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More delays (Berk)
So I was bored and decided to give Berk a call. Spoke to Lauren. She told me that it looks like a further delay. She didn't know exactly why but she said it looks like July now.
I suggested to her that they (Berk) email everyone who is on the waiting list with this info. She reacted like it was the best idea ever and said that she would pass it along to the sales department. Now I am not sure how long Berk has been around but I do know this isn't their first time making exhaust systems. It is possible that they don't want us to know the exact reason for the delay because they don't want to lose our business. I have to admit that I may start looking at other options if we don't get some reliable info by the end of the month. Looks like I have to update my sig. :shakes head: |
I was 50/50 between Berk and Stillen. When I called and was told it was going to be a 60 day wait, it made my decision very easy.
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they should start refunding payments to those who don't want to wait any longer or some kind of compensation for the extended wait.
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yea, i got a pm from berk today saying at the best it'd be july, at the worst sept. i REALLY dont wanna wait that long, but i just might have to..
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I was a little anxious about my audio upgrade, no problem 6 days in the shop with a free suburban equipped with every electronic gizmo. I got anxious about the exhaust too, Berk and FI was too long of a wait. The Gemini saved the day, very quick shipping and install. The tent no problem, and still waiting patiently for the right intake filter setup. The foglight/driving/daylight running is going to take some time to figure out. But thats what future ownership is all about.
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And when you finally do receive the exhaust in September, you'll probably receive the wrong parts or misaligned pieces.
Berk = Fail |
I'm sad, I'm on order for a BERK CBE also.
Maybe I should just order a Stillen CBE instead, cut off the tips and reweld some normal looking Non-Fast and Furious tips on. |
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I am just gonna sit tight and wait. I really hope it dosent take til July but if it does then I'll deal. I have looked at and listened to EVERY other exhaust out there and I like the Berk the best. I have faith that they have fixed the fitment issues.... I just wish they would step up with the customer service and let us know what the issue is with the delay. To be fair to Berk, they did tell me that I was looking at 6-8 weeks before I'd get my exhaust and it's only been less than four so there is still time for things to change. The folks at Berk should take a look at the Fast Intentions thread. Now that man is on top of it over there. |
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Berk told me that my exhaust would take 4-6 weeks...with a slim chance of meeting the 4 week mark...That was on the first week of March...Its been over 8 weeks now for me...and now I'm hearing July or September? :wtf: There are some guys that ordered since January-Febuary, and they still haven't received their exhaust...I can only imagine how those guys feel... What really gets me is that there are members on the forum that ordered from FI at the same time as I did or a week later, and they have already received their exhaust systems....:stirthepot: You're idea of Berks taking some notes from FI is definately some good advice...The wait is one thing, but to be left out in the dark is something else.... |
shoulda just purchased the FI exhaust :\
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Have you paid yet? |
Cancel - refund - buy some thing else - fit - enjoy
You guys have a lot of patience for sure |
Damn I feel bad for you guys waiting with no updates.
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The crazy thing was I was stuck between Berk and FI...Then I finally decided to pull the trigger, and I obviously went with Berk..(thinking that they had all their issues ironed out and taken cared of from their initial launch.) :ugh2: It really seems like de' ja vue from the first GB....now I'm just like :shakes head: :facepalm: AND :mad: |
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Full payment would take priority???
Interesting.... I was told full payment was the only option. Just got am email update, the delay until at least July is confirmed. |
Collective sigh from all GB people. "should have went with FI"
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Wow, I feel bad for all you guys. All I can say is if you can wait, it will be worth it. I know, big deal, right? Good luck 2 all..........
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Like I've said, I will wait for it. I thought about dumping the Berk and going FI but IMO the Berk sounds better. |
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I'm really freaking out now, cuz last week I spoke to them and was told ship date would be June...Just received an email from them today that now says July...I mean :wtf: At this point this would be the third time I was told my order is being pushed back... Quote:
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Damn...
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Good thing I didnt go with berk.
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Damn. I don't live too far from Berk. Maybe I should drive to their facility in Irvine and see whats going and talk to someone in person.
