANCING! :happydance: :happydance: :happydance:

So the op bashed berk with this thread but is going with berk anyway?

lmao!! Great choice though! I love my Berk, no matter what that troll Triples says..... :P

:ohsnap1:

I don't think I bashed Berk. Just a little frustrated with them and I have too much time to read other exhaust posts and watch other vids. :tup:

I have no doubt that the Berk exhaust will be a high quality piece. Their communications skills however......

If they had been communicating from the beginning then I wouldn't be entertaining the idea if canceling after waiting this long. I just want to be "in the loop". Is that too much to ask?

I doesn't look like they have shipped any out yet. Holiday is supposedly #2 and hasn't been contacted for full payment. I highly doubt that Berk would ship without full payment. To my knowledge no one has received a tracking number yet.

Tick, tick, tick........

If you dont mind a used exhaust you might talk to dreamer. I know he just ordered F.I.'s exhaust and will be taking his Berk cat back off.