I don't mind the wait, but they really should give the option for a refund or discount for the delayed wait. |
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On their email that I received today, they said that July is their set date to receive from their supplier...They are offering two options for the delay..A full refund for those who don't want to wait, or if you chose to stick it out a $100.00 gift certificate to Vivid Racing...I'm still waiting for them to to respond to an email I sent regarding their options. |
ummm, I would be scared the same shipping and fitment issues might happen.
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Ewwww Berk. What are you guys doing?
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I have been waiting since the begging of February. They suck at updates that is for sure. Then when they send them out you don't want to know it cause it is just delayed again. I cant believe there are so many of us putting our selves through all this grief! Delays, shipping problems, constructions problems, and then...................................MORE DELAYS!
I better get a sweat fu%$in deal for this thing!!!:mad: |
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:icon18:
Way to go 370Z Steve...I know I needed some humor in this thread after all that has happened.:rofl2: :bowrofl: |
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I received an email from M. Bonnani this morning...He explained that everytime they do adjustments, their supplier pushes them back two months....He stated that the last sample that Berks got wasn't fixed and was an oversight from their supplier, because it was a thing that was suppossed to be fixed the first time...However because Berks sent the sample back to the supplier it pushed the date to July....According to Mike if the sample from their supplier comes in right, then they will meet the July deadline, but its not 100% guaranteed...He stated that if their supplier sends in a sample that needs more adjustments, then more than likely it will be pushed back another two months until September... I'm calling Berks rights now to get confirmation on this...Keep the rest of you posted. |
Very sorry to hear about the delays!!
at least with FI alternative your name gets put on a list in the FI thread and you can Monitor the Progress and count the days before it comes in. Just a thought... |
Alryt guys...Spoke to Bryan this morning...He too could not give me a 100% guarantee that the exhausts will be in on by July....He pretty much covered the explaination given by Mike...Bryan stated that the last sample that was given to Berks by the shipper was off alignment by a few millimeters...He stated that if you really didn't look at it, it wouldn't catch your eye unless someone pointed it out to you...Bryan further explained that although BERKS has had to deal with these delays, he chose to ship it back to his supplier to get the sample done right because he/BERKS does not want to give us a half @$$ jacked up product...Because the sample was sent back, it pushed production back 2 months...
Bottom line is wanting a perfect product is what is causing the delays...the sample should come back in July with the expected corrections, but if not and its sent back then it will be pushed back to September... |
ugh, this is terrible. i was gonna place my order into Berk tomorrow. But i'm glad to hear that they're making sure everything is perfect. If my exhaust didnt fit exactly as it should, I WOULD notice it., and it'd bother the heck out of me. thanks for the info.
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I would take my money elsewhere. I feel bad for everyone who has been waiting patiently but there is a time limit for patience.
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I was set on berk until i learned about the delays, ordered the invidia gemini instead. Good luck to everyone who's patiently waiting.
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I am glad they want it to be perfect. That is why I am staying with them. I have no problem with a company that wants to take the time to fix a quality issue.
It seems like Berk is getting shafted by their supplier. What I'd like to know is why, if this is a problem with their supplier, doesn't Berk push them the make it right by making them fix the problem and put Berk back at the front of the production? It seems to me that Berk is their customer and should be taken care of. Am I missing something here? Or is there more to this? |
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There's probably more to this than we know...The only thing that I can assume is that Berks is getting a very sweet low deal from their supplier, and may be out on a limb...We all know how that goes...When you hook up with a good friend that is giving you a sweet deal, it can be a little embarassing to go off on your friend...if that example makes any sense.. The only thing that I was confused about was the suppliers that are working on the exhaust are the same suppliers that worked on the first batch of exhausts...That means that they should have had a prototype sample in place already...I questioned Bryan about this, and his explaination was that with the first batch, Berks did all the assembly and fitting at their shop in house...He stated that in this particular batch that Berks opted their shipper to take care of the production and assembly so that when the final product is done it would just be given to Berk for them to box and ship out right away.. |
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